{"id":9271,"date":"2023-09-26T09:14:17","date_gmt":"2023-09-26T00:14:17","guid":{"rendered":"https:\/\/kaiwa.cloud\/media\/?p=9271"},"modified":"2023-10-29T13:47:13","modified_gmt":"2023-10-29T04:47:13","slug":"verbal-communication-manual","status":"publish","type":"post","link":"https:\/\/kaiwa.cloud\/media\/telephone-work\/tel-support\/verbal-communication-manual\/","title":{"rendered":"\u96fb\u8a71\u5bfe\u5fdc\u306f\u8a00\u8449\u9063\u3044\u304c\u91cd\u8981\uff01\u4f8b\u6587\u4ed8\u304d\u30de\u30cb\u30e5\u30a2\u30eb\u3067\u8a00\u8449\u9063\u3044\u3092\u30c1\u30a7\u30c3\u30af\uff01"},"content":{"rendered":"<p>\u96fb\u8a71\u5bfe\u5fdc\u306e\u8a00\u8449\u9063\u3044\u306f\u3001\u65e5\u5e38\u751f\u6d3b\u3067\u4f7f\u3046\u8a00\u8449\u9063\u3044\u3068\u9055\u3046\u3053\u3068\u3082\u3042\u308a\u300c\u96e3\u3057\u3044\u300d\u3068\u611f\u3058\u308b\u4eba\u3082\u3044\u308b\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>\u3057\u304b\u3057\u9593\u9055\u3063\u305f\u8a00\u8449\u9063\u3044\u3084\u4e0d\u9069\u5207\u306a\u767a\u8a00\u306f\u3001\u8aa4\u89e3\u3084\u5bfe\u7acb\u3092\u751f\u3080\u539f\u56e0\u3068\u306a\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u95a2\u4fc2\u306e\u60aa\u5316\u3084\u4f01\u696d\u306e\u4fe1\u7528\u3092\u5931\u3046\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u8a00\u8449\u9063\u3044\u304c\u539f\u56e0\u3067\u6a5f\u4f1a\u640d\u5931\u3092\u3057\u306a\u3044\u305f\u3081\u306b\u3082\u3001\u6b63\u3057\u3044\u8a00\u8449\u9063\u3044\u3067\u96fb\u8a71\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/strong><\/p>\n<p>\u305d\u3053\u3067\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u96fb\u8a71\u5bfe\u5fdc\u3067\u4f7f\u7528\u3059\u308b\u57fa\u672c\u7684\u306a\u8a00\u8449\u9063\u3044\u3084\u3001\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3001\u6b63\u3057\u3044\u656c\u8a9e\u3084\u9593\u9055\u3044\u3084\u3059\u3044\u8a00\u8449\u9063\u3044\u306a\u3069\u3092\u7db2\u7f85\u7684\u306b\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>\u8a18\u4e8b\u306e\u5f8c\u534a\u3067\u306f\u96fb\u8a71\u5bfe\u5fdc\u304c\u4e0a\u9054\u3059\u308b\u30b3\u30c4\u3084\u304a\u3059\u3059\u3081\u306e\u30c4\u30fc\u30eb\u3092\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u96fb\u8a71\u5bfe\u5fdc\u306e\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u305f\u3044\u4eba\u306f\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u306e\u8a00\u8449\u9063\u3044\u304c\u5fc3\u914d\u306a\u4eba\u306f\u3001\u57fa\u672c\u7684\u306a\u30d5\u30ec\u30fc\u30ba\u304c\u8a18\u8f09\u3057\u3066\u3042\u308b\u96fb\u8a71\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u304c\u3042\u308b\u3068\u4fbf\u5229\u3067\u3059\u3002<\/p>\n<p>\u96fb\u8a71\u3092\u53d7\u3051\u308b\u3068\u304d\u3084\u304b\u3051\u308b\u3068\u304d\u306e\u57fa\u672c\u7684\u306a\u30d5\u30ec\u30fc\u30ba\u3060\u3051\u3067\u306a\u304f\u6ce8\u610f\u70b9\u3082\u8a18\u8f09\u3057\u3066\u3042\u308b\u96fb\u8a71\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u306f\u3001\u4ee5\u4e0b\u304b\u3089\u7121\u6599\u3067\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u307e\u3059\u3002\u305c\u3072\u3054\u6d3b\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n<div 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400;\">\u25b2\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306f\u3053\u3061\u3089\u304b\u3089<\/span><\/p>\r\n<\/div>\n<h2>\u96fb\u8a71\u5bfe\u5fdc\u306e\u8a00\u8449\u9063\u3044\u306f\u4f01\u696d\u30a4\u30e1\u30fc\u30b8\u306b\u95a2\u308f\u308b\u91cd\u8981\u306a\u8981\u7d20<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/AdobeStock_371917210-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" class=\"aligncenter size-large wp-image-8955\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/AdobeStock_371917210-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/AdobeStock_371917210-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/AdobeStock_371917210-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/AdobeStock_371917210.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/>\n\u96fb\u8a71\u5bfe\u5fdc\u306f\u3001\u4f01\u696d\u306e\u7b2c\u4e00\u5370\u8c61\u3092\u6c7a\u3081\u308b\u91cd\u8981\u306a\u8981\u7d20\u3067\u3059\u3002<\/p>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u3067\u306f\u76f8\u624b\u306e\u9854\u304c\u898b\u3048\u306a\u3044\u306e\u3067\u3001\u58f0\u3084\u8a00\u8449\u9063\u3044\u3060\u3051\u3067\u4f01\u696d\u306e\u5370\u8c61\u304c\u6c7a\u307e\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001<strong>\u9854\u3092\u898b\u305b\u306a\u304f\u3066\u3082\u300c\u3053\u306e\u4eba\u3082\u3057\u304f\u306f\u3053\u306e\u4f01\u696d\u306f\u4fe1\u983c\u3067\u304d\u308b\u300d\u306a\u3069\u597d\u611f\u3092\u4e0e\u3048\u3089\u308c\u308b\u96fb\u8a71\u5bfe\u5fdc\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/strong><\/p>\n<p>\u660e\u308b\u3044\u8a00\u8449\u9063\u3044\u3067\u306e\u5bfe\u5fdc\u306f\u597d\u5370