{"id":6370,"date":"2022-07-30T22:06:43","date_gmt":"2022-07-30T13:06:43","guid":{"rendered":"https:\/\/kaiwa.cloud\/media\/?p=6370"},"modified":"2023-03-02T18:35:47","modified_gmt":"2023-03-02T09:35:47","slug":"car-sales-customer-experience","status":"publish","type":"post","link":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/car-sales-customer-experience\/","title":{"rendered":"\u81ea\u52d5\u8eca\u8ca9\u58f2\u306e\u9867\u5ba2\u4f53\u9a13\u306f\u5909\u5316\u3057\u3066\u3044\u308b\uff01\u30c7\u30b8\u30bf\u30eb\u5316\u3067\u6c42\u3081\u3089\u308c\u308b\u5bfe\u5fdc\u3068\u306f"},"content":{"rendered":"<p>\u300c\u81ea\u52d5\u8eca\u8ca9\u58f2\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u5909\u5316\u304c\u8d77\u304d\u3066\u3044\u308b\u306e\u304b\u300d<br \/>\n\u300c\u9867\u5ba2\u4f53\u9a13\u306e\u5909\u5316\u306b\u5408\u308f\u305b\u3066\u3069\u306e\u3088\u3046\u306a\u5bfe\u5fdc\u3092\u3059\u3079\u304d\u304b\u300d<br 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src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_483268546-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_483268546-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_483268546-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_483268546-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_483268546.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u81ea\u52d5\u8eca\u8ca9\u58f2\u306e\u9867\u5ba2\u4f53\u9a13\u3067\u306f\u3001\u4ee5\u4e0b4\u3064\u306e\u5909\u5316\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<div 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href=\"https:\/\/toyota.jp\/service\/store-search\/dc\/map-search?mode=trial&amp;padid=from_not_tjptop_menu_dealer_trial\" target=\"_blank\" rel=\"noopener\">\u30c8\u30e8\u30bf\u8cfc\u5165\u30b5\u30dd\u30fc\u30c8\uff5c\u30c8\u30e8\u30bf\u81ea\u52d5\u8ecaWEB\u30b5\u30a4\u30c8<\/a><\/p>\n<p>\u8a66\u4e57\u3057\u305f\u3044\u8eca\u7a2e\u3092\u9078\u629e\u3059\u308b\u3068\u8a66\u4e57\u3067\u304d\u308b\u5e97\u8217\u304c\u8868\u793a\u3055\u308c\u3001\u300c\u8a66\u4e57\u4e88\u7d04\u300d\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u4e88\u7d04\u304c\u3067\u304d\u308b\u30b5\u30a4\u30c8\u306b\u9077\u79fb\u3057\u307e\u3059\u3002<\/p>\n<p>\u5e97\u8217\u306b\u51fa\u5411\u3044\u3066\u55b6\u696d\u3055\u308c\u308b\u3053\u3068\u306a\u304f\u8a66\u4e57\u3067\u304d\u308b\u305f\u3081\u3001\u8a66\u4e57\u3059\u308b\u30cf\u30fc\u30c9\u30eb\u304c\u4e0b\u304c\u308a\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001<strong>\u8cfc\u5165\u306b\u81f3\u308b\u307e\u3067\u306e\u30cf\u30fc\u30c9\u30eb\u304c\u4e0b\u304c\u308a\u3084\u3059\u304f\u306a\u308b<\/strong>\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3001<strong>\u55b6\u696d\u3068\u4e00\u8a00\u3082\u4f1a\u8a71\u305b\u305a\u306b\u8a66\u4e57\u3067\u304d\u308b\u4ed5\u7d44\u307f<\/strong>\u3082\u51fa\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u8a66\u4e57\u306e\u4e88\u7d04\u306b\u95a2\u3057\u3066\u3082\u5909\u5316\u304c\u8d77\