{"id":6991,"date":"2022-11-30T16:43:08","date_gmt":"2022-11-30T07:43:08","guid":{"rendered":"https:\/\/kaiwa.cloud\/media\/?p=6991"},"modified":"2023-03-02T18:35:05","modified_gmt":"2023-03-02T09:35:05","slug":"crm-merit","status":"publish","type":"post","link":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/crm-merit\/","title":{"rendered":"CRM\u306f\u306a\u305c\u826f\u3044\u306e\u304b\uff1f\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u3084\u3055\u3057\u304f\u89e3\u8aac"},"content":{"rendered":"<p>\u300c\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3067\u9867\u5ba2\u60c5\u5831\u3092\u63a2\u3059\u306e\u304c\u5927\u5909&#8230;&#8230;\u300d<br \/>\u300c\u9867\u5ba2\u60c5\u5831\u3092\u6d3b\u7528\u3057\u3066\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u304b\u3057\u305f\u3044\uff01\u300d<br \/>\u300c\u9867\u5ba2\u60c5\u5831\u306e\u7ba1\u7406\u306b\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u3092\u8003\u3048\u3066\u3044\u308b\u300d<br 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src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_511805957-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_511805957-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_511805957-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_511805957-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_511805957.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/>CRM\u306f\u300cCustomer Relationship Management\u300d\u306e\u7565\u79f0\u3067\u3001\u65e5\u672c\u8a9e\u306b\u8a33\u3059\u3068\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u300d\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u3068\u306f\u3001<strong>\u9867\u5ba2\u306e\u5e74\u9f62\u3084\u4f4f\u6240\u3001\u6027\u5225\u3001\u8077\u696d\u306a\u3069\u306e\u60c5\u5831\u306e\u307b\u304b\u3001\u5951\u7d04\u72b6\u6cc1\u3084\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3068\u3044\u3063\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u60c5\u5831\u3082\u542b\u3081\u3066\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3059\u308b\u3053\u3068<\/strong>\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>CRM\u306f\u3001\u73fe\u5728\u591a\u304f\u306e\u4f01\u696d\u3067\u5c0e\u5165\u304c\u9032\u3080\u9867\u5ba2\u7ba1\u7406\u30c4\u30fc\u30eb\u3067\u3001\u9867\u5ba2\u3068\u306e\u826f\u597d\u306a\u95a2\u4fc2\u3092\u7dad\u6301\u3057\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u4f7f\u308f\u308c\u3066\u3044\u307e\u3059\u3002CRM\u306b\u3064\u3044\u3066\u3082\u3063\u3068\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u65b9\u306f\u3001\u3042\u308f\u305b\u3066\u4ee5\u4e0b\u8a18\u4e8b\u3092\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>[clink url=&#8221;https:\/\/kaiwa.cloud\/media\/cs\/what-is-crm\/&#8221;]<\/p>\n<p>\u3067\u306f\u3001CRM\u3092\u5c0e\u5165\u3059\u308b\u3068\u306a\u305c\u751f\u7523\u6027\u3092\u4e0a\u3052\u3089\u308c\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u6b21\u306e\u7ae0\u3067\u306f\u3001CRM\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h2>CRM\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c84\u3064<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-6997\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_514544135-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_514544135-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_514544135-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_514544135-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_514544135.