\u8c61\u3092\u4e0e\u3048\u308b\u4e00\u65b9\u3067\u300c\u306a\u308b\u307b\u3069\u3067\u3059\u306d\u300d\u300c\u305d\u3046\u304a\u3063\u3057\u3083\u3044\u307e\u3059\u304c\u300d\u306a\u3069\u9593\u9055\u3063\u305f\u8a00\u8449\u9063\u3044\u3084\u5370\u8c61\u306e\u60aa\u3044\u8a00\u8449\u9063\u3044\u306f\u3001\u4f01\u696d\u306e\u30de\u30a4\u30ca\u30b9\u30a4\u30e1\u30fc\u30b8\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u3067\u306f\u4e00\u4f53\u3001\u3069\u306e\u3088\u3046\u306a\u8a00\u8449\u9063\u3044\u3067\u96fb\u8a71\u5bfe\u5fdc\u3059\u308c\u3070\u597d\u611f\u3092\u6301\u305f\u308c\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3053\u304b\u3089\u306f\u3001\u72b6\u6cc1\u5225\u306b\u57fa\u672c\u7684\u306a\u8a00\u8449\u9063\u3044\u3092\u4f8b\u6587\u4ed8\u304d\u3067\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h2>\u72b6\u6cc1\u5225\uff01\u96fb\u8a71\u5bfe\u5fdc\u306e\u57fa\u672c\u7684\u306a\u8a00\u8449\u9063\u3044\u30de\u30cb\u30e5\u30a2\u30eb<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/telcorrespondence_manual_template5-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" class=\"size-large wp-image-8997\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/telcorrespondence_manual_template5-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/telcorrespondence_manual_template5-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/telcorrespondence_manual_template5-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/telcorrespondence_manual_template5.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u3053\u3053\u304b\u3089\u306f\u3001\u96fb\u8a71\u5bfe\u5fdc\u3067\u4f7f\u3046\u57fa\u672c\u7684\u306a\u8a00\u8449\u4f7f\u3044\u3092\u300c\u96fb\u8a71\u3092\u53d7\u3051\u308b\u3068\u304d\u300d\u300c\u96fb\u8a71\u3092\u304b\u3051\u308b\u3068\u304d\u300d\u306e\u72b6\u6cc1\u5225\u306b\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306a\u4f8b\u6587\u3068\u3068\u3082\u306b\u7d39\u4ecb\u3057\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h3>\u3010\u72b6\u6cc11\u3011\u96fb\u8a71\u3092\u53d7\u3051\u308b\u3068\u304d\u306e\u96fb\u8a71\u5bfe\u5fdc<\/h3>\n<p>\u96fb\u8a71\u306b\u51fa\u3066\u304b\u3089\u96fb\u8a71\u3092\u5207\u308b\u307e\u3067\u306e\u57fa\u672c\u7684\u306a\u6d41\u308c\u3068\u4f8b\u6587\u306f\u3001\u4ee5\u4e0b\u3067\u3059\u3002<\/p>\n<p>\u25bc\u53d7\u96fb\u6642\u306e\u6d41\u308c\u3068\u30d5\u30ec\u30fc\u30ba<\/p>\n<table>\n<tbody>\n<tr>\n<th>\u53d7\u96fb\u6642\u306e\u6d41\u308c<\/th>\n<th>\u5b9a\u756a\u30d5\u30ec\u30fc\u30ba<\/th>\n<\/tr>\n<tr>\n<td>\u96fb\u8a71\u306b\u51fa\u305f\u3089\u540d\u524d\u3092\u4f1d\u3048\u308b<\/td>\n<td>\u304a\u96fb\u8a71\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002\u25cb\u25cb\u682a\u5f0f\u4f1a\u793e\u306e\u25cb\u25cb\u3067\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p>\u30103\u30b3\u30fc\u30eb\u4ee5\u5185\u3067\u51fa\u308c\u306a\u304b\u3063\u305f\u5834\u5408\u3011<br \/>\n\u5927\u5909\u304a\u5f85\u305f\u305b\u3044\u305f\u3057\u307e\u3057\u305f\u3002\u25cb\u25cb\u682a\u5f0f\u4f1a\u793e\u306e\u25cb\u25cb\u3067\u3054\u3056\u3044\u307e\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td>\u540d\u524d\u3084\u8981\u4ef6\u3092\u5fa9\u5531\u3059\u308b<\/td>\n<td>\u25b2\u25b2\u682a\u5f0f\u4f1a\u793e\u306e\u25b2\u25b2\u69d8\u3067\u3059\u306d\u3002\u3044\u3064\u3082\u5927\u5909\u304a\u4e16\u8a71\u306b\u306a\u3063\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3010\u540d\u524d\u3092\u805e\u304f\u5834\u5408\u3011<\/p>\n<ul>\n<li>\u5927\u5909\u5931\u793c\u3067\u3059\u304c\u3001\u304a\u540d\u524d\u3092\u304a\u4f3a\u3044\u3057\u3066\u3082\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/li>\n<li>\u62c5\u5f53\u306b\u53d6\u308a\u6b21\u304e\u307e\u3059\u306e\u3067\u6050\u308c\u5165\u308a\u307e\u3059\u304c\u3001\u304a\u540d\u524d\u3084\u3054\u7528\u4ef6\u3092\u304a\u805e\u304b\u305b\u9858\u3048\u307e\u3059\u304b\uff1f<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u805e\u304d\u53d6\u308a\u3065\u3089\u3044\u306f\u805e\u304d\u8fd4\u3059<\/td>\n<td>\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3002\u6050\u308c\u5165\u308a\u307e\u3059\u304c\u5c11\u3005\u304a\u96fb\u8a71\u304c\u9060\u3044\u3088\u3046\u3067\u3059\u306e\u3067\u3001\u3082\u3046\u4e00\u5ea6\u304a\u3046\u304b\u304c\u3044\u3057\u3066\u3082\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>\u3010\u306a\u304a\u805e\u304d\u53d6\u308a\u3065\u3089\u3044\u5834\u5408\u3011<\/p>\n<p>\u6050\u308c\u5165\u308a\u307e\u3059\u304c\u3001\u304a\u96fb\u8a71\u304c\u5c11\u3005\u9060\u3044\u3088\u3046\u3067\u3059\u306e\u3067\u3001\u4e00\u65e6\u5207\u3063\u305f\u3046\u3048\u3067\u6539\u3081\u3066\u3053\u3061\u3089\u304b\u3089\u304b\u3051\u76f4\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td>\u62c5\u5f53\u8005\u306b\u53d6\u308a\u6b21\u3050<\/td>\n<td>\u25cb\u25cb\u90e8\u306e\u25cb\u25cb\u3067\u3059\u306d\u3002\u305f\u3060\u3044\u307e\u304a\u3064\u306a\u304e\u3057\u307e\u3059\u306e\u3067\u5c11\u3005\u304a\u5f85\u3061\u304f\u3060\u3055\u3044\u307e\u305b\u3002<\/td>\n<\/tr>\n<tr>\n<td>\u5f85\u305f\u305b\u308b\u6642\u306f\u65ad\u308a\u3092\u5165\u308c\u308b<\/td>\n<td>\u304a\u5f85\u305f\u305b\u3057\u3066\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3002\u301c\u301c\u301c\u306e\u305f\u3081\u3001\u3082\u3046\u5c11\u3057\u304a\u5f85\u3061\u3044\u305f\u3060\u3051\u307e\u3059\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>\u3010\u6298\u308a\u8fd4\u3057\u3092\u6253\u8a3a\u3059\u308b\u5834\u5408\u3011<br \/>\n\u304a\u5f85\u305f\u305b\u3057\u3066\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3002\u301c\u301c\u301c\u306e\u305f\u3081\u3001\u6539\u3081\u3066\u304a\u304b\u3051\u76f4\u3057\u3055\u305b\u3066\u3044\u305f\u3060\u3044\u3066\u3082\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/td>\n<\/tr>\n<tr>\n<td>\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u3059\u308b<\/td>\n<td>\u672c\u65e5\u306f\u308f\u305f\u304f\u3057\u25cb\u25cb\u304c\u627f\u308a\u307e\u3057\u305f\u3002\u304a\u96fb\u8a71\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u3082\u3057\u305d\u306e\u5834\u3067\u5bfe\u5fdc\u3067\u304d\u306a\u3044\u5834\u5408\u3084\u4e0a\u53f8\u306e\u5224\u65ad\u304c\u5fc5\u8981\u306a\u5834\u5408\u306f\u3001<strong>\u81ea\u5206\u3060\u3051\u3067\u306f\u5bfe\u5fdc\u3067\u304d\u306a\u3044\u65e8\u3092\u4f1d\u3048\u305f\u3046\u3048\u3067\u6301\u3061\u5e30\u308a\u306e\u6253\u8a3a\u3092\u3059\u308b\u306e\u304c\u59a5\u5f53\u3067\u3059\u3002<\/strong><\/p>\n<div class=\"is-style-border_sg\"><strong>\u25bc\u6301\u3061\u5e30\u308a\u306e\u6253\u8a3a\u3092\u3059\u308b\u3068\u304d<br \/>\n<\/strong><br \/>\n\u5927\u5909\u6050\u308c\u5165\u308a\u307e\u3059\u3002\u305d\u306e\u4ef6\u306f\u308f\u305f\u304f\u3057\u3067\u306f\u308f\u304b\u308a\u304b\u306d\u308b\u305f\u3081\u3001\u793e\u5185\u3067\u78ba\u8a8d\u3092\u3068\u3063\u305f\u3046\u3048\u3067\u6298\u308a\u8fd4\u3057\u306e\u304a\u96fb\u8a71\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002\u304a\u96fb\u8a71\u53ef\u80fd\u306a\u304a\u6642\u9593\u5e2f\u3068\u56de\u7b54\u671f\u9650\u3092\u304a\u6559\u3048\u3044\u305f\u3060\u3051\u307e\u3059\u304b\u3002<\/div>\n<p>\u62c5\u5f53\u8005\u304c\u4e0d\u5728\u3067\u53d6\u308a\u6b21\u3052\u306a\u3044\u5834\u5408\u306f\u3001\u4ee5\u4e0b\u3092\u4f1d\u3048\u305f\u4e0a\u3067\u6298\u308a\u8fd4\u3057\u306e\u96fb\u8a71\u3092\u6848\u5185\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li>\u304a\u5f85\u305f\u305b\u3057\u305f\u3053\u3068\u306e\u304a\u8a6b\u3073<\/li>\n<li>\u62c5\u5f53\u8005\u304c\u4e0d\u5728\u3067\u3042\u308b\u3053\u3068<\/li>\n<li>\u62c5\u5f53\u8005\u306e\u4e0d\u5728\u7406\u7531\u3068\u3001\u4e88\u5b9a\u306e\u623b\u308a\u6642\u9593<\/li>\n<li>\u6298\u308a\u8fd4\u3057\u304a\u96fb\u8a71\u3092\u5dee\u3057\u4e0a\u3052\u308b\u65e8<\/li>\n<\/ul>\n<div class=\"is-style-border_sg\"><strong>\u25bc\u62c5\u5f53\u8005\u304c\u4e0d\u5728\u306e\u5834\u5408<br \/>\n<\/strong><br \/>\n\u304a\u5f85\u305f\u305b\u3057\u3066\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3002\u62c5\u5f53\u306e\u25cb\u25cb\u306f\u5916\u51fa\uff08\u4f1a\u8b70\u30fb\u96e2\u5e2d\uff09\u3057\u3066\u304a\u308a\u3001\u25cb\u6642\u306b\u5e30\u793e\u4e88\u5b9a\u3067\u3054\u3056\u3044\u307e\u3059\u3002\u6298\u308a\u8fd4\u3057\u304a\u96fb\u8a71\u3092\u5dee\u3057\u4e0a\u3052\u308b\u3088\u3046\u7533\u3057\u4f1d\u3048\u307e\u3059\u306e\u3067\u3001\u304a\u96fb\u8a71\u53ef\u80fd\u306a\u304a\u6642\u9593\u5e2f\u3092\u6559\u3048\u3066\u3044\u305f\u3060\u3051\u307e\u3059\u3067\u3057\u3087\u3046\u304b\u3002\u5dee\u3057\u652f\u3048\u306a\u3051\u308c\u3070\u3001\u308f\u305f\u304f\u3057\u304c\u3054\u7528\u4ef6\u3092\u304a\u4f3a\u3044\u3057\u3066\u25cb\u25cb\u306b\u7533\u3057\u4f1d\u3048\u307e\u3059\u304c\u3001\u3044\u304b\u304c\u3044\u305f\u3057\u307e\u3057\u3087\u3046\u3002<\/div>\n<p>\u3053\u3053\u307e\u3067\u306f\u96fb\u8a71\u3092\u53d7\u3051\u308b\u3068\u304d\u306e\u5bfe\u5fdc\u3092\u7d39\u4ecb\u3057\u307e\u3057\u305f\u304c\u3001\u3053\u3053\u304b\u3089\u306f\u96fb\u8a71\u3092\u304b\u3051\u308b\u3068\u304d\u306e\u5bfe\u5fdc\u3082\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>\u3010\u72b6\u6cc12\u3011\u96fb\u8a71\u3092\u304b\u3051\u308b\u3068\u304d\u306e\u96fb\u8a71\u5bfe\u5fdc<\/h3>\n<p>\u96fb\u8a71\u3092\u304b\u3051\u3066\u304b\u3089\u96fb\u8a71\u3092\u5207\u308b\u307e\u3067\u306e\u57fa\u672c\u7684\u306a\u6d41\u308c\u3068\u4f8b\u6587\u306f\u3001\u4ee5\u4e0b\u3067\u3059\u3002<\/p>\n<p>\u25bc\u767a\u4fe1\u6642\u306e\u6d41\u308c\u3068\u30d5\u30ec\u30fc\u30ba<\/p>\n<table>\n<tbody>\n<tr>\n<th style=\"width: 135px;\"><strong>\u53d7\u96fb\u6642\u306e\u6d41\u308c<\/strong><\/th>\n<th style=\"width: 488px;\"><strong>\u5b9a\u756a\u30d5\u30ec\u30fc\u30ba<\/strong><\/th>\n<\/tr>\n<tr>\n<td style=\"width: 135px;\"><span style=\"font-weight: 400;\">\u4f1a\u793e\u540d\u30fb\u540d\u524d\u306a\u3069\u3092\u4f1d\u3048\u308b<\/span><\/td>\n<td