{"id":4594,"date":"2021-11-04T07:00:25","date_gmt":"2021-11-03T22:00:25","guid":{"rendered":"https:\/\/kaiwa.cloud\/media\/?p=4594"},"modified":"2025-03-06T21:56:18","modified_gmt":"2025-03-06T12:56:18","slug":"customer_experience","status":"publish","type":"post","link":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/","title":{"rendered":"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb"},"content":{"rendered":"<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\\\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e0a\u3052\u3001\u7af6\u5408\u4ed6\u793e\u306b\u5dee\u3092\u3064\u3051\u308b\uff01\/<br \/><\/span><a title=\"\u9867\u5ba2\u3068\u306e\u5186\u6ed1\u306a\r\n\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u30c1\u30fc\u30e0\u3067\u5b9f\u73fe\u300c\u9867\u5ba2\u7ba1\u7406\u30c4\u30fc\u30eb\u300d\u30ab\u30a4\u30af\u30e9\" href=\"https:\/\/kaiwa.cloud\/media\/customer\/?utm_source=media_article&utm_medium=\" target=\"_blank\" rel=\"noopener\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/bnr_comunication.png\" alt=\"\u9867\u5ba2\u3068\u306e\u5186\u6ed1\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u30c1\u30fc\u30e0\u3067\u5b9f\u73fe\u300c\u9867\u5ba2\u7ba1\u7406\u30c4\u30fc\u30eb\u300d\u30ab\u30a4\u30af\u30e9\" style=\"border-radius:6px;border:1px solid #ccc;\" \/><\/a><\/p>\n<p>\u300c\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u5dee\u5225\u5316\u3092\u56f3\u308b\u9867\u5ba2\u4f53\u9a13\u3063\u3066\u4f55\u3060\u308d\u3046\u300d<br \/>\n\u300c\u9867\u5ba2\u4f53\u9a13\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u826f\u3044\u3093\u3060\u308d\u3046\u300d<\/p>\n<p>\u3068\u60a9\u3093\u3067\u306f\u3044\u307e\u305b\u3093\u304b\uff1f<\/p>\n<p>\u6025\u901f\u306b\u60c5\u5831\u5316\u793e\u4f1a\u304c\u767a\u5c55\u3057\u3001\u4f01\u696d\u3068\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u5897\u3048\u305f\u3044\u307e\u3001\u3053\u306e\u3088\u3046\u306a\u60a9\u307f\u3092\u62b1\u3048\u3066\u3044\u308b\u65b9\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u4f53\u9a13\u3092\u901a\u3058\u3066\u3001\u3044\u304b\u306b\u300c\u611f\u52d5\u4f53\u9a13\u300d\u3092\u63d0\u4f9b\u3059\u308b\u304b\u304c\u91cd\u8996\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u305d\u3053\u3067\u672c\u8a18\u4e8b\u3067\u306f\u3001<\/p>\n<ul>\n<li>\u9867\u5ba2\u4f53\u9a13(CX)\u306e\u6982\u8981<\/li>\n<li>\u9867\u5ba2\u4f53\u9a13(CX)\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6(CS)\u306e\u95a2\u4fc2\u6027<\/li>\n<li>\u9867\u5ba2\u4f53\u9a13(CX)\u304c\u91cd\u8981\u306a3\u3064\u306e\u7406\u7531<\/li>\n<\/ul>\n<p>\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<p>\u76ee\u306b\u898b\u3048\u306b\u304f\u3044\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u306e\u8a08\u6e2c\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3082\u89e3\u8aac\u3059\u308b\u306e\u3067\u3001\u305c\u3072\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u306a\u304a\u3001\u554f\u3044\u5408\u308f\u305b\u6642\u306e\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u5411\u4e0a\u3055\u305b\u305f\u3044\u65b9\u306b\u306f\u3001\u30ab\u30a4\u30af\u30e9\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u8a73\u3057\u3044\u6a5f\u80fd\u3084\u5229\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306e\u4e0a\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"is-style-btn_normal red_\">\r\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\uff3c\u696d\u52d9\u52b9\u7387\u5316\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u30a2\u30c3\u30d7\u3092\u5b9f\u73fe\uff01\uff0f<br \/><\/span><span style=\"font-weight: 400;\"><a class=\"q_button  sz_l bt_blue\" title=\"\u30ab\u30a4\u30af\u30e9\u304c\u3088\u304f\u308f\u304b\u308b\u8cc7\u6599\u306f\u3053\u3061\u3089\" href=\"https:\/\/kaiwa.cloud\/request\/?utm_source=media&amp;utm_medium=article_btn&amp;utm_campaign=&amp;utm_content=to3set\" target=\"_blank\" rel=\"noopener\">\u30ab\u30a4\u30af\u30e9\u304c\u3088\u304f\u308f\u304b\u308b\u8cc7\u6599\u306f\u3053\u3061\u3089<\/a><br \/><\/span><span style=\"font-weight: 400;\">\u25b2\u305f\u3063\u305f4\u3064\u306e\u56de\u7b54\u3067\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u53ef\u80fd<\/span><\/p>\r\n<\/div>\n<h2>\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3068\u306f\uff1f<\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4601 size-large\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_250030900-1024x757.jpeg\" alt=\"\" width=\"1024\" height=\"757\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_250030900-1024x757.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_250030900-300x222.