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>CRM\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u6b21\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<div class=\"well2\">1. \u4e8b\u524d\u306b\u9867\u5ba2\u60c5\u5831\u3092\u78ba\u8a8d\u3057\u305f\u3046\u3048\u3067\u63a5\u5ba2\u304c\u3067\u304d\u308b<br \/>2. \u7121\u99c4\u306a\u3084\u308a\u53d6\u308a\u304c\u6e1b\u308a\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u30fb\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3059\u308b <br \/>3. \u6700\u65b0\u306e\u9867\u5ba2\u60c5\u5831\u3092\u3044\u3064\u3069\u3053\u306b\u3044\u3066\u3082\u78ba\u8a8d\u30fb\u5171\u6709\u3067\u304d\u308b <br \/>4. 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decoding=\"async\" class=\"aligncenter size-full wp-image-6992\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/image2.png\" alt=\"\" width=\"1008\" height=\"756\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/image2.png 1008w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/image2-300x225.png 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/image2-768x576.png 768w\" sizes=\"(max-width: 1008px) 100vw, 1008px\" \/><br 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84\u751f\u6d3b\u69d8\u5f0f\u306b\u5909\u5316\u304c\u3042\u3063\u3066\u3082\u5bfe\u5fdc\u3057\u3084\u3059\u3044<\/h3>\n<p>CRM\u306b\u3088\u3063\u3066\u9867\u5ba2\u60c5\u5831\u3092\u9069\u5207\u306b\u628a\u63e1\u30fb\u5206\u6790\u3067\u304d\u3066\u3044\u308c\u3070\u3001\u8cfc\u8cb7\u884c\u52d5\u3084\u751f\u6d3b\u69d8\u5f0f\u306e\u5909\u5316\u306b\u3082\u5bfe\u5fdc\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>2020\u5e74\u521d\u982d\u304b\u3089\u306e\u30b3\u30ed\u30ca\u798d\u306e\u5f71\u97ff\u3082\u3042\u308a\u3001\u6d88\u8cbb\u8005\u306e\u884c\u52d5\u3084\u751f\u6d3b\u69d8\u5f0f\u306b\u306f\u5909\u5316\u304c\u8d77\u304d\u3066\u3044\u307e\u3059\u3002\u5916\u51fa\u306e\u6a5f\u4f1a\u304c\u6e1b\u3063\u305f\u3053\u3068\u3067\u3001\u30cd\u30c3\u30c8\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u3067\u306e\u8cfc\u5165\u304c\u307e\u3059\u307e\u3059\u5897\u3048\u3001\u4f55\u304b\u3092\u8cfc\u5165\u3059\u308b\u3068\u304d\u306f\u307e\u305a\u30cd\u30c3\u30c8\u3067\u691c\u7d22\u3057\u3066\u53e3\u30b3\u30df\u3092\u78ba\u8a8d\u3059\u308b\u3068\u3044\u3046\u884c\u52d5\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n<p><strong>\u6d88\u8cbb\u8005\u306f\u4f01\u696d\u5074\u304b\u3089\u63d0\u6848\u3055\u308c\u305f\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u81ea\u5206\u304c\u6c42\u3081\u305f\u60c5\u5831\u3092\u3082\u3068\u306b\u5546\u54c1\u3092\u9078\u3076\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u308b<\/strong>\u306e\u3067\u3059\u3002<\/p>\n<p>\u53e3\u30b3\u30df\u3084\u8a55\u5224\u3001\u7af6\u5408\u30b5\u30fc\u30d3\u30b9\u3092\u8abf\u3079\u3089\u308c\u308b\u524d\u63d0\u3067\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u304c\u5fc5\u8981\u306b\u306a\u3063\u305f\u308a\u3001\u9867\u5ba2\u3092\u5e97\u8217\u306b\u547c\u3093\u3067\u76f4\u63a5\u55b6\u696d\u3059\u308b\u624b\u6cd5\u304b\u3089\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u306e\u55b6\u696d\u304c\u4e3b\u6d41\u306b\u306a\u3063\u305f\u308a\u3001\u884c\u52d5\u306e\u5909\u5316\u306b\u5bfe\u5fdc\u3059\u308b\u55b6\u696d\u6d3b\u52d5\u304c\u5fc5\u9808\