{"id":5990,"date":"2022-06-28T18:41:29","date_gmt":"2022-06-28T09:41:29","guid":{"rendered":"https:\/\/kaiwa.cloud\/media\/?p=5990"},"modified":"2025-03-06T21:04:58","modified_gmt":"2025-03-06T12:04:58","slug":"ma_customer_management","status":"publish","type":"post","link":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/ma_customer_management\/","title":{"rendered":"CRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u3068MA\u3001SFA\u306e\u9055\u3044\u3068\u306f\uff1f\u7279\u5fb4\u3084\u9078\u3073\u65b9\u3001\u5fc5\u8981\u6027\u3092\u89e3\u8aac"},"content":{"rendered":"<p>\u9867\u5ba2\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3059\u308b\u70b9\u3067\u3001\u975e\u5e38\u306b\u4f3c\u3066\u3044\u308bMA\u3068CRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u3002<\/p>\n<p>\u300cCRM\u3068MA\u306f\u306e\u9055\u3044\u304c\u308f\u304b\u3089\u306a\u3044\u300d<br \/>\n\u300cMA\u306f\u30e1\u30fc\u30eb\u914d\u4fe1\u4ee5\u5916\u306b\u4f55\u304c\u3067\u304d\u308b\u306e\uff1f\u300d<br \/>\n\u300cMA\u3092\u5c0e\u5165\u3057\u305f\u3089CRM\u306e\u5c0e\u5165\u3082\u5fc5\u8981\uff1f\u300d<\/p>\n<p>\u3053\u306e\u3088\u3046\u306a\u7591\u554f\u3092\u6301\u3063\u3066\u3044\u308b\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>MA\u3084CRM\u306f\u696d\u52d9\u52b9\u7387\u5316\u30fb\u58f2\u4e0a\u30a2\u30c3\u30d7\u306a\u3069\u306b\u3064\u306a\u304c\u308b\u5f37\u529b\u306a\u6b66\u5668\u306b\u3082\u306a\u308a\u307e\u3059\u304c\u3001\u4f7f\u3044\u65b9\u3092\u9593\u9055\u3048\u3066\u3057\u307e\u3046\u3068\u5927\u304d\u306a\u52b9\u679c\u304c\u5f97\u3089\u308c\u306a\u3044\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u3001\u4f59\u8a08\u306b\u904b\u7528\u306e\u8ca0\u8377\u304c\u304b\u304b\u3063\u305f\u308a\u3001\u5c0e\u5165\u5f8c\u306b\u4f7f\u308f\u308c\u306a\u304f\u306a\u3063\u3066\u3057\u307e\u3063\u305f\u308a\u3059\u308b\u53ef\u80fd\u6027\u3082\u30bc\u30ed\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u305d\u3053\u3067\u4eca\u56de\u306f\u3001<\/p>\n<ul>\n<li>CRM\u3068MA\u306e\u9055\u3044\u3084\u7279\u5fb4<\/li>\n<li>CRM\u3068MA\u306e\u5c0e\u5165\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u308b\u7406\u7531<\/li>\n<li>CRM\u3068MA\u3069\u3061\u3089\u3092\u9078\u3076\u3079\u304d\u304b<\/li>\n<\/ul>\n<p>\u306a\u3069\u3001<strong>\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u65b9\u5411\u3051\u306e\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u89e3\u8aac<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<p>\u3044\u3056\u5c0e\u5165\u3092\u3057\u3088\u3046\u3068\u601d\u3063\u305f\u3068\u304d\u306b\u8ff7\u308f\u306a\u3044\u3088\u3046\u3001\u8a18\u4e8b\u5f8c\u534a\u3067\u306f\u30b7\u30b9\u30c6\u30e0\u306e\u9078\u3073\u65b9\u3082\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002\u696d\u52d9\u52b9\u7387\u5316\u3084\u751f\u7523\u6027\u3092\u4e0a\u3052\u305f\u3044\u65b9\u306f\u3001\u305c\u3072\u6700\u5f8c\u307e\u3067\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u306a\u304a\u3001\u96fb\u8a71\u3067\u306e\u55b6\u696d\u3084\u9867\u5ba2\u5bfe\u5fdc\u304c\u591a\u3044\u5834\u5408\u306f\u3001\u901a\u8a71\u6a5f\u80fd\u3068\u9867\u5ba2\u7ba1\u7406\u6a5f\u80fd\u304c\u4e00\u4f53\u5316\u3057\u305f\u30ab\u30a4\u30af\u30e9\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u30b9\u30de\u30db\u3067\u3082\u300c\u9867\u5ba2\u60c5\u5831\u300d\u300c\u5bfe\u5fdc\u5c65\u6b74\u300d\u3092\u78ba\u8a8d\u3057\u306a\u304c\u3089\u5bfe\u5fdc\u3067\u304d\u308b\u306e\u3067\u3001\u5916\u51fa\u304c\u591a\u3044\u55b6\u696d\u62c5\u5f53\u8005\u306e\u5fc3\u5f37\u3044\u5473\u65b9\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<div class=\"is-style-btn_normal red_\">\r\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\uff3c\u5229\u7528\u793e\u65703,100\u793e\u4ee5\u4e0a\uff01\uff0f<br \/><\/span><span style=\"font-weight: 400;\"><a class=\"q_button  sz_l bt_blue\" title=\"\u30ab\u30a4\u30af\u30e9\u306e\u8a73\u7d30\u3092\u898b\u308b\" href=\"https:\/\/kaiwa.cloud\/?utm_source=media&amp;utm_medium=article_btn&amp;utm_campaign=&amp;utm_content=toTOP\" target=\"_blank\" rel=\"noopener\">\u30ab\u30a4\u30af\u30e9\u306e\u8a73\u7d30\u3092\u898b\u308b<\/a><br \/><\/span><span style=\"font-weight: 400;\">\u25b2\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u8cc7\u6599\u3042\u308a<\/span><\/p>\r\n<\/div>\n<h2>CRM\uff08\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff09\u3068MA\uff08\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u306e\u9055\u3044\u3068\u306f\uff1f<\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6050\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_277655984-1024x608.jpeg\" alt=\"\" width=\"1200\" height=\"713\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_277655984-1024x608.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_277655984-300x178.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_277655984-768x456.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_277655984-1536x912.jpeg 1536w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_277655984-2048x1216.jpeg 2048w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>CRM\u3068MA\u306e\u4e00\u756a\u5927\u304d\u306a\u9055\u3044\u306f\u3001<strong>\u300c\u53d7\u6ce8\u524d\u5f8c\u3069\u3061\u3089\u306e\u9867\u5ba2\u306b\u50cd\u304d\u304b\u3051\u308b\u30b7\u30b9\u30c6\u30e0\u304b\u300d<\/strong>\u3067\u3059\u3002<\/p>\n<p>CRM\u306f\u53d7\u6ce8\u5f8c\u306e\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u69cb\u7bc9\u306e\u305f\u3081\u306b\u5229\u7528\u3057\u307e\u3059\u304c\u3001MA\u306f\u9867\u5ba2\u304c\u53d7\u6ce8\u306b\u81f3\u308b\u305f\u3081\u306e\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\uff08\u898b\u8fbc\u307f\u5ba2\u306e\u80b2\u6210\uff09\u3092\u81ea\u52d5\u5316\u3059\u308b\u305f\u3081\u306b\u5229\u7528\u3057\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u8a00\u3046\u3068\u3001\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3092\u3057\u305f\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3001\u95a2\u9023\u5ea6\u306e\u9ad8\u3044\u30e1\u30fc\u30eb\u3092\u81ea\u52d5\u3067\u9001\u308b\u306a\u3069\u3067\u3059\u3002<\/p>\n<p>\u30e1\u30fc\u30eb\u914d\u4fe1\u6a5f\u80fd\u306a\u3069\u4f3c\u3066\u3044\u308b\u70b9\u306f\u3042\u308a\u307e\u3059\u304c\u3001\u5c0e\u5165\u306e\u76ee\u7684\u306f\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u3053\u304b\u3089\u306f\u3001\u5404\u696d\u52d9\u652f\u63f4\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u76ee\u7684\u304b\u3089\u305d\u308c\u305e\u308c\u306e\u9055\u3044\u3092\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u3010\u524d\u63d0\u3011\u76ee\u7684\u306b\u3088\u3063\u3066\u304a\u3059\u3059\u3081\u306e\u30c4\u30fc\u30eb\u304c\u7570\u306a\u308b<\/h3>\n<p>\u4e00\u822c\u7684\u306a\u696d\u52d9\u652f\u63f4\u30c4\u30fc\u30eb\u306b\u306f\u3001CRM\u3001MA\u306e\u4ed6\u306bSFA\u3082\u3042\u308a\u307e\u3059\u3002SFA\u3082MA\u3068\u540c\u3058\u304f\u53d7\u6ce8\u307e\u3067\u306e\u6d3b\u52d5\u3092\u652f\u63f4\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/p>\n<p>CRM\u3001MA\u3001SFA\u306e\u4f7f\u7528\u76ee\u7684\u306f\u3001\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u5f37\u5316\uff1aCRM<\/li>\n<li>\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u80b2\u6210\uff1aMA<\/li>\n<li>\u5546\u8ac7\u306e\u52b9\u7387\u5316\uff1aSFA<\/li>\n<\/ul>\n<p>CRM\u306f\u3001\u53d7\u6ce8\u5f8c\u306b\u3082\u7d99\u7d9a\u7684\u306a\u58f2\u308a\u4e0a\u3052\u304c\u767a\u751f\u3059\u308b\u3088\u3046\