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_250030900-768x567.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_250030900-1536x1135.jpeg 1536w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_250030900-2048x1513.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3068\u306f\u3001<strong>\u5546\u54c1\u306b\u3088\u308a\u5f97\u3089\u308c\u308b\u6e80\u8db3\u611f\u3084\u559c\u3073\u306a\u3069\u306e\u611f\u60c5\u3084\u7d4c\u9a13\u306e\u4fa1\u5024\u3092\u8868\u3059\u8a00\u8449<\/strong>\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u7bc4\u56f2\u306f\u3001\u5546\u54c1\u306b\u8208\u5473\u3092\u6301\u3063\u305f\u6bb5\u968e\u304b\u3089\u8cfc\u5165\u5f8c\u306e\u30a2\u30d5\u30bf\u30fc\u30b5\u30dd\u30fc\u30c8\u307e\u3067\u5e83\u7bc4\u56f2\u306b\u308f\u305f\u308a\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u30db\u30c6\u30eb\u3067\u5bbf\u6cca\u3057\u305f\u969b\u306b\u3001\u305d\u3053\u3067\u3057\u304b\u5473\u308f\u3048\u306a\u3044\u7279\u5225\u611f\uff08\u666f\u8272\u3084\u63a5\u5ba2\uff09\u3092\u5473\u308f\u3048\u3070\u307e\u305f\u5229\u7528\u3057\u305f\u304f\u306a\u308b\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>\u307e\u305f\u3001\u5bbf\u6cca\u5f8c\u306b\u5b9a\u671f\u7684\u306b\u30af\u30fc\u30dd\u30f3\u3092\u914d\u5e03\u3057\u305f\u308a\u5bbf\u6cca\u5ba2\u304c\u77e5\u308a\u305f\u3044\u60c5\u5831\u3092\u767a\u4fe1\u3057\u7d9a\u3051\u308c\u3070\u3001\u9867\u5ba2\u4f53\u9a13\u304c\u5411\u4e0a\u3059\u308b\u306e\u3067\u518d\u5ea6\u5229\u7528\u3057\u3066\u3082\u3089\u3044\u3084\u3059\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h2>\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u304c\u91cd\u8981\u306a3\u3064\u306e\u7406\u7531<\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4603 size-large\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_458871275-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_458871275-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_458871275-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_458871275-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_458871275-1536x1024.jpeg 1536w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_458871275-2048x1365.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-size: 14px;\">\u4f01\u696d\u306f\u5b58\u7d9a\u3059\u308b\u305f\u3081\u306b\u58f2\u4e0a\u3092\u3042\u3052\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u306a\u304b\u3067\u3001\u306a\u305c\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u304c\u91cd\u8981\u306a\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/span><\/p>\n<p>\u305d\u306e\u7406\u7531\u306f3\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u306b\u5f71\u97ff\u3059\u308b\u305f\u3081<\/li>\n<li>\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u5897\u3048\u305f\u305f\u3081<\/li>\n<li>\u6a5f\u80fd\u3084\u4fa1\u683c\u3060\u3051\u3067\u306f\u5dee\u5225\u5316\u3057\u306b\u304f\u304f\u306a\u3063\u305f\u305f\u3081<\/li>\n<\/ol>\n<p>\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>\u3010\u7406\u75311\u3011\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u306b\u5f71\u97ff\u3059\u308b\u305f\u3081<\/h3>\n<p>\u9867\u5ba2\u306b\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u30ea\u30d4\u30fc\u30c8\u3057\u3066\u3082\u3089\u3046\u305f\u3081\u306b\u5fc5\u8981\u306a\u306e\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3067\u3059\u3002<\/p>\n<p><strong>\u8cea\u306e\u9ad8\u3044\u9867\u5ba2\u4f53\u9a13\u306e\u63d0\u4f9b\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308b\u305f\u3081\u3001\u30ea\u30d4\u30fc\u30c8\u7387\u306b\u3082\u5f71\u97ff<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<p>\u3068\u306f\u3044\u3048\u3001\u6d88\u8cbb\u8005\u306e\u4fa1\u5024\u89b3\u306f\u3001\u5f93\u6765\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u300c\u30e2\u30ce\u300d\u601d\u8003\u304b\u3089\u5229\u7528\u6642\u306b\u5f97\u3089\u308c\u308b\u300c\u4f53\u9a13\u300d\u306b\u4fa1\u5024\u3092\u91cd\u8996\u3059\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u73fe\u5728\u3067\u306f\u5546\u54c1\u306e\u4fa1\u683c\u3084\u6a5f\u80fd\u306e\u5584\u3057\u60aa\u3057\u3060\u3051\u3067\u306f\u3001\u5dee\u5225\u5316\u304c\u96e3\u3057\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u305d\u3057\u3066\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u8cfc\u5165\u5f8c\u306f\u3082\u3061\u308d\u3093\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u308f\u308b\u3059\u3079\u3066\u306e\u30d5\u30a7\u30fc\u30ba\u3067\u9ad8\u3044\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u306a\u304a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e0a\u3052\u308b\u305f\u3081\u306e\u65bd\u7b56\u306b\u8208\u5473\u304c\u3042\u308b\u65b9\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3082\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>[clink