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><strong>CRM\u306b\u3088\u3063\u3066\u9867\u5ba2\u60c5\u5831\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u5909\u5316\u304c\u8d77\u304d\u3066\u3082\u9867\u5ba2\u306e\u8208\u5473\u95a2\u5fc3\u5ea6\u306b\u5408\u308f\u305b\u3066\u9069\u5207\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u53ef\u80fd<\/strong>\u3067\u3059\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001\u81ea\u52d5\u8eca\u3067\u3042\u308c\u3070\u4ee5\u524d\u306f\u7121\u4f5c\u70ba\u306b\u30c1\u30e9\u30b7\u3092\u914d\u5e03\u3057\u3066\u53cd\u5fdc\u3092\u5f85\u3064\u3060\u3051\u3060\u3063\u305f\u55b6\u696d\u65b9\u6cd5\u304b\u3089\u3001\u9867\u5ba2\u306e\u6240\u6709\u8eca\u306e\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306e\u6642\u671f\u3084\u65b0\u3057\u3044\u8eca\u306e\u8cfc\u5165\u6642\u671f\u306a\u3069\u3092\u628a\u63e1\u3057\u3001\u63d0\u6848\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>CRM\u306f\u3001\u5909\u5316\u306b\u5bfe\u3057\u3066\u67d4\u8edf\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306e\u6b66\u5668\u306b\u3082\u306a\u308a\u5f97\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u7ba1\u7406\u306bCRM\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u5f97\u3089\u308c\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u6b21\u306e4\u3064\u3067\u3059\u3002<\/p>\n<div class=\"well2\">1. \u4e8b\u524d\u306b\u9867\u5ba2\u60c5\u5831\u3092\u78ba\u8a8d\u3057\u305f\u3046\u3048\u3067\u63a5\u5ba2\u304c\u3067\u304d\u308b<br \/>2. \u7121\u99c4\u306a\u3084\u308a\u53d6\u308a\u304c\u6e1b\u308a\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u30fb\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3059\u308b<br \/>3. \u6700\u65b0\u306e\u9867\u5ba2\u60c5\u5831\u3092\u3044\u3064\u3069\u3053\u306b\u3044\u3066\u3082\u78ba\u8a8d\u30fb\u5171\u6709\u3067\u304d\u308b<br \/>4. \u8cfc\u8cb7\u884c\u52d5\u3084\u751f\u6d3b\u69d8\u5f0f\u306b\u5909\u5316\u304c\u3042\u3063\u3066\u3082\u5bfe\u5fdc\u3057\u3084\u3059\u3044<\/div>\n<p>\u3067\u306f\u3001CRM\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u30c7\u30e1\u30ea\u30c3\u30c8\u306f\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u6b21\u306e\u7ae0\u3067\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h2>CRM\u3092\u6d3b\u7528\u3059\u308b\u30c7\u30e1\u30ea\u30c3\u30c83\u3064<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-6996\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_428897500-1024x644.jpeg\" alt=\"\" width=\"1024\" height=\"644\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_428897500-1024x644.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_428897500-300x189.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_428897500-768x483.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_428897500.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>CRM\u3092\u6d3b\u7528\u3059\u308b\u30c7\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u6b21\u306e3\u3064\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<div class=\"well2\">1. \u521d\u671f\u8cbb\u7528\u30fb\u7dad\u6301\u8cbb\u7528\u304c\u304b\u304b\u308b<br \/>2. \u81ea\u793e\u306b\u6700\u9069\u306aCRM\u30b7\u30b9\u30c6\u30e0\u3092\u63a2\u3059\u306e\u306b\u6642\u9593\u304c\u304b\u304b\u308b<br \/>3. CRM\u30b7\u30b9\u30c6\u30e0\u304c\u696d\u52d9\u306b\u99b4\u67d3\u3080\u307e\u3067\u6642\u9593\u304c\u304b\u304b\u308b<\/div>\n<p>\u3067\u306f\u3001\u9806\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3>\u3010\u30c7\u30e1\u30ea\u30c3\u30c81\u3011\u521d\u671f\u8cbb\u7528\u30fb\u7dad\u6301\u8cbb\u7528\u304c\u304b\u304b\u308b<\/h3>\n<p>CRM\u3092\u5c0e\u5165\u3057\u3088\u3046\u3068\u3059\u308b\u4e0a\u3067\u4e00\u756a\u306e\u969c\u5bb3\u306b\u306a\u308b\u306e\u306f\u3001<strong>\u521d\u671f\u8cbb\u7528\u3084\u7dad\u6301\u8cbb\u7528\u304c\u304b\u304b\u308b\u3053\u3068<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u30b7\u30b9\u30c6\u30e0\u3092\u65b0\u898f\u306b\u5c0e\u5165\u3059\u308b\u305f\u3081\u306b\u306f\u8cbb\u7528\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u5c0e\u5165\u6642\u306e\u521d\u671f\u8cbb\u7528\u306b\u52a0\u3048\u3001\u6708\u984d\u5236\u306e\u5834\u5408\u306f\u7dad\u6301\u8cbb\u7528\u3082\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<p><strong>\u3067\u304d\u308b\u3060\u3051\u8cbb\u7528\u3092\u6291\u3048\u3066CRM\u3092\u5c0e\u5165\u3059\u308b\u306a\u3089\u3070\u3001\u30af\u30e9\u30a6\u30c9\u578b\u306eCRM\u30b7\u30b9\u30c6\u30e0\u3092\u304a\u3059\u3059\u3081<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<p>\u30af\u30e9\u30a6\u30c9\u578b\u306f\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3092\u901a\u3058\u3066\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u306b\u69cb\u7bc9\u3055\u308c\u305f\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3059\u308b\u305f\u3081\u3001\u30b5\u30fc\u30d0\u30fc\u3092\u81ea\u793e\u3067\u7528\u610f\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u306f\u843d\u3061\u307e\u3059\u304c\u5c0e\u5165\u30b3\u30b9\u30c8\u3092\u6291\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u305d\u308c\u306b\u5bfe\u3057\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u3068\u547c\u3070\u308c\u308bCRM\u30b7\u30b9\u30c6\u30e0\u306e\u5834\u5408\u3001\u81ea\u793e\u3067\u30b7\u30b9\u30c6\u30e0\u306e\u69cb\u7bc9\u3092\u3057\u3066\u81ea\u793e\u5185\u306b\u30b5\u30fc\u30d0\u30fc\u3092\u7528\u610f\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u7d30\u304b\u3044\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306f\u3057\u3084\u3059\u3044\u3067\u3059\u304c\u3001\u5c0e\u5165\u30b3\u30b9\u30c8\u304c\u9ad8\u304f\u306a\u308b\u306e\u304c\u6b20\u70b9\u3067\u3059\u3002<\/p>\n<p>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u304c\u3042\u308b\u30b7\u30b9\u30c6\u30e0\u3082\u3042\u308b\u306e\u3067\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u78ba\u8a8d\u3057\u305f\u4e0a\u3067\u5c0e\u5165\u3059\u308b\u3053\u3068\u3082\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u3010\u30c7\u30e1\u30ea\u30c3\u30c82\u3011\u81ea\u793e\u306b\u6700\u9069\u306aCRM\u30b7\u30b9\u30c6\u30e0\u3092\u63a2\u3059\u306e\u306b\u6642\u9593\u304c\u304b\u304b\u308b<\/h3>\n<p>CRM\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306b\u3057\u305f\u3082\u306e\u306e\u3001\u3069\u306e\u30b7\u30b9\u30c6\u30e0\u304c\u81ea\u793e\u306b\u6700\u9069\u306a\u306e\u304b\u898b\u6975\u3081\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305b\u3063\u304b\u304fCRM\u3092\u5c0e\u5165\u3057\u3066\u3082\u3001\u81ea\u793e\u304c\u6c42\u3081\u308b\u6a5f\u80fd\u304c\u5099\u308f\u3063\u3066\u3044\u308b\u3082\u306e\u3067\u306a\u3044\u3068\u300c\u4fbf\u5229\u306b\u306a\u3063\u305f\u300d\u3068\u5b9f\u611f\u3067\u304d\u307e\u305b\u3093\u3002CRM\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u5f37\u5316\u3057\u3001\u6e80\u8db3\u5ea6\u3092\u4e0a\u3052\u308b\u3053\u3068\u304c\u76