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306b\u4f7f\u308f\u308c\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u4e00\u65b9MA\u306f\u3001\u30ea\u30fc\u30c9\u3092\u7372\u5f97\u3057\u3066\u3044\u308b\u898b\u8fbc\u307f\u9867\u5ba2\u3092\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u3057\u53d7\u6ce8\u306b\u3064\u306a\u3052\u308b\u76ee\u7684\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305fSFA\u306f\u3001\u5546\u8ac7\u306e\u5c65\u6b74\u3084\u65e5\u5831\u5165\u529b\u306a\u3069\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u3053\u306e\u3088\u3046\u306b\u3001<strong>CRM\u3001MA\u3001SFA\u306b\u306f\u305d\u308c\u305e\u308c\u660e\u78ba\u306a\u76ee\u7684\u306e\u9055\u3044<\/strong>\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u3053\u304b\u3089\u306f\u5177\u4f53\u4f8b\u3082\u4ea4\u3048\u306a\u304c\u3089\u3001\u3088\u308a\u8a73\u3057\u304fCRM\u3001MA\u3001SFA\u306e\u7279\u5fb4\u3092\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>CRM\uff08\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff09\u306e\u7279\u5fb4<\/h3>\n<p>CRM\u3068\u306f\u3001Customer Relationship Management\u306e\u7565\u3067\u3001<strong>\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u5316\u3059\u308b\u30b7\u30b9\u30c6\u30e0<\/strong>\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>\u4e3b\u306a\u6a5f\u80fd\u306f\u4ee5\u4e0b\u306e5\u3064\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u9867\u5ba2\u306e\u540d\u524d\u3084\u4f4f\u6240\u306a\u3069\u57fa\u672c\u7684\u306a\u60c5\u5831\u7ba1\u7406<\/li>\n<li>\u53d7\u6ce8\u3084\u554f\u3044\u5408\u308f\u305b\u306a\u3069\u306e\u5c65\u6b74\u7ba1\u7406<\/li>\n<li>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u30cb\u30fc\u30ba\u8abf\u67fb<\/li>\n<li>\u30e1\u30fc\u30eb\u30de\u30ac\u30b8\u30f3\u914d\u4fe1<\/li>\n<li>\u9867\u5ba2\u306e\u884c\u52d5\u30c7\u30fc\u30bf\u5206\u6790<\/li>\n<\/ul>\n<p>\u305f\u3068\u3048\u3070\u3001CRM\u306b\u96c6\u7d04\u3055\u308c\u3066\u3044\u308b\u5bfe\u5fdc\u5c65\u6b74\u3092\u307f\u308c\u3070\u3001\u7d4c\u7def\u3092\u77e5\u3089\u306a\u3044\u65b9\u3067\u3082\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u304c\u628a\u63e1\u3067\u304d\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3067\u30b9\u30e0\u30fc\u30ba\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u3002\u9867\u5ba2\u3092\u5f85\u305f\u305b\u306a\u3044\u30b9\u30e0\u30fc\u30ba\u306a\u5bfe\u5fdc\u306f\u559c\u3070\u308c\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u3068\u3063\u3066\u53d7\u6ce8\u5f8c\u306e\u6e80\u8db3\u5ea6\u3092\u8abf\u67fb\u3057\u305f\u308a\u3001\u8a73\u7d30\u306a\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u5143\u306b\u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u63d0\u6848\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3082\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u5f37\u5316\u306b\u306f\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u53d7\u6ce8\u5f8c\u3082\u9867\u5ba2\u3068\u826f\u597d\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u5f37\u5316\u3059\u308b\u3053\u3068\u306f\u3001\u7d99\u7d9a\u7684\u306a\u58f2\u308a\u4e0a\u3052\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<p>CRM\u9078\u5b9a\u6642\u306e\u30dd\u30a4\u30f3\u30c8\u3084CRM\u306e\u6bd4\u8f03\u3092\u77e5\u308a\u305f\u3044\u65b9\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3082\u305c\u3072\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>[clink url=&#8221;https:\/\/kaiwa.cloud\/media\/customer\/crm-comparison\/?utm_source=media_article&#8221;]<\/p>\n<h3>MA\uff08\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u306e\u7279\u5fb4<\/h3>\n<p>MA\u306fMarketing