style=\"width: 488px;\"><span style=\"font-weight: 400;\">\u3044\u3064\u3082\u304a\u4e16\u8a71\u306b\u306a\u3063\u3066\u304a\u308a\u307e\u3059\u3002\u25cb\u25cb\u682a\u5f0f\u4f1a\u793e\u306e\u25cb\u25cb\u3068\u7533\u3057\u307e\u3059\u3002\u25b2\u25b2\u90e8\u306e\u25b2\u25b2\u69d8\u306f\u3044\u3089\u3063\u3057\u3083\u3044\u307e\u3059\u3067\u3057\u3087\u3046\u304b\uff1f<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 135px;\">\u540d\u524d\u3084\u8981\u4ef6\u3092\u5fa9\u5531\u3059\u308b<\/td>\n<td style=\"width: 488px;\">\u672c\u65e5\u306f\u25cb\u25cb\u306e\u4ef6\u3067\u304a\u96fb\u8a71\u3055\u305b\u3066\u3044\u305f\u3060\u3044\u305f\u306e\u3067\u3059\u304c\u3001\u25cb\u25cb\u5206\u307b\u3069\u304a\u6642\u9593\u3044\u305f\u3060\u3051\u307e\u3059\u3067\u3057\u3087\u3046\u304b\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 135px;\">\u62c5\u5f53\u8005\u4e0d\u5728\u306e\u5834\u5408\u306f\u3001\u6298\u308a\u8fd4\u3059<\/td>\n<td style=\"width: 488px;\">\u304a\u623b\u308a\u306f\u4f55\u6642\u9803\u306e\u3054\u4e88\u5b9a\u3067\u3057\u3087\u3046\u304b\uff1f<\/p>\n<p>\u305d\u308c\u3067\u306f\u3053\u3061\u3089\u304b\u3089\u6539\u3081\u3066\u25cb\u25cb\u6642\u9803\u306b\u3054\u9023\u7d61\u3092\u5dee\u3057\u4e0a\u3052\u307e\u3059\u3002<\/p>\n<p>\u25b2\u25b2\u69d8\uff08\u62c5\u5f53\u8005\uff09\u306b\u3001\u308f\u305f\u304f\u3057\u25cb\u25cb\u682a\u5f0f\u4f1a\u793e\u306e\u25cb\u25cb\u304b\u3089\u96fb\u8a71\u304c\u3042\u3063\u305f\u3053\u3068\u3092\u304a\u4f1d\u3048\u304f\u3060\u3055\u3044\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 135px;\">\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u3059\u308b<\/td>\n<td style=\"width: 488px;\">\u672c\u65e5\u306f\u304a\u5fd9\u3057\u3044\u306a\u304b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u3002\u5931\u793c\u3044\u305f\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u76f8\u624b\u306b\u96fb\u8a71\u3092\u304b\u3051\u308b\u3068\u304d\u306f\u3001\u4f1d\u3048\u308b\u5185\u5bb9\u304c\u307e\u3068\u307e\u3063\u3066\u3044\u306a\u304b\u3063\u305f\u308a\u8a71\u306e\u7b4b\u9053\u3092\u7acb\u3066\u3089\u308c\u3066\u3044\u306a\u3044\u3068\u7126\u3063\u3066\u3057\u307e\u3046\u539f\u56e0\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u306b\u81ea\u4fe1\u304c\u306a\u3044\u4eba\u306f\u3001\u4f1d\u3048\u308b\u5185\u5bb9\u3092\u4e8b\u524d\u306b\u6574\u7406\u3057\u3066\u304a\u304f\u3068\u6f0f\u308c\u306a\u304f\u7528\u4ef6\u3092\u4f1d\u3048\u3089\u308c\u308b\u306e\u3067\u3001\u30e1\u30e2\u306a\u3069\u306b\u5185\u5bb9\u3092\u307e\u3068\u3081\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u307e\u305f\u96fb\u8a71\u5bfe\u5fdc\u306e\u57fa\u672c\u7684\u306a\u30d5\u30ec\u30fc\u30ba\u304c\u66f8\u3044\u3066\u3042\u308b\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u624b\u5143\u306b\u7f6e\u304f\u3053\u3068\u3067\u3001<strong>\u300c\u4f55\u3066\u4f1d\u3048\u305f\u3089\u3044\u3044\u3093\u3060\u308d\u3046\u300d\u3068\u8ff7\u3046\u3053\u3068\u304c\u306a\u304f\u306a\u308a\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u96fb\u8a71\u5bfe\u5fdc\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>\u30de\u30cb\u30e5\u30a2\u30eb\u306f\u4ee5\u4e0b\u3088\u308a\u7121\u6599\u3067\u5165\u624b\u3067\u304d\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u6d3b\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"is-style-btn_normal red_\">\r\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\uff3c\u660e\u65e5\u304b\u3089\u4f7f\u3048\u3066\u96fb\u8a71\u5bfe\u5fdc\u6642\u9593\u3092\u524a\u6e1b\uff01\uff0f<br \/><\/span><span style=\"font-weight: 400;\"><a class=\"q_button  sz_l bt_blue\" title=\"\u30ab\u30a4\u30af\u30e9\u306e\u901a\u8a71\u9332\u97f3\u6a5f\u80fd\u3092\u30c1\u30a7\u30c3\u30af\" href=\"https:\/\/kaiwa.cloud\/resources\/tel_correspondence\/\r\n\/?utm_source=media&amp;utm_medium=article_btn&amp;utm_campaign=\" target=\"_blank\" rel=\"noopener\">\u30ab\u30a4\u30af\u30e9\u306e\u96fb\u8a71\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u30c1\u30a7\u30c3\u30af<\/a><br \/><\/span><span style=\"font-weight: 400;\">\u25b2\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306f\u3053\u3061\u3089\u304b\u3089<\/span><\/p>\r\n<\/div>\n<h2>\u96fb\u8a71\u5bfe\u5fdc\u306e\u5fdc\u7528\u3067\u4f7f\u3048\u308b\uff01\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u844916\u500b<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-1-1024x683.jpg\" alt=\"\u5973\u6027\u306e\u9854 \" width=\"1024\" height=\"683\" class=\"aligncenter size-large wp-image-9276\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-1-1024x683.jpg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-1-300x200.jpg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-1-768x512.jpg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-1.