url=&#8221;https:\/\/kaiwa.cloud\/media\/customer\/customer-satisfaction-cases\/&#8221;]<\/p>\n<h3>\u3010\u7406\u75312\u3011\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u5897\u3048\u305f\u305f\u3081<\/h3>\n<p>\u6025\u901f\u306b\u60c5\u5831\u5316\u793e\u4f1a\u304c\u767a\u5c55\u3057\u3001\u4f01\u696d\u3068\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u5897\u3048\u305f\u3053\u3068\u3082\u5927\u304d\u306a\u7406\u7531\u3067\u3059\u3002\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3084SNS\u3068\u3044\u3063\u305f\u63a5\u70b9\u304c\u5897\u3048\u305f\u3044\u307e\u3001\u9867\u5ba2\u63a5\u70b9\u306f\u8907\u96d1\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070<\/p>\n<ul>\n<li>\u53e3\u30b3\u30df\u30b5\u30a4\u30c8<\/li>\n<li>Twitter\u3084Instagram\u306a\u3069\u306eSNS<\/li>\n<li>Web\u5e83\u544a<\/li>\n<\/ul>\n<p>\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u89d2\u5ea6\u304b\u3089\u9867\u5ba2\u304c\u4f01\u696d\u3092\u8a55\u4fa1\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u305d\u3057\u3066\u3001\u4e00\u5ea6\u3067\u3082\u5acc\u306a\u4f53\u9a13\u3092\u3057\u305f\u9867\u5ba2\u306f\u8cfc\u5165\u5148\u3092\u7af6\u5408\u4ed6\u793e\u306b\u4e57\u308a\u63db\u3048\u3066\u3057\u307e\u3046\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u300c\u5546\u54c1\u304c\u7834\u640d\u3057\u3066\u3044\u305f\u306e\u306b\u4ea4\u63db\u3057\u3066\u3082\u3089\u3048\u306a\u304b\u3063\u305f\u300d\u3068\u3044\u3046\u4f53\u9a13\u3092\u3057\u305f\u9867\u5ba2\u306f\u3001\u518d\u3073\u5229\u7528\u3057\u3088\u3046\u3068\u306f\u601d\u308f\u306a\u3044\u3067\u3057\u3087\u3046\u3002\u300c\u30e1\u30eb\u30de\u30ac\u306e\u505c\u6b62\u65b9\u6cd5\u304c\u8907\u96d1\u3067\u308f\u304b\u308a\u3065\u3089\u3044\u300d\u3068\u3044\u3063\u305f\u4f53\u9a13\u3082\u4f01\u696d\u3078\u306e\u4e0d\u4fe1\u611f\u3092\u62db\u304d\u3001\u30de\u30a4\u30ca\u30b9\u306e\u30a4\u30e1\u30fc\u30b8\u304c\u3064\u3044\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n<p>\u5404\u4f01\u696d\u304c\u9867\u5ba2\u4f53\u9a13\u306e\u8cea\u5411\u4e0a\u306b\u53d6\u308a\u7d44\u3080\u306a\u304b\u3001\u4f01\u696d\u5074\u306e\u90fd\u5408\u3092\u62bc\u3057\u3064\u3051\u308b\u3088\u3046\u306a\u65bd\u7b56\u306f\u9867\u5ba2\u306b\u3068\u3063\u3066\u300c\u5acc\u306a\u4f53\u9a13\u300d\u3068\u3057\u3066\u8a55\u4fa1\u3055\u308c\u308b\u306e\u3067\u3059\u3002<\/p>\n<p><strong>\u5404\u30d5\u30a7\u30fc\u30ba\u306b\u304a\u3051\u308b\u9867\u5ba2\u63a5\u70b9\u3067\u6e80\u8db3\u5ea6\u306e\u9ad8\u3044\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u306e\u5171\u611f\u3084\u4fe1\u983c\u3092\u7372\u5f97\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u5927\u5207<\/strong>\u3067\u3059\u3002<\/p>\n<h3>\u3010\u7406\u75313\u3011\u6a5f\u80fd\u3084\u4fa1\u683c\u3060\u3051\u3067\u306f\u5dee\u5225\u5316\u3057\u306b\u304f\u304f\u306a\u3063\u305f\u305f\u3081<\/h3>\n<p>\u8cea\u306e\u9ad8\u3044\u9867\u5ba2\u4f53\u9a13\u306f\u3001\u4ed6\u793e\u3068\u306e\u5dee\u5225\u5316\u3092\u56f3\u308b\u3082\u3063\u3068\u3082\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<p>\u306a\u305c\u306a\u3089\u540c\u3058\u3088\u3046\u306a\u4fa1\u683c\u5e2f\u3084\u6a5f\u80fd\u6027\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u304c\u6ea2\u308c\u3001\u4fa1\u683c\u3084\u30b9\u30da\u30c3\u30af\u3060\u3051\u3067\u306f\u826f\u3057\u60aa\u3057\u306e\u533a\u5225\u304c\u3064\u304d\u306b\u304f\u3044\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u4f3c\u305f\u3088\u3046\u306a\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u7af6\u5408\u4ed6\u793e\u304c\u3044\u3066\u3082\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u91cd\u8996\u3057\u305f\u65bd\u7b56\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u308c\u3070\u9867\u5ba2\u304b\u3089\u3082\u9078\u3093\u3067\u3082\u3089\u3044\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u52a0\u3048\u3066\u8cea\u306e\u9ad8\u3044\u7d4c\u9a13\u4fa1\u5024\u306f\u3001\u77ac\u304f\u9593\u306b\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u3084SNS\u3067\u5e83\u307e\u308a\u3001\u65b0\u305f\u306a\u9867\u5ba2\u306e\u7372\u5f97\u306b\u3082\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<p>\u4ed6\u306b\u3082\u9867\u5ba2\u8996\u70b9\u3092\u3082\u3063\u3066\u4f53\u9a13\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u898b\u76f4\u3059\u3053\u3068\u3067\u3001\u65e2\u5b58\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u95a2\u4fc2\u3082\u5f37\u56fa\u306b\u306a\u308b\u307b\u304b\u3001\u5546\u54c1\u3084\u30d6\u30e9\u30f3\u30c9\u3078