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3>\u3010\u5909\u53163\u3011\u30b9\u30d4\u30fc\u30c9\u611f\u306e\u3042\u308b\u67fb\u5b9a\u3084\u898b\u7a4d\u3082\u308a\u306e\u5b9f\u73fe<\/h3>\n<p>\u5909\u5316\u306e3\u3064\u76ee\u306f\u3001\u4e0b\u53d6\u308a\u8eca\u306e\u5c04\u7a0b\u3084\u898b\u7a4d\u3082\u308a\u3092\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u5b9f\u73fe\u3067\u304d\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u81ea\u52d5\u8eca\u306e\u8cb7\u3044\u63db\u3048\u3092\u8003\u3048\u305f\u3068\u304d\u3001\u300c\u4e0b\u53d6\u308a\u3057\u3066\u3082\u3089\u3046\u8eca\u306f\u3044\u304f\u3089\u306b\u306a\u308b\u306e\u304b\u300d\u3068\u8003\u3048\u308b\u9867\u5ba2\u306f\u591a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u4e0b\u53d6\u308a\u306e\u67fb\u5b9a\u4fa1\u683c\u306b\u3088\u3063\u3066\u8cfc\u5165\u3059\u308b\u81ea\u52d5\u8eca\u3092\u6c7a\u3081\u308b\u30b1\u30fc\u30b9\u3082\u8003\u3048\u3089\u308c\u308b\u306e\u3067\u3001\u4e0b\u53d6\u308a\u306e\u67fb\u5b9a\u3068\u898b\u7a4d\u3082\u308a\u306f\u3001\u8a66\u4e57\u8eca\u306e\u904b\u8ee2\u5f8c\u306e\u8208\u5473\u95a2\u5fc3\u304c\u9ad8\u3044\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u63d0\u6848\u3057\u305f\u3044\u3082\u306e\u3067\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306a\u30cb\u30fc\u30ba\u306b\u5fdc\u3048\u308b\u305f\u3081\u306b\u3001\u67fb\u5b9a\u3084\u898b\u7a4d\u308a\u3092\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u884c\u3046\u4ed5\u7d44\u307f\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u4e0b\u53d6\u308a\u8eca\u306e\u8eca\u7a2e\u3084\u30b0\u30ec\u30fc\u30c9\u3001\u5e74\u5f0f\u3001\u8d70\u884c\u8ddd\u96e2\u3092\u8a66\u4e57\u8eca\u306e\u4e88\u7d04\u6642\u306b\u4e00\u7dd2\u306b\u5165\u529b\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u3067\u3001\u67fb\u5b9a\u6642\u9593\u3092\u77ed\u304f\u3057\u3066\u8a66\u4e57\u4e2d\u306b\u67fb\u5b9a\u3092\u7d42\u308f\u3089\u305b\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><strong>\u8a66\u4e57\u5f8c\u306b\u8cfc\u5165\u306e\u6c7a\u5fc3\u3092\u3064\u3051\u3084\u3059\u304f\u306a\u308a\u3001\u58f2\u4e0a\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308b<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>\u3010\u5909\u53164\u3011\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u3082\u9867\u5ba2\u60c5\u5831\u3092\u628a\u63e1\u3057\u305f\u624b\u539a\u3044\u5bfe\u5fdc\u3092\u5b9f\u73fe<\/h3>\n<p>\u81ea\u52d5\u8eca\u3092\u8ca9\u58f2\u3057\u305f\u3042\u3068\u306e\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u306b\u3082\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u3092\u542b\u3081\u305f\u5909\u5316\u304c\u8d77\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070<strong>\u300c\u30ab\u30a4\u30af\u30e9\u300d\u306e\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3057\u3001\u624b\u539a\u3044\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u3092\u5b9f\u73fe\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u306b\u3064\u306a\u3052\u3066\u3044\u308b\u4f01\u696