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/>\n\u76f8\u624b\u306b\u81ea\u5206\u306e\u4e3b\u5f35\u3092\u3084\u308f\u3089\u304b\u304f\u4f1d\u3048\u305f\u3044\u3068\u304d\u306b\u5f79\u7acb\u3064\u306e\u304c\u3001\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3067\u3059\u3002<br \/>\n\u3053\u3053\u3067\u306f\u3001\u72b6\u6cc1\u306b\u3042\u308f\u305b\u305f\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>\u307e\u305a\u3088\u304f\u4f7f\u3046\u306e\u304c\u3001\u76f8\u624b\u306b\u4f55\u304b\u3092\u5c0b\u306d\u305f\u308a\u8cea\u554f\u3059\u308b\u3068\u304d\u306b\u4f7f\u7528\u3059\u308b\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3067\u3059\u3002<\/p>\n<div class=\"is-style-border_sg\">\n<p><strong>\u25bc\u76f8\u624b\u306b\u5c0b\u306d\u308b\u30fb\u8cea\u554f\u3059\u308b\u969b\u306b\u5f79\u7acb\u3064\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449<\/strong><\/p>\n<ul>\n<li>\u3082\u3057\u3088\u308d\u3057\u3051\u308c\u3070<\/li>\n<li>\u5dee\u3057\u652f\u3048\u306a\u3051\u308c\u3070<\/li>\n<li>\u3082\u3057\u53ef\u80fd\u3067\u3057\u305f\u3089<\/li>\n<li>\u6050\u308c\u5165\u308a\u307e\u3059\u304c<\/li>\n<\/ul>\n<\/div>\n<p>\u4f7f\u7528\u4f8b\u306f\u4ee5\u4e0b\u3067\u3059\u3002\u76f8\u624b\u306b\u914d\u616e\u3057\u305f\u5370\u8c61\u306b\u4f1d\u308f\u308b\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<div class=\"is-style-border_sg\"><strong>\u25bc\u76f8\u624b\u306b\u5c0b\u306d\u308b\u30fb\u8cea\u554f\u3059\u308b\u969b\u306b\u5f79\u7acb\u3064\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449<br \/>\n<\/strong><br \/>\n\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u306a\u3057\uff1a\u62c5\u5f53\u8005\u540d\u3092\u304a\u4f3a\u3044\u3057\u3066\u3082\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\uff1f<br \/>\n\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3042\u308a\uff1a\u3082\u3057\u3088\u308d\u3057\u3051\u308c\u3070\u3001\u62c5\u5f53\u8005\u540d\u3092\u304a\u4f3a\u3044\u3057\u3066\u3082\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\uff1f<\/div>\n<p>\u76f8\u624b\u306b\u4f55\u304b\u3092\u304a\u9858\u3044\u3057\u305f\u308a\u3001\u5354\u529b\u3092\u4ef0\u3050\u3068\u304d\u306b\u4f7f\u7528\u3059\u308b\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u306f\u4ee5\u4e0b\u3067\u3059\u3002<\/p>\n<div class=\"is-style-border_sg\">\n<p><strong>\u25bc\u304a\u9858\u3044\u3068\u5354\u529b\u3092\u4ef0\u3050\u969b\u306b\u5f79\u7acb\u3064\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449<\/strong><\/p>\n<ul>\n<li>\u304a\u5fd9\u3057\u3044\u3068\u3053\u308d\u6050\u7e2e\u3067\u3059\u304c<\/li>\n<li>\u304a\u624b\u6570\u3092\u304a\u304b\u3051\u3057\u307e\u3059\u304c<\/li>\n<li>\u3054\u9762\u5012\u3092\u304a\u304b\u3051\u3057\u307e\u3059\u304c<\/li>\n<li>\u3053\u3061\u3089\u306e\u90fd\u5408\u3067\u6050\u308c\u5165\u308a\u307e\u3059\u304c<\/li>\n<li>\u3054\u8ff7\u60d1\u3068\u306f\u5b58\u3058\u307e\u3059\u304c<\/li>\n<li>\u304a\u6642\u9593\u304c\u8a31\u305b\u3070<\/li>\n<\/ul>\n<\/div>\n<p>\u304a\u9858\u3044\u3084\u5354\u529b\u3092\u4ef0\u3050\u3068\u304d\u306b\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3092\u4f7f\u3046\u3068\u300c\u7533\u3057\u8a33\u306a\u304f\u4f9d\u983c\u3059\u308b\u6c17\u6301\u3061\u300d\u304c\u3088\u308a\u4f1d\u308f\u308a\u307e\u3059\u3002<\/p>\n<div class=\"is-style-border_sg\"><strong>\u25bc\u76f8\u624b\u306b\u5c0b\u306d\u308b\u30fb\u8cea\u554f\u3059\u308b\u969b\u306b\u5f79\u7acb\u3064\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449<br \/>\n<\/strong><br \/>\n\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u306a\u3057\uff1a\u62c5\u5f53\u8005\u304c\u623b\u3089\u308c\u307e\u3057\u305f\u3089\u3054\u9023\u7d61\u3092\u3044\u305f\u3060\u3044\u3066\u3082\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\uff1f<br \/>\n\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3042\u308a\uff1a\u304a\u624b\u6570\u3092\u304a\u304b\u3051\u3057\u307e\u3059\u304c\u3001\u62c5\u5f53\u8005\u304c\u623b\u3089\u308c\u307e\u3057\u305f\u3089\u3054\u9023\u7d61\u3092\u3044\u305f\u3060\u3044\u3066\u3082\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\uff1f<\/div>\n<p>\u6700\u5f8c\u306b\u7d39\u4ecb\u3059\u308b\u306e\u306f\u3001\u76f8\u624b\u306e\u610f\u5411\u306b\u5bfe\u3057\u3001\u65ad\u308a\u3084\u610f\u898b\u3059\u308b\u969b\u306b\u5f79\u7acb\u3064\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3067\u3059\u3002<\/p>\n<div class=\"is-style-border_sg\">\n<p><strong>\u25bc\u304a\u9858\u3044\u3068\u5354\u529b\u3092\u4ef0\u3050\u969b\u306b\u5f79\u7acb\u3064\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449<\/strong><\/p>\n<ul>\n<li>\u5fc3\u82e6\u3057\u3044\u306e\u3067\u3059\u304c<\/li>\n<li>\u304a\u8a00\u8449\u3092\u8fd4\u3059\u3088\u3046\u3067\u3059\u304c<\/li>\n<li>\u3054\u610f\u5411\u306b\u6cbf\u3048\u305a\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u304c<\/li>\n<li>\u3042\u3044\u306b\u304f\u3067\u3059\u304c<\/li>\n<li>\u5927\u5909\u6b8b\u5ff5\u3067\u306f\u3054\u3056\u3044\u307e\u3059\u304c<\/li>\n<li>\u3054\u671f\u5f85\u306b\u6cbf\u3048\u305a\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u304c<\/li>\n<\/ul>\n<\/div>\n<p>\u305f\u3068\u3048\u3070\u60aa\u8cea\u306a\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u6642\u306b\u306f\u3001\u3084\u308f\u3089\u304b\u306a\u96f0\u56f2\u6c17\u3092\u4fdd\u3061\u306a\u304c\u3089\u3082\u660e\u78ba\u306a\u614b\u5ea6\u3092\u793a\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<div