ee\u7684\u3067\u3042\u308b\u3068\u3059\u308b\u3068\u3001\u9867\u5ba2\u306e\u30c7\u30fc\u30bf\u304c\u84c4\u7a4d\u3055\u308c\u308b\u307e\u3067\u52b9\u679c\u304c\u308f\u304b\u3089\u306a\u3044\u3053\u3068\u304c\u591a\u3044\u3067\u3059\u3002<\/p>\n<p><strong>CRM\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u524d\u306b\u306f\u3001\u300cCRM\u3092\u4f7f\u3063\u3066\u3069\u3046\u3057\u305f\u3044\u306e\u304b\u300d\u3068\u3044\u3046\u5c0e\u5165\u306e\u76ee\u7684\u3092\u660e\u78ba\u306b\u3057\u3066\u3001\u81ea\u793e\u306b\u6700\u9069\u306aCRM\u30b7\u30b9\u30c6\u30e0\u304b\u8a66\u884c\u932f\u8aa4\u3057\u306a\u304c\u3089\u63a2\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046<\/strong>\u3002<\/p>\n<p>CRM\u3067\u81ea\u793e\u306e\u3069\u3093\u306a\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u304b\u306f\u3063\u304d\u308a\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u6700\u9069\u306aCRM\u30b7\u30b9\u30c6\u30e0\u3092\u9078\u3073\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u8907\u6570\u306eCRM\u30b7\u30b9\u30c6\u30e0\u3092\u6bd4\u8f03\u3057\u3066\u3001\u9577\u671f\u7684\u306a\u8996\u70b9\u3067\u691c\u8a0e\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u3010\u30c7\u30e1\u30ea\u30c3\u30c83\u3011CRM\u30b7\u30b9\u30c6\u30e0\u304c\u696d\u52d9\u306b\u99b4\u67d3\u3080\u307e\u3067\u6642\u9593\u304c\u304b\u304b\u308b<\/h3>\n<p>\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u3068\u3001\u5f93\u696d\u54e1\u304c\u6163\u308c\u308b\u307e\u3067\u306b\u306f\u6642\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u3002<\/p>\n<p>\u4eca\u307e\u3067\u306e\u9867\u5ba2\u60c5\u5831\u306e\u5165\u529b\u3059\u308b\u4f5c\u696d\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3057\u3001\u9867\u5ba2\u60c5\u5831\u3092\u7d19\u3084\u30e1\u30e2\u66f8\u304d\u3067\u7ba1\u7406\u3057\u3066\u3044\u305f\u5834\u5408\u306f\u3001\u696d\u52d9\u306e\u5927\u5e45\u306a\u6539\u7bc9\u304c\u5fc5\u8981\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u30d1\u30bd\u30b3\u30f3\u306b\u6163\u308c\u3066\u3044\u306a\u3044\u5f93\u696d\u54e1\u304c\u591a\u3044\u74b0\u5883\u306e\u5834\u5408\u3001\u6559\u80b2\u306e\u6642\u9593\u3082\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<p>\u4e00\u822c\u7684\u306aCRM\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u30d1\u30bd\u30b3\u30f3\u306b\u8a73\u3057\u304f\u306a\u304f\u3066\u3082\u64cd\u4f5c\u3057\u3084\u3059\u3044\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u793e\u5185\u306e\u8ab0\u3082\u304c\u4f7f\u3044\u3084\u3059\u304f\u3001\u7c21\u5358\u306b\u64cd\u4f5c\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u306a\u3044\u3068\u5b9a\u7740\u3057\u307e\u305b\u3093\u3002<\/p>\n<p>\u5b9f\u969b\u306b\u4f7f\u3063\u3066\u307f\u306a\u3044\u3068\u81ea\u793e\u3067\u904b\u7528\u3057\u3084\u3059\u3044\u304b\u308f\u304b\u3089\u306a\u3044\u3053\u3068\u3082\u591a\u3044\u305f\u3081\u3001\u5c0e\u5165\u6642\u306b\u6b21\u306e\u3088\u3046\u306a\u5bfe\u7b56\u3092\u53d6\u3063\u3066\u304a\u304f\u306e\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u5c0e\u5165\u6642\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u304a\u9858\u3044\u3059\u308b<\/li>\n<li>\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u6574\u5099\u3057\u3066\u304a\u304f<\/li>\n<li>\u7814\u4fee\u4f1a\u3092\u958b\u304f<\/li>\n<\/ul>\n<p><strong>\u8ab0\u304c\u3001\u3044\u3064\u3001\u3069\u306e\u3088\u3046\u306b\u4f7f\u3046\u304b\u660e\u78ba\u306b\u3057\u3066\u3001\u8cbb\u7528\u3068\u3068\u3082\u306b\u6163\u308c\u308b\u307e\u3067\u306e\u6642\u9593\u306e\u30b3\u30b9\u30c8\u3082\u8003\u616e\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046<\/strong>\u3002<\/p>\n<p>CRM\u306e\u5c0e\u5165\u306b\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u30c7\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n<div