Automation\u306e\u7565\u3067\u3001<strong>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u8005\u304c\u65e5\u3005\u884c\u3063\u3066\u3044\u308b\u696d\u52d9\u3092\u81ea\u52d5\u5316\u3067\u304d\u308b\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002\u30ea\u30fc\u30c9\u3092\u7372\u5f97\u3057\u305f\u9867\u5ba2\u306b\u5bfe\u3057\u3001\u52b9\u7387\u7684\u306b\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u3092\u884c\u3044\u53d7\u6ce8\u307e\u3067\u5c0e\u304d\u307e\u3059\u3002<\/p>\n<p>MA\u306b\u3082\u3044\u308d\u3044\u308d\u3042\u308a\u307e\u3059\u304c\u3001\u4e3b\u8981\u306a\u6a5f\u80fd\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u30e1\u30fc\u30eb\u9001\u4fe1\u6a5f\u80fd<\/li>\n<li>Web\u30b5\u30a4\u30c8\u69cb\u7bc9<\/li>\n<li>\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u6a5f\u80fd<\/li>\n<li>\u30b7\u30ca\u30ea\u30aa\u4f5c\u6210\u6a5f\u80fd<\/li>\n<\/ul>\n<p>MA\u306e\u6a5f\u80fd\u306e\u306a\u304b\u3067\u3082\u7279\u306b\u91cd\u8981\u306a\u306e\u306f\u3001\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u6a5f\u80fd\u3068\u30b7\u30ca\u30ea\u30aa\u4f5c\u6210\u6a5f\u80fd\u3067\u3059\u3002<\/p>\n<p>\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u6a5f\u80fd\u306f\u3001\u300c\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u884c\u52d5\u300d\u304b\u3089\u95a2\u5fc3\u306e\u9ad8\u3055\u3092\u6570\u5024\u5316\u3057\u3066\u30e9\u30f3\u30af\u4ed8\u3051\u3092\u3059\u308b\u6a5f\u80fd\u3067\u3059\u3002<\/p>\n<div id=\"attachment_6037\" style=\"width: 827px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-6037\" decoding=\"async\" class=\"size-full wp-image-6037\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image3-1.png\" alt=\"\" width=\"817\" height=\"412\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image3-1.png 817w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image3-1-300x151.png 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image3-1-768x387.png 768w\" sizes=\"(max-width: 817px) 100vw, 817px\" \/><p id=\"caption-attachment-6037\" class=\"wp-caption-text\">\u25b2\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u306e\u4f8b<\/p><\/div>\n<p>\u305d\u3057\u3066\u3001<strong>\u30e9\u30f3\u30af\u306e\u9ad8\u3044\u9867\u5ba2\u3092\u751f\u307f\u51fa\u3059\u305f\u3081\u306b\u6d3b\u7528\u3059\u308b\u306e\u304c\u30b7\u30ca\u30ea\u30aa\u4f5c\u6210\u6a5f\u80fd<\/strong>\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u884c\u52d5\u3068\u5b9f\u65bd\u3059\u308b\u65bd\u7b56\u3092\u7d10\u3065\u3051\u3066\u30b7\u30ca\u30ea\u30aa\u3092\u4f5c\u6210\u3057\u3001\u81ea\u52d5\u5316\u3057\u3066\u52b9\u7387\u7684\u306b\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u3092\u5b9f\u65bd\u3057\u307e\u3059\u3002<\/p>\n<div id=\"attachment_6038\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-6038\" decoding=\"async\" class=\"size-large wp-image-6038\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image4-1024x630.png\" alt=\"\" width=\"1024\" height=\"630\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image4-1024x630.png 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image4-300x185.png 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image4-768x473.png 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image4-360x220.png 360w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image4.png 1378w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><p