class=\"is-style-border_sg\"><strong>\u25bc\u76f8\u624b\u306b\u5c0b\u306d\u308b\u30fb\u8cea\u554f\u3059\u308b\u969b\u306b\u5f79\u7acb\u3064\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449<br \/>\n<\/strong><br \/>\n\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u306a\u3057\uff1a\u3054\u8981\u671b\u306b\u304a\u5fdc\u3048\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093<br \/>\n\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3042\u308a\uff1a\u3054\u610f\u5411\u306b\u6cbf\u3048\u305a\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u304c\u3001\u3054\u8981\u671b\u306b\u304a\u5fdc\u3048\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093<\/div>\n<p>\u3053\u3053\u307e\u3067\u7d39\u4ecb\u3057\u305f\u3088\u3046\u306b\u3001<strong>\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3092\u6d3b\u7528\u3059\u308b\u3068\u300c\u5fc3\u60c5\u3084\u72b6\u6cc1\u306b\u914d\u616e\u3057\u3066\u3044\u308b\u300d\u5370\u8c61\u3092\u4e0e\u3048\u306a\u304c\u3089\u3001\u3053\u3061\u3089\u306e\u8981\u671b\u3084\u610f\u5411\u3092\u4f1d\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/strong><\/p>\n<p>\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u306f\u3001\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3092\u4f7f\u7528\u4f8b\u3084\u6ce8\u610f\u70b9\u3082\u7d39\u4ecb\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u65b9\u306f\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002\u5185\u90e8\u30ea\u30f3\u30af\uff1a\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449 \u4e00\u89a7 \uff089\u6708\u4f5c\u6210\u4e88\u5b9a\uff09<\/p>\n<h2>\u96fb\u8a71\u5bfe\u5fdc\u306e\u5370\u8c61\u3092\u5de6\u53f3\u3059\u308b\uff01\u6b63\u3057\u3044\u656c\u8a9e\u306e\u8a00\u8449\u9063\u3044<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/telcorrespondence_manual_template-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" class=\"aligncenter size-large wp-image-8992\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/telcorrespondence_manual_template-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/telcorrespondence_manual_template-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/telcorrespondence_manual_template-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/08\/telcorrespondence_manual_template.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u6b63\u3057\u3044\u656c\u8a9e\u3092\u4f7f\u3048\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3082\u3001\u96fb\u8a71\u5bfe\u5fdc\u306e\u5370\u8c61\u3092\u5de6\u53f3\u3057\u307e\u3059\u3002<\/p>\n<p>\u300c\u793e\u4f1a\u4eba\u3068\u3057\u3066\u6b63\u3057\u3044\u656c\u8a9e\u3092\u4f7f\u3048\u308b\u3053\u3068\u306f\u5f53\u305f\u308a\u524d\u300d\u3068\u8003\u3048\u308b\u4eba\u304c\u4e00\u5b9a\u6570\u3044\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u6b63\u3057\u304f\u656c\u8a9e\u3092\u4f7f\u3048\u3066\u3044\u308b\u3060\u3051\u3067\u5370\u8c61\u304c\u4e0a\u304c\u308b\u3053\u3068\u306f\u5c11\u306a\u3044\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u304c\u3001<strong>\u6b63\u3057\u304f\u656c\u8a9e\u3092\u4f7f\u3048\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u300c\u793e\u4f1a\u4eba\u3068\u3057\u3066\u672a\u719f\u300d\u3068\u5370\u8c61\u3092\u4e0b\u3052\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u3067\u3088\u304f\u4f7f\u7528\u3059\u308b\u656c\u8a9e\u3092\u4e0b\u306e\u8868\u306b\u307e\u3068\u3081\u307e\u3057\u305f\u306e\u3067\u3001\u6b63\u3057\u304f\u656c\u8a9e\u304c\u4f7f\u3048\u3066\u3044\u308b\u304b\u305c\u3072\u30c1\u30a7\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u25bc\u5c0a\u656c\u8a9e\uff1a\u76ee\u4e0a\u306e\u4eba\u3092\u656c\u3044\u3001\u76f8\u624b\u306e\u884c\u52d5\u3084\u8a00\u52d5\u3092\u7acb\u3066\u308b\u5834\u5408<\/p>\n<div class=\"is-style-border_sg\">\n<ul>\n<li>\u8a00\u3046\u2192\u304a\u3063\u3057\u3083\u308b<\/li>\n<li>\u805e\u304f\u2192\u304a\u805e\u304d\u306b\u306a\u308b<\/li>\n<li>\u6765\u308b\u2192\u3044\u3089\u3063\u3057\u3083\u308b\u3001\u304a\u898b\u3048\u306b\u306a\u308b<\/li>\n<li>\u898b\u308b\u2192\u3054\u89a7\u306b\u306a\u308b<\/li>\n<li>\u6559\u3048\u3066\u307b\u3057\u3044\u2192\u3054\u6559\u793a\u304f\u3060\u3055\u3044<\/li>\n<\/ul>\n<\/div>\n<p>\u25bc\u8b19\u8b72\u8a9e\uff1a\u8b19\u905c\u3057\u3066\u81ea\u5206\u304c\u3078\u308a\u304f\u3060\u308b\u3053\u3068\u3067\u76f8\u624b\u3092\u7acb\u3066\u308b\u5834\u5408<\/p>\n<div