\u306e\u611b\u7740\u3084\u4fe1\u983c\u3092\u5411\u4e0a\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3082\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081<strong>\u300c\u9867\u5ba2\u304c\u3069\u3046\u611f\u3058\u308b\u304b\u300d\u3068\u3044\u3046\u76ee\u7dda\u3067\u306e\u7d30\u3084\u304b\u306a\u5546\u54c1\u8a2d\u8a08\u3084\u30b5\u30fc\u30d3\u30b9\u8a2d\u8a08\u304c\u3001\u305d\u306e\u5f8c\u3001\u9577\u671f\u7684\u306a\u7d99\u7d9a\u9867\u5ba2\u306b\u306a\u308b\u304b\u3069\u3046\u304b\u3092\u5de6\u53f3<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<h2>\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u3063\u305f5\u3064\u306e\u4e8b\u4f8b<\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4604 size-large\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_233557386-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_233557386-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_233557386-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_233557386-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_233557386-1536x1024.jpeg 1536w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_233557386-2048x1366.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u9867\u5ba2\u4f53\u9a13\u306e\u4fa1\u5024\u3092\u5411\u4e0a\u3055\u305b\u3088\u3046\u3068\u3044\u3063\u3066\u3082\u3001\u5177\u4f53\u7684\u306b\u3069\u306e\u3088\u3046\u306a\u65b9\u6cd5\u3067\u884c\u3046\u306e\u304b\u30a4\u30e1\u30fc\u30b8\u304c\u308f\u304b\u306a\u3044\u65b9\u304c\u591a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u305d\u3053\u3067\u3001\u3053\u306e\u7ae0\u3067\u306f\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u3063\u305f\u4e8b\u4f8b\u30925\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>NIKE<\/li>\n<li>\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9<\/li>\n<li>\u661f\u91ce\u30ea\u30be\u30fc\u30c8<\/li>\n<li>\u30ef\u30fc\u30af\u30de\u30f3<\/li>\n<li>\u30c8\u30e8\u30bf\u30ab\u30ed\u30fc\u30e9\u9999\u5ddd\u682a\u5f0f\u4f1a\u793e<\/li>\n<\/ul>\n<p>\u9806\u756a\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3>\u3010\u4e8b\u4f8b1\u3011NIKE<\/h3>\n<p>\u30b9\u30dd\u30fc\u30c4\u7528\u54c1\u30e1\u30fc\u30ab\u30fc\u306eNIKE\u3067\u306f\u3001\u30a2\u30d7\u30ea\u3068\u5b9f\u5e97\u8217\u306e\u9023\u643a\u306b\u3088\u3063\u3066\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u306b\u6210\u529f\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u305d\u306e\u5185\u5bb9\u3068\u306f\u3001\u30a2\u30d7\u30ea\u306b\u30ed\u30b0\u30a4\u30f3\u3057\u3066\u5e97\u8217\u3092\u8a2a\u308c\u308b\u3068\u3001\u8a66\u7740\u30fb\u4f1a\u8a08\u30fb\u304a\u53d6\u308a\u7f6e\u304d\u306a\u3069\u3059\u3079\u3066\u304c\u30a2\u30d7\u30ea\u4e0a\u3067\u5b8c\u7d50\u3059\u308b\u3068\u3044\u3046\u3082\u306e\u3002\u3082\u3061\u308d\u3093\u30a2\u30d7\u30ea\u304c\u306a\u304f\u3066\u3082\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u306f\u3067\u304d\u307e\u3059\u304c\u3001\u30a2\u30d7\u30ea\u304c\u3042\u308b\u3068\u3055\u307e\u3056\u307e\u306a\u6a5f\u80fd\u304c\u4f7f\u3048\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001<\/p>\n<ul>\n<li>\u5e97\u8217\u3067\u30a2\u30d7\u30ea\u306b\u30ed\u30b0\u30a4\u30f3\u3059\u308b\u3068\u9650\u5b9a\u5546\u54c1\u3092\u8cb7\u3048\u308b<\/li>\n<li>\u8a66\u7740\u3057\u305f\u3044\u30a2\u30a4\u30c6\u30e0\u3092\u30b9\u30ad\u30e3\u30f3\u3059\u308b\u3068\u30b9\u30bf\u30c3\u30d5\u304c\u8a66\u7740\u5ba4\u306b\u5546\u54c1\u3092\u3082\u3063\u3066\u304d\u3066\u304f\u308c\u308b<\/li>\n<\/ul>\n<p>\u306a\u3069\u3001\u3053\u308c\u307e\u3067\u306b\u306a\u3044\u30b5\u30fc\u30d3\u30b9\u304c\u4f53\u9a13\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>NIKE\u306e\u4f01\u696d\u7406\u5ff5\u306f\u300c\u6311\u6226\u300d\u300c\u9769\u65b0\u7684\u300d\u300c\u793e\u4f1a\u8ca2\u732e\u300d\u3002\u307e\u3055\u306b\u3001\u9769\u65b0\u7684\u3067\u3088\u308a\u6e80\u8db3\u5ea6\u306e\u9ad8\u3044\u7d4c\u9a13\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306b\u6210\u529f\u3057\u305f\u4f01\u696d\u306e\u4ee3\u8868\u7684\u306a\u4f8b\u3068\u3044\u3048\u307e\u3059\u3002<\/p>\n<h3>\u3010\u4e8b\u4f8b2\u3011\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9<\/h3>\n<p>\u30b3\u30fc\u30d2\u30fc\u306e\u30c1\u30a7\u30fc\u30f3\u5e97\u3092\u904b\u55b6\u3059\u308b\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9\u3067\u306f\u3001\u9867\u5ba2\u4f53\u9a13\u3068\u3044\u3046\u8a00\u8449\u304c\u6ce8\u76ee\u3092\u6d74\u3073\u308b\u524d\u304b\u3089\u72ec\u81ea\u306e\u7d4c\u9a13\u4fa1\u5024\u3092\u63d0\u4f9b\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>\u30b9\u30bf\u30c3\u30d5\u306e\u63a5\u5ba2\u306f\u3082\u3061\u308d\u3093\u306e\u3053\u3068\u3001\u5e97\u5185\u306e\u96f0\u56f2\u6c17\u3084BGM\u3001\u305d\u3057\u3066\u30c7\u30b6\u30a4\u30f3\u6027\u306b\u81f3\u308b\u307e\u3067\u3001\u4e00\u5ea6\u8a2a\u308c\u305f\u3060\u3051\u3067\u3082\u300c\u3053\u308c\u304c\u30b9\u30bf\u30d0\u300d\u3060\u3068\u8a18\u61b6\u306b\u6b8b\u308b\u3088\u3046\u306a\u5dee\u5225\u5316\u306b\u6210\u529f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u8fd1\u5e74\u3067\u306f\u300c\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9 \u30ea\u30ef\u30fc\u30c9\u300d\u3092\u904b\u55b6\u3057\u3001\u8cfc\u5165\u984d54\u5186\uff08\u7a0e\u8fbc\uff09\u306b\u3064\u304d\u300cStar\u300d\u304c1\u3064\u4ed8\u4e0e\u3055\u308c\u308b\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u958b\u59cb\u3057\u307e\u3057\u305f\u3002\u96c6\u3081\u305fStar\u306f\u597d\u304d\u306a\u30c9\u30ea\u30f3\u30af\u3084\u30b3\u30fc\u30d2\u30fc\u3068\u4ea4\u63db\u304c\u53ef\u80fd\u3067\u3059\u3002\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9\u306f\u3053\u306e\u4ed5\u7d44\u307f\u3092\u300c\u3088\u308a\u826f\u3044\u4f53\u9a13\u3092\u5c4a\u3051\u308b\u305f\u3081\u306e\u30ed\u30a4\u30e4\u30eb\u30d7\u30ed\u30b0\u30e9\u30e0\u300d\u3068\u4f4d\u7f6e\u4ed8\u3051\u3066\u3044\u307e\u3059\u3002\uff08\u53c2\u8003\uff1a<a href=\"https:\/\/markezine.jp\/article\/detail\/36795\" target=\"_blank\" rel=\"noopener\">\u4f1a\u54e1\u6570750\u4e07\u4eba\u306e\u300c\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9 \u30ea\u30ef\u30fc\u30c9\u300d\u306b\u5b66\u3076\u3001\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u901a\u3058\u305fCX\u5411\u4e0a<\/a>\uff09<\/p>\n<p>\u3053\u3046\u3057\u305f\u72ec\u81ea\u306e\u3053\u3060\u308f\u308a\u3068\u4fa1\u5024\u304c\u9867\u5ba2\u306b\u611f\u52d5\u3068\u5171\u611f\u3092\u4e0e\u3048\u3001\u9577\u671f\u7684\u306a\u30ea\u30d4\u30fc\u30bf\u30fc\u3092\u591a\u304f\u751f\u307f\u51fa\u3057\u3001\u5e38\u306b\u5ba2\u8db3\u306e\u7d76\u3048\u306a\u3044\u611b\u3055\u308c\u308b\u30d6\u30e9\u30f3\u30c9\u3078\u3068\u6210\u9577\u3055\u305b\u305f\u306e\u3067\u3059\u3002<\/p>\n<h3>\u3010\u4e8b\u4f8b3\u3011\u661f\u91ce\u30ea\u30be\u30fc\u30c8<\/h3>\n<p>\u661f\u91ce\u30ea\u30be\u30fc\u30c8\u306fC Space Tokyo\u304c\u884c\u3063\u305f\u300c<a href=\"https:\/\/cspace.com\/tokyo\/thinking\/cx-article-2021\/\" target=\"_blank\" rel=\"noopener\">\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u30e9\u30f3\u30ad\u30f3\u30b02021<\/a>\u300d\u306b\u304a\u3044\u30661\u4f4d\u306b\u8f1d\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u661f\u91ce\u30ea\u30be\u30fc\u30c8\u306f\u3001\u58c1\u4e00\u9762\u306b\u5e83\u304c\u308b\u5927\u304d\u306a\u7a93\u304b\u3089\u5927\u81ea\u7136\u3092\u773a\u3081\u305f\u308a\u8c6a\u83ef\u5ba2\u8239\u306e\u3088\u3046\u306a\u9732\u5929\u98a8\u5442\u306b\u3064\u304b\u308c\u305f\u308a\u3059\u308b\u306a\u3069\u3001\u3082\u3068\u3082\u3068\u7279\u5225\u611f\u306b\u306f\u5b9a\u8a55\u304c\u3042\u308b\u30db\u30c6\u30eb\u3067\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u305d\u306e\u3088\u3046\u306a\u72b6\u6cc1\u4e0b\u3067\u3082\u661f\u91ce\u30ea\u30be\u30fc\u30c8\u304c\u524d\u5e74\u306e16\u4f4d\u304b\u3089\u5927\u5e45\u306b\u9806\u4f4d\u3092\u4e0a\u3052\u305f\u7406\u7531\u306f\u3001\u4e3b\u306b2\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u65b0\u65bd\u8a2d\u306e\u30aa\u30fc\u30d7\u30f3<\/li>\n<li>\u30de\u30af\u30ed\u30c4\u30fc\u30ea\u30ba\u30e0\u306e\u63d0\u5531<\/li>\n<li>\u5f93\u696d\u54e1\u5168\u54e1\u306b\u30d6\u30e9\u30f3\u30c9\u304c\u6d78\u900f\u3057\u3066\u3044\u308b<\/li>\n<\/ol>\n<p>\u661f\u91ce\u30ea\u30be\u30fc\u30c8\u306f\u3001\u30b3\u30ed\u30ca\u4e0b\u306e\u72b6\u6cc1\u3067\u3082\u3001\u6e29\u6cc9\u65c5\u9928\u300c\u754c\u300d\u3084\u90fd\u5e02\u89b3\u5149\u30db\u30c6\u30eb\u300cOMO\u300d\u306a\u3069\u306e\u65b0\u65bd\u8a2d\u3092\u6b21\u3005\u3068\u30aa\u30fc\u30d7\u30f3\u3055\u305b\u307e\u3057\u305f\u3002<\/p>\n<p>\u307e\u305f\u3001\u30de\u30a4\u30af\u30ed\u30c4\u30fc\u30ea\u30ba\u30e0\u3068\u547c\u3070\u308c\u308b\u81ea\u5b85\u304b\u30891\u301c2\u6642\u9593\u306e\u8fd1\u5834\u3067\u884c\u3046\u65c5\u884c\u3084\u89b3\u5149\u3092\u63d0\u5531\u3057\u307e\u3057\u305f\u3002\u8fd1\u5834\u306e\u65c5\u884c\u3067\u3042\u308c\u3070\u3001\u79fb\u52d5\u6642\u306e3\u5bc6\u3092\u907f\u3051\u3089\u308c\u308b\u305f\u3081\u3001\u6e29\u6cc9\u3084\u81ea\u7136\u306b\u89e6\u308c\u308b\u306a\u3069\u306e\u4f53\u9a13\u3092\u901a\u3057\u3066\u697d\u3057\u304f\u65c5\u884c\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001\u30d6\u30e9\u30f3\u30c9\u306e\u76ee\u6307\u3059\u59ff\u304c\u660e\u78ba\u5316\u3055\u308c\u3066\u304a\u308a\u3001\u5f93\u696d\u54e1\u306b\u3082\u6d78\u900f\u3057\u3066\u3044\u307e\u3059\u3002\u30db\u30c6\u30eb\u3084\u30ea\u30be\u30fc\u30c8\u306e\u30b3\u30f3\u30bb\u30d7\u30c8\u3092\u5f93\u696d\u54e1\u304c\u4e3b\u4f53\u6027\u3092\u6301\u3063\u3066\u6c7a\u3081\u308b\u6587\u5316\u3082\u3042\u308b\u305f\u3081\u3001\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u4e0e\u3048\u3089\u308c\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n<h3>\u3010\u4e8b\u4f8b4\u3011\u30ef\u30fc\u30af\u30de\u30f3<\/h3>\n<p>\u300c<a