class=\"well2\">\u30fb\u521d\u671f\u8cbb\u7528\u30fb\u7dad\u6301\u8cbb\u7528\u304c\u304b\u304b\u308b<br \/>\u30fb\u81ea\u793e\u306b\u6700\u9069\u306aCRM\u30b7\u30b9\u30c6\u30e0\u3092\u63a2\u3059\u306e\u306b\u6642\u9593\u304c\u304b\u304b\u308b<br \/>\u30fbCRM\u30b7\u30b9\u30c6\u30e0\u304c\u696d\u52d9\u306b\u99b4\u67d3\u3080\u307e\u3067\u6642\u9593\u304c\u304b\u304b\u308b<\/div>\n<p>\u3067\u306f\u3001CRM\u306e\u5c0e\u5165\u3092\u6210\u529f\u3055\u305b\u308b\u306b\u306f\u3069\u3046\u6d3b\u7528\u3057\u3066\u3044\u3051\u3070\u3088\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u6b21\u306e\u7ae0\u3067\u8cea\u554f\u306b\u7b54\u3048\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<h2>CRM\u306e\u5c0e\u5165\u691c\u8a0e\u6642\u306b\u3088\u304f\u3042\u308b2\u3064\u306e\u8cea\u554f<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-6995\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_119922096-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_119922096-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_119922096-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_119922096-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/11\/AdobeStock_119922096.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>CRM\u3092\u5c0e\u5165\u3057\u3001\u6709\u52b9\u306b\u6d3b\u7528\u3057\u3066\u3044\u304d\u305f\u3044\u3068\u8003\u3048\u308b\u65b9\u304b\u3089\u306e\u3088\u304f\u3042\u308b\u8cea\u554f\u3068\u3057\u3066\u3001\u6b21\u306e2\u3064\u3092\u6319\u3052\u307e\u3057\u305f\u3002<\/p>\n<div class=\"well2\">\n1.CRM\u306f\u3069\u306e\u3088\u3046\u306b\u696d\u52d9\u306b\u6d3b\u7528\u3059\u3079\u304d\uff1f<br \/>\n2.CRM\u3092\u6d3b\u7528\u3057\u3066\u6210\u529f\u3057\u305f\u4e8b\u4f8b\u306f\u3042\u308b\uff1f\n<\/div>\n<p>\u9806\u756a\u306b\u56de\u7b54\u3057\u307e\u3059\u3002<\/p>\n<h3>\u3010\u8cea\u554f1\u3011CRM\u306f\u3069\u306e\u3088\u3046\u306b\u696d\u52d9\u306b\u6d3b\u7528\u3059\u3079\u304d\uff1f<\/h3>\n<p>CRM\u3092\u696d\u52d9\u306b\u6709\u52b9\u7684\u306b\u6d3b\u7528\u3057\u3066\u3044\u304f\u305f\u3081\u306b\u306f\u3001<strong>\u300cCRM\u3092\u5c0e\u5165\u3055\u3048\u3059\u308c\u3070\u826f\u304f\u306a\u308b\u300d\u3068CRM\u5358\u4f53\u3067\u8003\u3048\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u3044\u304f\u3064\u304b\u306e\u8996\u70b9\u3067\u6d3b\u7528\u65b9\u6cd5\u3092\u8003\u3048\u307e\u3057\u3087\u3046<\/strong>\u3002<\/p>\n<p>\u6b21\u306e3\u3064\u3092\u6319\u3052\u307e\u3057\u305f\u3002<\/p>\n<div class=\"well2\">\n1. \u6226\u7565\u9762\u3067\u8003\u3048\u308b<br \/>\n2. \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u8996\u70b9\u3067\u8003\u3048\u308b<br \/>\n3. 