class=\"is-style-border_sg\">\n<ul>\n<li>\u8a00\u3046\u2192\u7533\u3057\u4e0a\u3052\u308b<\/li>\n<li>\u77e5\u3063\u3066\u3044\u308b\u2192\u5b58\u3058\u4e0a\u3052\u3066\u304a\u308a\u307e\u3059<\/li>\n<li>\u3059\u307f\u307e\u305b\u3093\u2192\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093<\/li>\n<li>\u308f\u304b\u308a\u307e\u3057\u305f\u2192\u627f\u77e5\u3057\u307e\u3057\u305f<\/li>\n<li>\u305d\u306e\u3068\u304a\u308a\u3067\u3059\u2192\u3055\u3088\u3046\u3067\u3054\u3056\u3044\u307e\u3059<\/li>\n<\/ul>\n<\/div>\n<p>\u6163\u308c\u306a\u3044\u3046\u3061\u306f\u3084\u3084\u3053\u3057\u3044\u3068\u611f\u3058\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u304c\u3001\u81ea\u5206\u306e\u884c\u52d5\u306b\u5c0a\u656c\u8a9e\u3092\u4f7f\u3063\u305f\u308a\u3001\u76f8\u624b\u306e\u884c\u52d5\u306b\u8b19\u8b72\u8a9e\u3092\u4f7f\u3063\u305f\u308a\u3057\u306a\u3044\u3088\u3046\u306b\u6ce8\u610f\u3059\u308b\u3060\u3051\u3067\u9593\u9055\u3044\u306f\u6e1b\u3089\u305b\u307e\u3059\u3002<\/p>\n<p>\u656c\u8a9e\u306e\u4ed6\u306b\u3082\u9593\u9055\u3044\u3084\u3059\u3044\u8a00\u8449\u9063\u3044\u306f\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u304b\u3089\u306f\u3001\u9593\u9055\u3044\u3084\u3059\u3044\u8a00\u8449\u9063\u3044\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h2>\u3042\u306a\u305f\u306f\u5927\u4e08\u592b\uff1f\u9593\u9055\u3044\u3084\u3059\u3044\u8a00\u8449\u9063\u3044\u3092\u30c1\u30a7\u30c3\u30af<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-2-1024x684.jpg\" alt=\"\" width=\"1024\" height=\"684\" class=\"aligncenter size-large wp-image-9277\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-2-1024x684.jpg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-2-300x200.jpg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-2-768x513.jpg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-2.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/>\n\u96fb\u8a71\u5bfe\u5fdc\u3067\u4f7f\u3044\u304c\u3061\u306a\u9593\u9055\u3044\u3084\u3059\u3044\u8a00\u8449\u9063\u3044\u306f\u3001\u4ee5\u4e0b\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<div class=\"is-style-border_sg\">\n<p><strong>\u25bc\u9593\u9055\u3044\u3084\u3059\u3044\u8a00\u8449\u9063\u3044\u4f8b<\/strong><\/p>\n<p>\u8aa4\uff1a\u301c\u306b\u306a\u308a\u307e\u3059\u3002<br \/>\n\u6b63\uff1a\u301c\u3067\u3054\u3056\u3044\u307e\u3059\u3002\u8aa4\uff1a\u301c\u3067\u3088\u308d\u3057\u304b\u3063\u305f\u3067\u3057\u3087\u3046\u304b\u3002<br \/>\n\u6b63\uff1a\u301c\u3067\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u8aa4\uff1a\u4e86\u89e3\u3057\u307e\u3057\u305f\u3002<br \/>\n\u6b63\uff1a\u627f\u77e5\u3057\u307e\u3057\u305f\u3002\u306a\u3069<\/p>\n<\/div>\n<p>\u307e\u305f\u8a00\u8449\u9063\u3044\u3060\u3051\u3067\u306f\u306a\u304f\u3001<\/p>\n<ul>\n<li>3\u30b3\u30fc\u30eb\u4ee5\u5185\u306b\u51fa\u306a\u3044<\/li>\n<li>\u793e\u540d\u3084\u540d\u524d\u3092\u9593\u9055\u3048\u308b<\/li>\n<li>\u4fdd\u7559\u30dc\u30bf\u30f3\u3092\u62bc\u3057\u5fd8\u308c\u308b<\/li>\n<\/ul>\n<p>\u306a\u3069\u3082\u3001\u76f8\u624b\u304b\u3089\u306e\u5370\u8c61\u3092\u4e0b\u3052\u308bNG\u884c\u70ba\u3067\u3059\u3002<\/p>\n<p>\u4ed6\u306b\u3082\u96fb\u8a71\u5bfe\u5fdc\u3067\u5931\u6557\u3057\u3066\u3057\u307e\u3046\u539f\u56e0\u3068\u5bfe\u7b56\u3092\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3042\u308f\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/06\/AdobeStock_607665039-300x200.jpeg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/tel-support\/telephone-correspondence-failure\/\">\u96fb\u8a71\u5bfe\u5fdc\u306e\u5931\u6557\u306e\u539f\u56e0\u3068NG\u884c\u52d5\u3068\u306f\uff1f\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u5bfe\u7b56\u3082\u7d39\u4ecb<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u300c\u96fb\u8a71\u5bfe\u5fdc\u3067\u30c6\u30f3\u30d1\u308b\u306e\u306f\u3082\u3046\u5352\u696d\u3057\u305f\u3044\u300d \u300c\u96fb\u8a71\u5bfe\u5fdc\u306b\u5931\u6557\u3057\u3066\u6065\u305a\u304b\u3057\u3044\u601d\u3044\u3092\u3057\u305f\u304f\u306a\u3044\u300d \u3068\u601d\u308f\u308c\u308b\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002 \u96fb\u8a71\u5bfe\u5fdc\u306f\u4f1a\u793e\u306e\u7b2c\u4e00\u5370\u8c61\u3092\u6c7a\u3081\u308b\u91cd...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n<h2>\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u6642\u306b\u6c17\u3092\u3064\u3051\u308b\u3079\u304d\u8a00\u8449\u9063\u3044\u306e\u30dd\u30a4\u30f3\u30c82\u3064<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/05\/AdobeStock_504691117-1024x768.jpeg\" alt=\"\" width=\"1024\" height=\"768\" class=\"aligncenter size-large wp-image-8377\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/05\/AdobeStock_504691117-1024x768.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/05\/AdobeStock_504691117-300x225.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/05\/AdobeStock_504691117-768x576.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/05\/AdobeStock_504691117.