href=\"https:\/\/cspace.com\/tokyo\/thinking\/cx-article-2021\/\" target=\"_blank\" rel=\"noopener\">\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u30e9\u30f3\u30ad\u30f3\u30b02021<\/a>\u300d\u3067\u7b2c2\u4f4d\u306b\u30e9\u30f3\u30af\u30a4\u30f3\u3057\u305f\u306e\u304c\u30ef\u30fc\u30af\u30de\u30f3\u3067\u3059\u3002<\/p>\n<p>\u30ef\u30fc\u30af\u30de\u30f3\u3068\u3044\u3048\u3070\u3001\u4f5c\u696d\u7740\u306e\u30a4\u30e1\u30fc\u30b8\u3092\u6301\u3063\u3066\u3044\u308b\u65b9\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3001\u8fd1\u5e74\u306f\u5973\u6027\u3092\u542b\u3080\u4e00\u822c\u6d88\u8cbb\u8005\u3092\u610f\u8b58\u3057\u305f\u300c\u30ef\u30fc\u30af\u30de\u30f3\u30d7\u30e9\u30b9\u300d\u3092\u51fa\u5e97\u3055\u305b\u308b\u306a\u3069\u3001\u4f5c\u696d\u54e1\u4ee5\u5916\u306e\u5c64\u304b\u3089\u3082\u9ad8\u3044\u652f\u6301\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u4e00\u822c\u306e\u6d88\u8cbb\u8005\u5c64\u304b\u3089\u3082\u9ad8\u3044\u652f\u6301\u3092\u5f97\u3066\u3044\u308b\u7406\u7531\u306f\u3001\u8ca9\u58f2\u3059\u308b\u5546\u54c1\u304c\u4ed6\u3088\u308a\u5b89\u304f\u3057\u3063\u304b\u308a\u3057\u305f\u6a5f\u80fd\u3092\u6301\u3063\u3066\u3044\u308b\u3053\u3068\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u51fa\u5e97\u5834\u6240\u3092\u5f93\u6765\u306e\u30ef\u30fc\u30af\u30de\u30f3\u3089\u3057\u304f\u306a\u3044\u5834\u6240\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u898b\u305b\u65b9\u3084\u9867\u5ba2\u4f53\u9a13\u3092\u542b\u3081\u305f\u6d88\u8cbb\u8005\u306e\u610f\u8b58\u3092\u5909\u3048\u307e\u3057\u305f\u3002<\/p>\n<p>\u307e\u305f\u3001\u300c#\u30ef\u30fc\u30af\u30de\u30f3\u5973\u5b50\u300d\u306e\u3088\u3046\u306b\u5973\u6027\u304c\u601d\u308f\u305aSNS\u3067\u767a\u4fe1\u3057\u305f\u304f\u306a\u308b\u3088\u3046\u306a\u5e97\u8217\u4f5c\u308a\u306b\u3082\u53d6\u308a\u7d44\u307f\u307e\u3057\u305f\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u5e97\u5185\u306e\u5165\u308a\u53e3\u306b\u30d4\u30f3\u30af\u8272\u306e\u30d6\u30e9\u30f3\u30b3\u3092\u8a2d\u7f6e\u3057\u305f\u308a\u516c\u5f0f\u30a2\u30f3\u30d0\u30b5\u30c0\u30fc\u3068\u5546\u54c1\u958b\u767a\u3092\u9032\u3081\u308b\u306a\u3069\u306e\u65bd\u7b56\u3067\u3059\u3002<\/p>\n<p>\u3053\u308c\u3089\u306e\u53d6\u308a\u7d44\u307f\u306b\u3088\u308a\u3001\u4e00\u822c\u6d88\u8cbb\u8005\u5411\u3051\u3067\u3042\u308a\u306a\u304c\u3089\u30d6\u30e9\u30f3\u30c9\u304c\u5bc4\u308a\u6dfb\u3063\u3066\u304f\u308c\u3066\u3044\u308b\u3068\u3044\u3046\u8a55\u4fa1\u3092\u5f97\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3>\u3010\u4e8b\u4f8b5\u3011\u30c8\u30e8\u30bf\u30ab\u30ed\u30fc\u30e9\u9999\u5ddd\u682a\u5f0f\u4f1a\u793e<\/h3>\n<p>\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u5bfe\u5fdc\u306b\u7279\u5316\u3057\u305f\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u306e\u3082\u4e00\u3064\u306e\u624b\u3067\u3059\u3002<\/p>\n<p>\u9999\u5ddd\u770c\u5185\u306711\u5e97\u8217\u3092\u904b\u55b6\u3059\u308b\u30c8\u30e8\u30bf\u30ab\u30ed\u30fc\u30e9\u9999\u5ddd\u682a\u5f0f\u4f1a\u793e\u3067\u306f\u3001\u9867\u5ba2\u7ba1\u7406\u30c4\u30fc\u30eb\u300c\u30ab\u30a4\u30af\u30e9\u300d\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u9867\u5ba2\u4f53\u9a13\u306e\u5dee\u5225\u5316\u306b\u6210\u529f\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u3068\u304f\u306b\u5e97\u8217\u3067\u306e\u96fb\u8a71\u5bfe\u5fdc\u306e\u52b9\u7387\u5316\u306b\u3064\u3044\u3066\u8ab2\u984c\u3092\u611f\u3058\u3066\u3044\u305f\u3068\u3053\u308d\u3001\u30ab\u30a4\u30af\u30e9\u306e\u5c0e\u5165\u306b\u3088\u3063\u3066\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u304c\u5f37\u5316\u3055\u308c\u305f\u305d\u3046\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" class=\"size-large wp-image-6196 aligncenter\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image1-3-1024x708.png\" alt=\"\" width=\"1024\" height=\"708\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image1-3-1024x708.png 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image1-3-300x207.png 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image1-3-768x531.png 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/image1-3.png 