d<\/strong>\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30ab\u30fc\u30ba\u84b2\u90e1\u306f\u30012020\u5e74\u306bCS\u512a\u79c0\u62e0\u70b9\u8cde\u3092\u53d7\u8cde\u3059\u308b\u306a\u3069\u3001\u304a\u5ba2\u69d8\u3078\u306e\u624b\u539a\u3044\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u3068\u793e\u54e1\u306e\u50cd\u304d\u3084\u3059\u3055\u3082\u5b9f\u73fe\u3057\u3066\u3044\u308b\u4f01\u696d\u3067\u3059\u3002<\/p>\n<p>\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30ab\u30fc\u30ba\u84b2\u90e1\u3067\u306f\u30ab\u30a4\u30af\u30e9\u3092\u5c0e\u5165\u3057\u3001\u9867\u5ba2\u60c5\u5831\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u6a5f\u80fd\u3084\u30e1\u30e2\u6a5f\u80fd\u3092\u4f7f\u3046\u3053\u3068\u3067\u3001\u9867\u5ba2\u60c5\u58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class=\"well2\">\n<ul>\n<li>\u5e97\u8217\u306b\u8a2a\u308c\u308b\u524d\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u3067\u81ea\u52d5\u8eca\u306e\u898b\u5b9a\u3081\u304c\u53ef\u80fd<\/li>\n<li>\u8a66\u4e57\u306e\u4e88\u7d04\u3082\u30aa\u30f3\u30e9\u30a4\u30f3\u306724\u6642\u9593\u53ef\u80fd<\/li>\n<li>\u30b9\u30d4\u30fc\u30c9\u611f\u306e\u3042\u308b\u67fb\u5b9a\u3084\u898b\u7a4d\u3082\u308a\u306e\u5b9f\u73fe<\/li>\n<li>\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u3082\u9867\u5ba2\u60c5\u5831\u3092\u628a\u63e1\u3057\u305f\u624b\u539a\u3044\u5bfe\u5fdc\u3092\u5b9f\u73fe<\/li>\n<\/ul>\n<\/div>\n<p>\u81ea\u52d5\u8eca\u8ca9\u58f2\u696d\u754c\u306f\u3053\u306e\u3088\u3046\u306a\u5909\u5316\u306b\u3069\u3046\u5bfe\u5fdc\u3057\u3066\u3044\u304f\u3079\u304d\u304b\u3001\u6b21\u306e\u9805\u3067\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h2>\u81ea\u52d5\u8eca\u8ca9\u58f2\u306e\u9867\u5ba2\u4f53\u9a13\u306e\u5909\u5316\u306b\u5408\u308f\u305b\u3066\u3069\u3093\u306a\u6e96\u5099\u3092\u9032\u3081\u308b\u3079\u304d\u304b<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-6414\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_487925756-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_487925756-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_487925756-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_487925756-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_487925756.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u81ea\u52d5\u8eca\u8ca9\u58f2\u306f\u3001\u5909\u5316\u306b\u5408\u308f\u305b\u3066\u3069\u306e\u3088\u3046\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u304f\u3079\u304d\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3053\u3067\u306f\u3001\u4ee5\u4e0b2\u3064\u306b\u5206\u3051\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<div