id=\"caption-attachment-6038\" class=\"wp-caption-text\">\u25b2\u30b7\u30ca\u30ea\u30aa\u306e\u4f8b<\/p><\/div>\n<p>\u305f\u3068\u3048\u3070\u3001\u81ea\u793e\u30b5\u30a4\u30c8\u304b\u3089\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u3044\u305f\u3068\u3057\u307e\u3059\u3002\u3053\u306e\u3068\u304d\u30e1\u30fc\u30eb\u3067\u95a2\u9023\u8cc7\u6599\u3092\u9001\u3063\u305f\u5f8c\u3001\u30e1\u30fc\u30eb\u3092\u958b\u5c01\u3059\u308b\/\u3057\u306a\u3044\u306b\u3042\u308f\u305b\u3066\u3069\u3093\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u884c\u3046\u304b\u6574\u7406\u3057\u305f\u3082\u306e\u304c\u30b7\u30ca\u30ea\u30aa\u3067\u3059\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u5fdc\u3058\u3066\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u3059\u308b\u3053\u3068\u3067\u3001\u8208\u5473\u95a2\u5fc3\u5ea6\u3092\u6570\u5024\u5316\u3057\u3001\u5546\u8ac7\u306b\u9032\u3080\u3079\u304d\u9867\u5ba2\uff08\u30b9\u30b3\u30a2\u304c\u9ad8\u3044\u9867\u5ba2\uff09\u3092\u898b\u6975\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u53c2\u8003\uff1aSFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u306e\u7279\u5fb4<\/h3>\n<p>SFA\uff08Sales Force Automation\uff09\u306f<strong>\u5546\u8ac7\u304b\u3089\u53d7\u6ce8\u307e\u3067\u306e\u55b6\u696d\u6d3b\u52d5\u3092\u652f\u63f4\u3059\u308b\u30b7\u30b9\u30c6\u30e0<\/strong>\u3067\u3059\u3002<\/p>\n<p>SFA\u306e\u4e3b\u306a\u6a5f\u80fd\u306f\u3001\u4ee5\u4e0b\u306e7\u3064\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u9867\u5ba2\u60c5\u5831\u7ba1\u7406<\/li>\n<li>\u6848\u4ef6\u7ba1\u7406<\/li>\n<li>\u58f2\u4e0a\u4e88\u6e2c\u7ba1\u7406<\/li>\n<li>\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u7ba1\u7406<\/li>\n<li>\u884c\u52d5\u7ba1\u7406<\/li>\n<li>\u4e88\u5b9f\u7ba1\u7406<\/li>\n<li>\u30ec\u30dd\u30fc\u30c8\u7ba1\u7406<\/li>\n<\/ul>\n<p>\u9867\u5ba2\u3084\u55b6\u696d\u306b\u95a2\u3059\u308b\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u52b9\u7387\u7684\u306a\u55b6\u696d\u6d3b\u52d5\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u6210\u679c\u306b\u3064\u306a\u304c\u308a\u3084\u3059\u304f\u3001<strong>\u30c7\u30fc\u30bf\u5206\u6790\u306b\u3088\u308b\u696d\u52d9\u6539\u5584\u306b\u3082\u8ca2\u732e<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<p>\u3053\u3053\u304b\u3089\u306f\u3001CRM\u3068MA\u306b\u7126\u70b9\u3092\u5f53\u3066\u3066\u5c0e\u5165\u3059\u3079\u304d\u7406\u7531\u3084\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u3092\u8aac\u660e\u3057\u307e\u3059\u3002SFA\u306e\u8a73\u7d30\u3092\u77e5\u308a\u305f\u3044\u65b9\u306f\u3001\u305c\u3072\u4ee5\u4e0b\u3092\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>[clink url=&#8221;https:\/\/kaiwa.cloud\/media\/customer\/sfa-customer-management\/?utm_source=media_article&#8221;]<\/p>\n<h2>CRM\u3084MA\u306e\u5c0e\u5165\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u308b2\u3064\u306e\u7406\u7531<\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6051\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_282215443-1024x683.jpeg\" alt=\"\" width=\"1200\" height=\"801\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_282215443-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_282215443-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_282215443-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_282215443-1536x1025.jpeg 1536w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_282215443-2048x1366.jpeg 2048w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" 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url=&#8221;https:\/\/kaiwa.cloud\/media\/customer\/about_kokyaku_kanri\/?utm_source=media_article&#8221;]<\/p>\n<h3>\u3010\u7406\u75312\u3011\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306b\u3088\u308a\u58f2\u4e0a\u30a2\u30c3\u30d7\u3084\u696d\u52d9\u52b9\u7387\u5316\u304c\u671f\u5f85\u3067\u304d\u308b<\/h3>\n<p>CRM\u3084MA\u306e\u5c0e\u5165\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u308b\u3082\u3046\u4e00\u3064\u306e\u7406\u7531\u306f\u3001<strong>\u58f2\u308a\u4e0a\u3052\u30a2\u30c3\u30d7\u3084\u696d\u52d9\u306e\u52b9\u7387\u5316\u304c\u671f\u5f85\u3067\u304d\u308b<\/strong