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u6642\u306b\u6c17\u3092\u3064\u3051\u308b\u3079\u304d\u8a00\u8449\u9063\u3044\u306e\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u4ee5\u4e0b\u306e2\u3064\u3067\u3059\u3002<\/p>\n<ol>\n<li>\u53cd\u8ad6\u30fb\u5426\u5b9a\u306e\u8a00\u8449\u306f\u4f7f\u308f\u306a\u3044<\/li>\n<li>\u7406\u7531\u306e\u306a\u3044\u8b1d\u7f6a\u3084\u9069\u5f53\u306a\u76f8\u69cc\u306f\u3057\u306a\u3044<\/li>\n<\/ol>\n<p>\u3069\u3061\u3089\u3082\u5927\u5207\u306a\u30dd\u30a4\u30f3\u30c8\u306a\u306e\u3067\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u6642\u306b\u306f\u62bc\u3055\u3048\u305f\u4e0a\u3067\u5bfe\u5fdc\u3057\u307e\u3057\u3087\u3046\u3002\u305d\u308c\u3067\u306f\u3001\u3072\u3068\u3064\u305a\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>\u3010\u30dd\u30a4\u30f3\u30c81\u3011\u53cd\u8ad6\u30fb\u5426\u5b9a\u306e\u8a00\u8449\u306f\u4f7f\u308f\u306a\u3044<\/h3>\n<p>\u6700\u521d\u306e\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u53cd\u8ad6\u30fb\u5426\u5b9a\u306e\u8a00\u8449\u306f\u4f7f\u308f\u306a\u3044\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u30af\u30ec\u30fc\u30e0\u306e\u306a\u304b\u306b\u306f\u3001\u7406\u4e0d\u5c3d\u306a\u8981\u6c42\u3084\u9867\u5ba2\u306e\u52d8\u9055\u3044\u304b\u3089\u304f\u308b\u6307\u6458\u306a\u3069\u3042\u308a\u3001\u3064\u3044\u8a00\u3044\u8fd4\u3057\u305f\u304f\u306a\u308b\u3053\u3068\u3082\u3042\u308b\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001<strong>\u8ad6\u7834\u3057\u305f\u3068\u3053\u308d\u3067\u826f\u3044\u7d50\u679c\u306b\u306f\u3064\u306a\u304c\u308a\u306b\u304f\u304f\u3001\u9006\u306b\u7406\u4e0d\u5c3d\u306a\u6012\u308a\u3092\u5897\u3084\u3057\u3066\u3057\u307e\u3046\u539f\u56e0\u306b\u306a\u308a\u304b\u306d\u306a\u3044\u5834\u5408\u304c\u591a\u304f\u3042\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>\u30af\u30ec\u30fc\u30e0\u306e\u5834\u5408\u306f\u3001\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3092\u99c6\u4f7f\u3057\u3066\u3001\u53cd\u8ad6\u3084\u5426\u5b9a\u306e\u8a00\u8449\u3092\u4f7f\u308f\u305a\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3092\u5fc3\u304c\u3051\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u3010\u30dd\u30a4\u30f3\u30c82\u3011\u7406\u7531\u306e\u306a\u3044\u8b1d\u7f6a\u3084\u9069\u5f53\u306a\u76f8\u69cc\u306f\u3057\u306a\u3044<\/h3>\n<p>2\u3064\u76ee\u306e\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u7406\u7531\u306e\u306a\u3044\u8b1d\u7f6a\u3084\u76f8\u69cc\u306f\u3057\u306a\u3044\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u7406\u7531\u306e\u306a\u3044\u8b1d\u7f6a\u3084\u9069\u5f53\u306a\u76f8\u69cc\u306f\u300c\u8b1d\u308b\u3051\u3069\u672c\u5f53\u306b\u60aa\u3044\u3068\u601d\u3063\u3066\u3044\u308b\u306e\u304b\uff1f\u300d\u3068\u76f8\u624b\u306b\u4e0d\u8aa0\u5b9f\u306a\u5370\u8c61\u3092\u4e0e\u3048\u3066\u3057\u307e\u3044\u3001\u9006\u52b9\u679c\u306b\u306a\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3069\u306e\u3088\u3046\u306b\u76f8\u69cc\u3092\u6253\u3063\u305f\u3089\u3044\u3044\u304b\u308f\u304b\u3089\u306a\u3044\u5834\u5408\u306f\u3001<strong>\u307e\u305a\u306f\u76f8\u624b\u306e\u8a71\u3092\u906e\u3089\u306a\u3044\u3053\u3068\u3092\u610f\u8b58\u3057\u307e\u3057\u3087\u3046\u3002<\/strong>\u96fb\u8a71\u5bfe\u5fdc\u304c\u4e0a\u624b\u306a\u793e\u54e1\u306f\u3069\u306e\u3088\u3046\u306a\u76f8\u69cc\u3092\u6253\u3063\u3066\u3044\u308b\u306e\u304b\u3092\u53c2\u8003\u306b\u3059\u308b\u306e\u3082\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n<p>\u8b1d\u7f6a\u304c\u5fc5\u8981\u306a\u5834\u5408\u306f\u3001\u300c\u8b1d\u7f6a\u306e\u7406\u7531\u300d\u3082\u6dfb\u3048\u3066\u4f1d\u3048\u308b\u3068\u300c\u306a\u3093\u3067\u8b1d\u7f6a\u3092\u3057\u3066\u3044\u308b\u304b\u300d\u304c\u660e\u78ba\u306b\u4f1d\u308f\u308b\u306e\u3067\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<div class=\"is-style-border_sg\"><strong>\u25bc\u5bfe\u5fdc\u4f8b\u3010\u826f\u3044\u4f8b\u3011<br \/>\n<\/strong><br \/>\n\u300c\u3053\u306e\u5ea6\u306f\u9577\u3044\u6642\u9593\u304a\u5f85\u305f\u305b\u3057\u3066\u3057\u307e\u3044\u3001\u8aa0\u306b\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u300d<br \/>\n\u300c\u304a\u5ba2\u69d8\u306b\u4e0d\u5feb\u306a\u601d\u3044\u3092\u62b1\u304b\u305b\u3066\u3057\u307e\u3063\u305f\u3053\u3068\u3092\u304a\u8a6b\u3073\u3044\u305f\u3057\u307e\u3059\u300d<\/div>\n<h2>\u96fb\u8a71\u5bfe\u5fdc\u304c\u4e0a\u9054\u3059\u308b\u30b3\u30c43\u3064<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-3-1024x767.jpg\" alt=\"\" width=\"1024\" height=\"767\" class=\"aligncenter size-large wp-image-9278\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-3-1024x767.jpg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-3-300x225.jpg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-3-768x575.jpg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/verbal-communication-manual-3.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br 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