1036w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u305f\u3068\u3048\u3070\u4e0a\u8a18\u306e\u753b\u50cf\u306e\u3088\u3046\u306b<\/p>\n<ul>\n<li>\u7740\u4fe1\u6642\u306e\u9867\u5ba2\u60c5\u5831\u8868\u793a\u306b\u3088\u3063\u3066\u3001\u304a\u5ba2\u69d8\u306e\u540d\u524d\u3092\u540d\u4e57\u3063\u3066\u96fb\u8a71\u306b\u51fa\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u305f\uff08\uff1d\u304a\u5ba2\u69d8\u306b\u5b89\u5fc3\u611f\u3092\u4e0e\u3048\u3089\u308c\u308b\uff09<\/li>\n<li>\u767a\u7740\u4fe1\u5c65\u6b74\u3068\u30e1\u30e2\u6a5f\u80fd\u306b\u3088\u3063\u3066\u3001\u5b9a\u4f11\u65e5\u306b\u304b\u304b\u3063\u3066\u304d\u305f\u96fb\u8a71\u3078\u306e\u5bfe\u5fdc\u6f0f\u308c\u304c\u306a\u304f\u3063\u305f\uff08\uff1d\u9867\u5ba2\u63a5\u70b9\u306e\u6a5f\u4f1a\u640d\u5931\u3092\u9632\u3052\u308b\uff09<\/li>\n<\/ul>\n<p>\u3068\u3044\u3063\u305f\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u3001\u7d50\u679c\u7684\u306b\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u304c\u5f37\u5316\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>\u3072\u3068\u53e3\u306b\u300c\u9867\u5ba2\u4f53\u9a13\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u3088\u3046\u300d\u3068\u8a00\u3063\u3066\u3082\u3001\u305d\u306e\u305f\u3081\u306e\u74b0\u5883\u3065\u304f\u308a\u306f\u7c21\u5358\u306a\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3082\u3057\u4f55\u3089\u304b\u306e\u8ab2\u984c\u3092\u611f\u3058\u3066\u3044\u308b\u5834\u5408\u3001\u30c4\u30fc\u30eb\u306b\u983c\u3063\u3066\u307f\u308b\u306e\u3082\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<p>\u30ab\u30a4\u30af\u30e9\u306f\u4ed6\u306b\u3082\u9867\u5ba2\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3084\u97f3\u58f0\u30c6\u30ad\u30b9\u30c8\u5316\u3068\u3044\u3063\u305f\u6a5f\u80fd\u304c\u3042\u308a\u3001\u9867\u5ba2\u3082\u5f93\u696d\u54e1\u3082\u5b89\u5fc3\u3057\u3066\u3084\u308a\u3068\u308a\u304c\u3067\u304d\u308b\u6a5f\u80fd\u304c\u5099\u308f\u3063\u3066\u3044\u307e\u3059\u3002\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u3066\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u3092\u7bc9\u304d\u305f\u3044\u65b9\u306f\u3001\u305c\u3072\u4e0b\u8a18\u306e\u30da\u30fc\u30b8\u3088\u308a\u8cc7\u6599\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\\\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e0a\u3052\u3001\u7af6\u5408\u4ed6\u793e\u306b\u5dee\u3092\u3064\u3051\u308b\uff01\/<br \/><\/span><a title=\"\u9867\u5ba2\u3068\u306e\u5186\u6ed1\u306a\r\n\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u30c1\u30fc\u30e0\u3067\u5b9f\u73fe\u300c\u9867\u5ba2\u7ba1\u7406\u30c4\u30fc\u30eb\u300d\u30ab\u30a4\u30af\u30e9\" href=\"https:\/\/kaiwa.cloud\/media\/customer\/?utm_source=media_article&utm_medium=\" target=\"_blank\" rel=\"noopener\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/bnr_comunication.png\" alt=\"\u9867\u5ba2\u3068\u306e\u5186\u6ed1\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u30c1\u30fc\u30e0\u3067\u5b9f\u73fe\u300c\u9867\u5ba2\u7ba1\u7406\u30c4\u30fc\u30eb\u300d\u30ab\u30a4\u30af\u30e9\" style=\"border-radius:6px;border:1px solid #ccc;\" \/><\/a><\/p>\n<h2>\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u8a08\u6e2c\u3059\u308b2\u3064\u306e\u65b9\u6cd5<\/h2>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-6198 aligncenter\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_105779091-1024x684.jpeg\" alt=\"\" width=\"1024\" height=\"684\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_105779091-1024x684.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_105779091-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_105779091-768x513.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_105779091.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u306f\u3001\u76ee\u306b\u898b\u3048\u308b\u3082\u306e\u3067\u306f\u306a\u3044\u305f\u3081\u3001\u884c\u3063\u305f\u65bd\u7b56\u306e\u6210\u679c\u3092\u3069\u306e\u3088\u3046\u306b\u78ba\u8a8d\u3059\u308c\u3070\u3088\u3044\u306e\u304b\u308f\u304b\u3089\u306a\u3044\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\uff1f<\/p>\n<p>\u65bd\u7b56\u306e\u6210\u679c\u304c\u308f\u304b\u3089\u306a\u3051\u308c\u3070\u3001\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u304c\u5411\u4e0a\u3057\u3066\u3044\u308b\u306e\u304b\u3069\u3046\u304b\u308f\u304b\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u305d\u3053\u3067\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u8a08\u6e2c\u3059\u308b\u65b9\u6cd5\u30922\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>\u3010\u65b9\u6cd51\u3011\u6570\u5024\u5316\u3057\u305f\u30c7\u30fc\u30bf\u3092\u5b9a\u91cf\u5206\u6790\u3059\u308b<\/h3>\n<p>1\u3064\u76ee