>\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>CRM\u3084MA\u3067\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u5316\u3057\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4e0b\u8a18\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u898b\u8fbc\u307f\u5ba2\u306b\u5408\u308f\u305b\u305f\u60c5\u5831\u63d0\u4f9b\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u81ea\u7136\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u3057\u3084\u3059\u304f\u306a\u308b<\/li>\n<li>\u62c5\u5f53\u8005\u304c\u5909\u66f4\u306b\u306a\u3063\u305f\u5834\u5408\u3082\u3001CRM\u306e\u30c7\u30fc\u30bf\u3092\u898b\u308c\u3070\u5f15\u304d\u7d99\u304e\u304c\u3057\u3084\u3059\u3044<\/li>\n<li>\u9867\u5ba2\u60c5\u5831\u3084\u5bfe\u5fdc\u5c65\u6b74\u3092\u4e00\u5143\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u60c5\u5831\u5171\u6709\u306b\u304b\u304b\u308b\u30b3\u30b9\u30c8\u3092\u77ed\u7e2e\u3067\u304d\u308b<\/li>\n<\/ul>\n<p>\u58f2\u4e0a\u30a2\u30c3\u30d7\u3084\u696d\u52d9\u52b9\u7387\u5316\u306a\u3069\u3092\u63a8\u9032\u3059\u308b\u4e0a\u3067\u3001CRM\u3084MA\u306f\u3068\u3066\u3082\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<h2>CRM\u3068MA\u306f\u3069\u3061\u3089\u3092\u5c0e\u5165\u3059\u3079\u304d\u304b<\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6052\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_38773168-1024x683.jpeg\" alt=\"\" width=\"1200\" height=\"800\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_38773168-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_38773168-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_38773168-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_38773168-1536x1024.jpeg 1536w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_38773168-2048x1365.jpeg 2048w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" 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wp-image-6053\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_101085572-1024x614.jpeg\" alt=\"\" width=\"1200\" height=\"720\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_101085572-1024x614.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_101085572-300x180.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_101085572-768x461.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_101085572-1536x922.jpeg 1536w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_101085572-2048x1229.jpeg 2048w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" 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class=\"wp-image-17984\"\/><\/figure>\n<\/div>\n<p>\u5148\u307b\u3069\u3054\u8aac\u660e\u3057\u305f3\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u5168\u3066\u6e80\u305f\u3057\u3066\u3044\u308b\u306e\u304c\u3001\u30ab\u30a4\u30af\u30e9\u3067\u3059\u3002\u30af\u30e9\u30a6\u30c9\u578b\u306e\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306a\u306e\u3067\u3001\u30b9\u30e0\u30fc\u30ba\u306b\u5c0e\u5165\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u30011\u62e0\u70b9\u3054\u3068\u306b\u8cbb\u7528\u304c\u8a08\u7b97\u3055\u308c\u308b\u305f\u3081\u3001<strong>\u5f93\u696d\u54e1\u6570\u304c\u591a\u304f\u3066\u3082\u6599\u91d1\u306f\u5909\u308f\u308a\u307e\u305b\u3093\u3002<\/strong>\u3080\u3057\u308d\u591a\u3044\u307b\u3069\u304a\u5f97\u306b\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u7740\u4fe1\u3068\u540c\u6642\u306b\u9867\u5ba2\u60c5\u5831\u3084\u5bfe\u5fdc\u5c65\u6b74\u304c\u8868\u793a\u3055\u308c\u308b\u306e\u3067\u3001\u96fb\u8a71\u5bfe\u5fdc\u306e\u8ca0\u62c5\u304c\u6e1b\u308a\u62c5\u5f53\u8005\u3067\u306f\u306a\u304f\u3066\u3082\u9069\u5207\u306a\u9867\u5ba2\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img 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