class=\"well2\">\n<ul>\n<li>\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u3067\u8cfc\u5165\u3092\u691c\u8a0e\u3059\u308b\u4ed5\u7d44\u307f\u306e\u69cb\u7bc9<\/li>\n<li>\u9867\u5ba2\u3092\u5f85\u305f\u305b\u306a\u3044\u304a\u3082\u3066\u306a\u3057\u63a5\u5ba2\u306e\u5b9f\u73fe<\/li>\n<\/ul>\n<\/div>\n<p>\u3072\u3068\u3064\u305a\u3064\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u3067\u8cfc\u5165\u3092\u691c\u8a0e\u3059\u308b\u4ed5\u7d44\u307f\u306e\u69cb\u7bc9<\/h3>\n<p>1\u3064\u76ee\u306f\u3001\u300c\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u3067\u8cfc\u5165\u3092\u691c\u8a0e\u3059\u308b\u4ed5\u7d44\u307f\u306e\u69cb\u7bc9\u300d\u3067\u3059\u3002<strong>\u5e97\u8217\u306b\u8a2a\u308c\u308b\u524d\u306b\u6b32\u3057\u3044\u8eca\u3092\u63a2\u3059\u4eba\u304c\u5897\u3048\u3066\u3044\u308b\u3053\u3068\u304b\u3089\u3001\u69cb\u7bc9\u306f\u5fc5\u9808<\/strong>\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u691c\u8a0e\u6bb5\u968e\u306b\u306f\u3001\u5927\u304d\u304f\u5206\u3051\u30663\u3064\u306e\u6bb5\u968e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u3010\u6bb5\u968e1\u3011\u8eca\u306b\u8208\u5473\u3092\u6301\u3063\u3066\u8abf\u3079\u308b<\/li>\n<li>\u3010\u6bb5\u968e2\u3011\u7279\u5b9a\u306e\u8eca\u306b\u95a2\u3057\u3066\u8abf\u3079\u308b<\/li>\n<li>\u3010\u6bb5\u968e3\u3011\u8cfc\u5165\u524d\u306b\u6c17\u306b\u306a\u308b\u3053\u3068\u3092\u8abf\u3079\u308b<\/li>\n<\/ul>\n<p>\u8eca\u306b\u8208\u5473\u3092\u6301\u3063\u3066\u81ea\u5206\u306b\u5408\u3063\u305f\u8eca\u3092\u63a2\u3057\u3066\u3044\u308b\u4eba\u306b\u306f\u3001<\/p>\n<ul>\n<li>\u30d0\u30fc\u30c1\u30e3\u30eb\u30b7\u30e7\u30fc\u30eb\u30fc\u30e0<\/li>\n<li>AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/li>\n<\/ul>\n<p>\u306e\u6d3b\u7528\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<p>\u30d0\u30fc\u30c1\u30e3\u30eb\u30b7\u30e7\u30fc\u30eb\u30fc\u30e0\u3067\u306f\u6b32\u3057\u3044\u8eca\u306b\u76ee\u661f\u3092\u3064\u3051\u3084\u3059\u3044\u3067\u3059\u3057\u3001AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u6d3b\u7528\u3059\u308c\u3070\u300c\u81ea\u5206\u306b\u5408\u3063\u305f\u8eca\u300d\u3092\u63d0\u6848\u3057\u3066\u3082\u3089\u3048\u308b\u4ed5\u7d44\u307f\u3092\u69cb\u7bc9\u3067\u304d\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u6b32\u3057\u3044\u8eca\u306b\u76ee\u661f\u3092\u3064\u3051\u305f\u5f8c\u306f\u3001\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u3092\u898b\u305f\u308a\u3001\u5b9f\u969b\u306b\u5e97\u8217\u306b\u96fb\u8a71\u3057\u305f\u308a\u3057\u3066\u8cea\u554f\u3055\u308c\u308b\u3053\u3068\u3082\u3042\u308b\u3067\u3057\u3087\u3046\u3002\u96fb\u8a71\u304b\u3089\u8a66\u4e57\u4e88\u7d04\u3084\u6765\u5e97\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u3082\u3042\u308b\u306e\u3067\u3001\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3082\u691c\u8a0e\u3057\u3066\u304a\u304d\u305f\u3044\u3068\u3053\u308d\u3067\u3059\u3002<\/p>\n<h3>\u9867\u5ba2\u3092\u5f85\u305f\u305b\u306a\u3044\u304a\u3082\u3066\u306a\u3057\u63a5\u5ba2\u306e\u5b9f\u73fe<\/h3>\n<p>\u300c\u9867\u5ba2\u3092\u5f85\u305f\u305b\u306a\u3044\u304a\u3082\u3066\u306a\u3057\u63a5\u5ba2\u306e\u5b9f\u73fe\u300d\u3082\u91cd\u8981\u3067\u3059\u3002\u8a66\u4e57\u5f8c\u306b\u5e97\u8217\u3067\u8cfc\u5165\u3092\u305b\u305a\u3001\u4e00\u5ea6\u6301\u3061\u5e30\u3063\u3066\u304b\u3089\u8cfc\u5165\