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url=&#8221;https:\/\/kaiwa.cloud\/media\/customer\/crm_marketing\/&#8221;]<\/p>\n<p>\u300c\u5177\u4f53\u7684\u306a\u65bd\u7b56\u304b\u3089\u9006\u7b97\u3057\u3066\u8003\u3048\u308b\u300d\u3068\u306f\u3001\u300c\u3068\u306b\u304b\u304f\u624b\u5143\u306e\u30c7\u30fc\u30bf\u3092\u96c6\u3081\u3066\u304a\u304f\u300d\u308f\u3051\u3067\u306f\u306a\u304f\u3001CRM\u306e\u6d3b\u7528\u76ee\u7684\u3092\u660e\u78ba\u306b\u3057\u3066\u305f\u3069\u308a\u7740\u304f\u307e\u3067\u306e\u624b\u9806\u3092\u9006\u7b97\u3057\u3066\u8003\u3048\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u3084\u307f\u304f\u3082\u306b\u30c7\u30fc\u30bf\u3092\u96c6\u3081\u3066\u3082\u3001\u305d\u306e\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3066\u5f79\u7acb\u3066\u306a\u3051\u308c\u3070\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u524d\u8ff0\u3057\u307e\u3057\u305f\u304c\u3001<strong>CRM\u3092\u5c0e\u5165\u3057\u3066\u3069\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3057\u305f\u3044\u306e\u304b\u3001\u5177\u4f53\u7684\u306a\u65bd\u7b56\u3092\u6c7a\u5b9a\u3057\u3001\u305d\u308c\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3044\u3044\u306e\u304b\u9006\u7b97\u3057\u3066\u8003\u3048\u308b\u3053\u3068\u304c\u5927\u5207<\/strong>\u3067\u3059\u3002<\/p>\n<p>CRM\u306e\u5177\u4f53\u7684\u306a\u65bd\u7b56\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>[clink url=&#8221;https:\/\/kaiwa.cloud\/media\/customer\/crm_measures\/&#8221;]<\/p>\n<h3>\u3010\u8cea\u554f2\u3011CRM\u3092\u6d3b\u7528\u3057\u3066\u6210\u529f\u3057\u305f\u4e8b\u4f8b\u306f\u3042\u308b\uff1f<\/h3>\n<p>\u3067\u306f\u5b9f\u969b\u306b\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306e\u4e00\u3064\u3067\u3042\u308b\u300c\u30ab\u30a4\u30af\u30e9\u300d\u3092\u5c0e\u5165\u3057\u3066\u6d3b\u7528\u3057\u3001\u696d\u7e3e\u3092\u4e0a\u3052\u308b\u3053\u3068\u306b\u6210\u529f\u3057\u305f\u4e8b\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30ab\u30fc\u30ba\u611b\u77e5\u5357\u306f\u3001\u611b\u77e5\u770c\u5185\u306e3\u62e0\u70b9\u3067\u30db\u30f3\u30c0\u8eca\u306e\u8ca9\u58f2\u3001\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u3001\u5404\u7a2e\u4fdd\u967a\u306a\u3069\u3092\u6271\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>2018\u5e74\u306b\u30db\u30f3\u30c0\u30ab\u30fc\u30ba\u3067\u5168\u56fd\u521d\u306e\u5065\u5eb7\u7d4c\u55b6\u6cd5\u4eba\u306b\u8a8d\u5b9a\u3055\u308c\u30012020\u5e74\u306b\u306fCS\u512a\u79c0\u62e0\u70b9\u8cde\u3092\u53d7\u8cde\u3059\u308b\u306a\u3069\u3001\u793e\u54e1\u3068\u9867\u5ba2\u3068\u3082\u306b\u6e80\u8db3\u5ea6\u306e\u9ad8\u3044\u4f01\u696d\u3067\u3059\u3002<\/p>\n<p>\u30ab\u30a4\u30af\u30e9\u3092\u5c0e\u5165\u3057\u3001\u540c\u793e\u3067\u306f\u6b21\u306e\u3088\u3046\u306a\u8ab2\u984c\u306e\u89e3\u6c7a\u306b\u6210\u529f\u3057\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li>\u96fb\u8a71\u3078\u306e\u82e6\u624b\u610f\u8b58\u8efd\u6e1b<\/li>\n<li>\u52b4\u52d9\u30b3\u30b9\u30c8\u306e\u524a\u6e1b<\/li>\n<li>CS\u306e\u5411\u4e0a<\/li>\n<\/ul>\n<p>\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30ab\u30fc\u30ba\u611b\u77e5\u5357\u3067\u306f\u3001\u300c\u30ab\u30a4\u30af\u30e9\u300d\u306b\u3088\u3063\u3066\u3001<strong>\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u304a\u3082\u3066\u306a\u3057\u30ec\u30d9\u30eb\u306e\u5411\u4e0a\u3001\u4fbf\u5229\u3067\u52b4\u52d9\u30b3\u30b9\u30c8\u306e\u5c11\u306a\u3044\u696d\u52d9\u3092\u9054\u6210<\/strong>\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u66f4\u306b\u8a73\u3057\u304fCRM\u306e\u6210\u529f\u4e8b\u4f8b\u3092\u77e5\u308a\u305f\u3044\u65b9\u306f\u3001\u3053\u3061\u3089\u3082\u30c1\u30a7\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>[clink 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