u3092\u691c\u8a0e\u3059\u308b\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u3068\u304d\u3001\u96fb\u8a71\u306a\u3069\u3067\u554f\u3044\u5408\u308f\u305b\u304c\u6765\u3066\u3082\u3001\u306a\u304b\u306a\u304b\u672c\u984c\u306b\u5165\u308c\u306a\u304b\u3063\u305f\u5834\u5408\u306f\u3069\u3046\u3067\u3057\u3087\u3046\u304b\u3002\u300c\u60c5\u5831\u306e\u5171\u6709\u304c\u884c\u304d\u5c4a\u3044\u3066\u3044\u306a\u3044\u4f1a\u793e\u300d\u3068\u601d\u308f\u308c\u3066\u3057\u307e\u3046\u3068\u3001\u9ad8\u984d\u306a\u8eca\u3092\u8cfc\u5165\u3059\u308b\u306e\u3092\u305f\u3081\u3089\u3046\u4eba\u3082\u51fa\u3066\u304f\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306a\u30de\u30a4\u30ca\u30b9\u3068\u306a\u308b\u5370\u8c61\u3092\u907f\u3051\u308b\u610f\u5473\u3067\u3082\u3001\u9867\u5ba2\u3092\u5f85\u305f\u305b\u306a\u3044\u63a5\u5ba2\u306e\u5b9f\u73fe\u304c\u91cd\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u96fb\u8a71\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u3001\u8a66\u4e57\u3001\u5e97\u8217\u3078\u306e\u6765\u5e97\u306a\u3069\u3001\u4e00\u5ea6\u3067\u3082\u63a5\u70b9\u3092\u6301\u3063\u305f\u9867\u5ba2\u60c5\u5831\u306f\u9069\u5207\u306b\u7ba1\u7406\u3057\u3001\u3044\u3064\u554f\u3044\u5408\u308f\u305b\u304c\u3042\u3063\u3066\u3082\u793e\u5185\u3067\u60c5\u5831\u5171\u6709\u3067\u304d\u308b\u3088\u3046\u300c\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u300d\u3092\u5c0e\u5165\u3057\u3066\u304a\u304f\u3068\u826f\u3044<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u3068\u306f\u3044\u3048\u3001\u5177\u4f53\u7684\u306b\u5c0e\u5165\u5f8c\u306b\u6210\u679c\u306b\u3064\u306a\u304c\u308b\u30a4\u30e1\u30fc\u30b8\u304c\u6e67\u304b\u306a\u3044\u65b9\u3082\u3044\u308b\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u7d9a\u3044\u3066\u81ea\u52d5\u8eca\u8ca9\u58f2\u3067\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u306b\u6210\u529f\u3057\u305f\u4e8b\u4f8b\u3092\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h2>\u81ea\u52d5\u8eca\u8ca9\u58f2\u3067\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u306b\u6210\u529f\u3057\u305f\u4e8b\u4f8b3\u3064<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-6415\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_492937402-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_492937402-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_492937402-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_492937402-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_492937402.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u4eca\u56de\u7d39\u4ecb\u3059\u308b\u81ea\u52d5\u8eca\u8ca9\u58f2\u3067\u306e\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u306b\u6210\u529f\u3057\u305f\u4e8b\u4f8b\u306f\u3001\u6b21\u306e3\u3064\u3067\u3059\u3002<\/p>\n<div class=\"well2\">\n<ul>\n<li>\u60c5\u5831\u9023\u7d61\u306e\u30df\u30b9\u304c\u6fc0\u6e1b\u3057\u304a\u3082\u3066\u306a\u3057\u306e\u8cea\u304c\u5411\u4e0a\u3057\u305f\uff5c\u795e\u6238\u30c8\u30e8\u30da\u30c3\u30c8\u682a\u5f0f\u4f1a\u793e<\/li>\n<li>SMS\u306e\u6d3b\u7528\u3067\u304a\u5ba2\u69d8\u3068\u306e\u7d46\u3092\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u305f\uff5c\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30ab\u30fc\u30ba\u524d\u6a4b<\/li>\n<li>\u4fdd\u7559\u6642\u9593\u3092\u77ed\u7e2e\u3057\u3066\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u3063\u305f\uff5c\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30af\u30ea\u30aa\u5171\u7acb<\/li>\n<\/ul>\n<\/div>\n<p>\u9806\u756a\u306b\u3054\u7d39\u4ecb\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<h3>\u3010\u4e8b\u4f8b1\u3011\u60c5\u5831\u9023\u7d61\u306e\u30df\u30b9\u304c\u6fc0\u6e1b\u3057\u304a\u3082\u3066\u306a\u3057\u306e\u8cea\u304c\u5411\u4e0a\u3057\u305f\uff5c\u795e\u6238\u30c8\u30e8\u30da\u30c3\u30c8\u682a\u5f0f\u4f1a\u793e<\/h3>\n<p>\u795e\u6238\u30c8\u30e8\u30da\u30c3\u30c8\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u8fd1\u757f\u5730\u533aNo.1\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u8a87\u308b\u4f01\u696d\u3067\u3059\u3002<\/p>\n<p>\u540c\u793e\u306b\u306f\u30011\u65e5\u306b100\u4ef6\u307b\u3069\u306e\u96fb\u8a71\u304c\u304b\u304b\u3063\u3066\u304d\u3066\u3001\u305d\u306e\u307b\u3068\u3093\u3069\u304c\u304a\u5ba2\u69d8\u304b\u3089\u306e\u5165\u5eab\u4e88\u7d04\u3084\u554f\u3044\u5408\u308f\u305b\u304c\u307b\u3068\u3093\u3069\u3060\u305d\u3046\u3067\u3059\u3002<\/p>\n<p>2\u301c3\u540d\u306e\u30b9\u30bf\u30c3\u30d5\u3067\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u591a\u3044\u305d\u3046\u3067\u3059\u304c\u3001<strong>\u300c\u30ab\u30a4\u30af\u30e9\u300d\u306e\u5c0e\u5165\u3057\u3066\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u60c5\u5831\u3092\u53d6\u308a\u9055\u3048\u308b\u30df\u30b9\u304c\u306a\u304f\u306a\u308a<\/strong>\u307e\u3057\u305f\u3002<\/p>\n<p>\u30ab\u30a4\u30af\u30e9\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u6a5f\u80fd\u306f\u3001\u7740\u4fe1\u3068\u540c\u6642\u306b\u8ab0\u304b\u3089\u306e\u96fb\u8a71\u304b\u308f\u304b\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u62c5\u5f53\u8005\u304c\u4e0d\u5728\u3067\u3082\u78ba\u5b9f\u306b\u300c\u3007\u3007\u69d8\u304b\u3089\u304a\u96fb\u8a71\u304c\u3042\u308a\u307e\u3057\u305f\u300d\u3068\u60c5\u5831\u5171\u6709\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30a4\u30af\u30e9\u3067\u96fb\u8a71\u3067\u306e\u805e\u304d\u9593\u9055\u3044\u3084\u805e\u304d\u76f4\u3057\u304c\u6e1b\u308a\u3001\u300c\u3007\u3007\u69d8\u300d\u3068\u540d\u524d\u3092\u547c\u3076\u3053\u3068\u3067\u304a\u5ba2\u69d8\u304b\u3089\u306e\u597d\u610f\u7684\u306a\u53cd\u5fdc\u304c\u3044\u305f\u3060\u3051\u308b\u305d\u3046\u3067\u3059\u3002<\/p>\n<p>\u53c2\u8003\uff1a<a href=\"https:\/\/kaiwa.cloud\/case\/057\/?utm_source=media_article\">\u795e\u6238\u30c8\u30e8\u30da\u30c3\u30c8\u682a\u5f0f\u4f1a\u793e\u3055\u307e\u306e\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/a><\/p>\n<h3>\u3010\u4e8b\u4f8b2\u3011SMS\u306e\u6d3b\u7528\u3067\u304a\u5ba2\u69d8\u3068\u306e\u7d46\u3092\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u305f\uff5c\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30ab\u30fc\u30ba\u524d\u6a4b<\/h3>\n<p>\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30ab\u30fc\u30ba\u524d\u6a4b\u306f\u3001\u55b6\u696d\u30b9\u30bf\u30c3\u30d54\u540d\u3001\u30b5\u30fc\u30d3\u30b9\u30b9\u30bf\u30c3\u30d54\u540d\u3001\u4e8b\u52d9\u30b9\u30bf\u30c3\u30d51\u540d\u306e\u4f1a\u793e\u3067\u3059\u304c\u3001\u30d9\u30c6\u30e9\u30f3\u55b6\u696d\u30b9\u30bf\u30c3\u30d5\u3068\u3082\u306a\u308c\u3070500\u540d\u4ee5\u4e0a\u306e\u9867\u5ba2\u3092\u62b1\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>500\u540d\u306e\u9867\u5ba2\u4e00\u4eba\u4e00\u4eba\u3078\u306e\u30d5\u30a9\u30ed\u30fc\u306f\u5927\u5909\u306a\u4f5c\u696d\u3067\u3059\u304c\u3001<strong>\u300c\u30ab\u30a4\u30af\u30e9\u300d\u306e\u5c0e\u5165\u3067SMS\u6a5f\u80fd\u3092\u4f7f\u3063\u3066\u7269\u7406\u7684\u306b\u3082\u7cbe\u795e\u7684\u306b\u3082\u696d\u52d9\u304c\u52b9\u7387\u5316<\/strong>\u3055\u308c\u305f\u305d\u3046\u3067\u3059\u3002<\/p>\n<p>\u96fb\u8a71\u304c\u3064\u306a\u304c\u3089\u306a\u3044\u5834\u5408SMS\u3092\u9001\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3001\u96fb\u8a71\u3067\u8a71\u305b\u306a\u304f\u3066\u3082\u8981\u4ef6\u3092\u4f1d\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u4f55\u5ea6\u3082\u96fb\u8a71\u3092\u304b\u3051\u308b\u3053\u3068\u304c\u683c\u6bb5\u306b\u6e1b\u3063\u3066\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u8ca0\u62c5\u3082\u7740\u4fe1\u3059\u308b\u5074\u306e\u304a\u5ba2\u69d8\u306e\u7cbe\u795e\u7684\u8ca0\u62c5\u3082\u8efd\u6e1b\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>\u96fb\u8a71\u3067\u4f1d\u3048\u308b\u306e\u306f\u306a\u304b\u306a\u304b\u619a\u308c\u308b\u30a4\u30d9\u30f3\u30c8\u306e\u547c\u3073\u8fbc\u307f\u3067\u3082\u3001SMS\u3067\u306e\u304a\u77e5\u3089\u305b\u306a\u3089\u6765\u5e97\u3057\u3066\u304f\u308c\u308b\u3053\u3068\u304c\u591a\u304f\u306a\u3063\u3066\u3001\u7d50\u679c\u5546\u8ac7\u6570\u306e\u5897\u52a0\u306b\u3082\u3064\u306a\u304c\u3063\u3066\u3044\u308b\u305d\u3046\u3067\u3059\u3002<\/p>\n<p>\u53c2\u8003\uff1a<a href=\"https:\/\/kaiwa.cloud\/case\/049\/?utm_source=media_article\">\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30ab\u30fc\u30ba\u524d\u6a4b\u3055\u307e\u306e\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/a><\/p>\n<h3>\u3010\u4e8b\u4f8b3\u3011\u4fdd\u7559\u6642\u9593\u3092\u77ed\u7e2e\u3057\u3066\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u3063\u305f\uff5c\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30af\u30ea\u30aa\u5171\u7acb<\/h3>\n<p>\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30af\u30ea\u30aa\u5171\u7acb\u306f\u3001\u5168\u56fd\u306eHonda\u30c7\u30a3\u30fc\u30e9\u30fc\u306e\u4e2d\u3067\u4e0a\u4f4d\u306e\u5b9f\u7e3e\u3092\u8a87\u308b\u4f01\u696d\u3067\u3001\u300c\u30ab\u30a4\u30af\u30e9\u300d\u306e\u5c0e\u5165\u306b\u3088\u3063\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u6210\u529f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4ee5\u524d\u306f2\u4e07\u4ef6\u306e\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306e\u4e2d\u304b\u3089\u96fb\u8a71\u3092\u304b\u3051\u3066\u304d\u305f\u304a\u5ba2\u69d8\u306e\u60c5\u5831\u3092\u8abf\u3079\u308b\u305f\u3081\u306b\u3001\u30d5\u30eb\u30cd\u30fc\u30e0\u3092\u304a\u805e\u304d\u3057\u305f\u308a\u96fb\u8a71\u756a\u53f7\u3067\u691c\u7d22\u3057\u305f\u308a\u3057\u3066\u4fdd\u7559\u3067\u9577\u304f\u304a\u5f85\u305f\u305b\u3059\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u3057\u304b\u3057\u300c\u30ab\u30a4\u30af\u30e9\u300d\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u7740\u4fe1\u3068\u540c\u6642\u306b\u9867\u5ba2\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u308b\u306e\u3067\u3001<strong>\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3092\u691c\u7d22\u305b\u305a\u3068\u3082\u300c\u9db4\u898b\u5317\u5e97\u3067\u3054\u767b\u9332\u3055\u308c\u3066\u3044\u308b\u3007\u3007\u69d8\u3067\u3059\u306d\u3002\u300d\u3068\u5373\u5ea7\u306b\u5bfe\u5fdc<\/strong>\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u7b2c\u4e00\u58f0\u3067\u300c\u3007\u3007\u69d8\u3001\u3044\u3064\u3082\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u300d\u3068\u767a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u306b\u559c\u3093\u3067\u3044\u305f\u3060\u3051\u3066\u3001\u7121\u99c4\u306a\u3084\u308a\u53d6\u308a\u304c\u6e1b\u3063\u305f\u3060\u3051\u3067\u306a\u304f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u8cea\u3082\u5411\u4e0a\u3057\u305f\u305d\u3046\u3067\u3059\u3002<\/p>\n<p>\u53c2\u8003\uff1a<a href=\"https:\/\/kaiwa.cloud\/case\/017\/?utm_source=media_article\">\u682a\u5f0f\u4f1a\u793e\u30db\u30f3\u30c0\u30af\u30ea\u30aa\u5171\u7acb\u3055\u307e\u306e\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/a><\/p>\n<p>\u3067\u306f\u3001\u3053\u308c\u304b\u3089\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u306f\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u306e\u305f\u3081\u306b\u3069\u306e\u3088\u3046\u306b\u9032\u3081\u308c\u3070\u3088\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u6b21\u306e\u9805\u3067\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h2>\u9867\u5ba2\u4f53\u9a13\u306e\u809d\u3068\u306a\u308b\u30c7\u30b8\u30bf\u30eb\u5316\u306f\u3069\u306e\u3088\u3046\u306b\u9032\u3081\u308b\u3079\u304d?<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-6416\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_518535177-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_518535177-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_518535177-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_518535177-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/07\/AdobeStock_518535177.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u300c<a href=\"https:\/\/www.pwc.com\/jp\/ja\/knowledge\/thoughtleadership\/2019\/assets\/pdf\/consumer-insights-survey.pdf\" target=\"_blank\" 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