\u306e\u65b9\u6cd5\u306f\u3001\u6570\u5024\u5316\u3057\u305f\u30c7\u30fc\u30bf\u3092\u5b9a\u91cf\u5206\u6790\u3059\u308b\u65b9\u6cd5\u3067\u3059\u3002<strong>\u5b9a\u91cf\u5206\u6790\u3068\u306f\u3001\u6570\u5024\u5316\u3057\u305f\u30c7\u30fc\u30bf\u3092\u4f7f\u3063\u3066\u5206\u6790\u3084\u8a55\u4fa1\u3092\u884c\u3046\u65b9\u6cd5<\/strong>\u3067\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u6570\u5024\u5316\u3057\u3066\u5206\u6790\u3059\u308b\u65b9\u6cd5\u3068\u3057\u3066\u3001\u9867\u5ba2\u63a8\u5968\u5ea6\uff08NPS\uff09\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u63a8\u5968\u5ea6\u306f\u696d\u7e3e\u3068\u306e\u76f8\u95a2\u6027\u3082\u3042\u308b\u3068\u3044\u308f\u308c\u3066\u304a\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3088\u308a\u3082\u30ea\u30d4\u30fc\u30c8\u3084\u8cfc\u5165\u5358\u4fa1\u306b\u304b\u304b\u308f\u3063\u3066\u304f\u308b\u6570\u5024\u3067\u3059\u3002<\/p>\n<p>\u8abf\u67fb\u3067\u306f\u3001\u89aa\u3057\u3044\u4eba\u306b\u5546\u54c1\u3092\u52e7\u3081\u308b\u304b\u3069\u3046\u304b\u3001\u305d\u306e\u7406\u7531\u306b\u3064\u3044\u3066\u3082\u805e\u304d\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u63a8\u5968\u5ea6\u306e\u8abf\u67fb\u7d50\u679c\u3092\u898b\u308c\u3070\u3001\u81ea\u793e\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8ab2\u984c\u306b\u3082\u6c17\u3065\u3051\u308b\u306e\u3067\u3001\u3088\u308a\u30e6\u30fc\u30b6\u30fc\u76ee\u7dda\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u5c55\u958b\u3057\u3084\u3059\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>\u3010\u65b9\u6cd52\u3011\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9a\u6027\u5206\u6790\u3059\u308b<\/h3>\n<p>\u3082\u30461\u3064\u306e\u65b9\u6cd5\u3068\u3057\u3066\u3001\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9a\u6027\u5206\u6790\u3059\u308b\u65b9\u6cd5\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u5b9a\u6027\u5206\u6790\u3068\u306f\u3001<strong>\u6570\u5024\u5316\u3067\u304d\u306a\u3044\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u5206\u6790\u3084\u8a55\u4fa1\u3092\u884c\u3046\u65b9\u6cd5<\/strong>\u3067\u3001\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u306a\u3069\u304c\u4ee3\u8868\u4f8b\u3067\u3059\u3002<\/p>\n<p>\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u884c\u3048\u3070\u3001\u4f01\u696d\u5074\u304b\u3089\u306f\u6c17\u3065\u3051\u306a\u304b\u3063\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u610f\u898b\u3082\u308f\u304b\u308b\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u3084\u65b0\u5546\u54c1\u958b\u767a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<h2>\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u5411\u4e0a\u3055\u305b\u308b3\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-6199 aligncenter\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_321590234-1024x684.jpeg\" alt=\"\" width=\"1024\" height=\"684\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_321590234-1024x684.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_321590234-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_321590234-768x513.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/06\/AdobeStock_321590234.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u3044\u304f\u3064\u304b\u6291\u3048\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u30dd\u30a4\u30f3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u73fe\u5728\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u628a\u63e1\u3059\u308b<\/li>\n<li>\u9867\u5ba2\u8a55\u4fa1\u3092\u8abf\u67fb\u3057\u3066\u8ab2\u984c\u3092\u660e\u78ba\u306b\u3059\u308b<\/li>\n<li>\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u65bd\u7b56\u3084\u691c\u8a3c\u3092\u884c\u3046<\/li>\n<\/ol>\n<p>\u305d\u308c\u305e\u308c\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u9806\u756a\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3>\u3010\u30dd\u30a4\u30f3\u30c81\u3011\u73fe\u5728\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u628a\u63e1\u3059\u308b<\/h3>\n<p>\u5177\u4f53\u7684\u306a\u65bd\u7b56\u306b\u5165\u308b\u524d\u306b\u3001\u73fe\u6642\u70b9\u306e\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u6d17\u3044\u51fa\u3057\u3066\u3001\u6574\u7406\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u306b\u306f<strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306a\u3069\u3092\u4f7f\u3063\u3066\u3001\u9867\u5ba2\u3068\u5546\u54c1\u306e\u63a5\u70b9\u3092\u6d17\u3044\u51fa\u3057<\/strong>\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u9867\u5ba2\u4f53\u9a13\u3092\u5927\u304d\u304f\u5206\u3051\u308b\u3068\u3001\u4ee5\u4e0b\u306e3\u6bb5\u968e\u306b\u5206\u304b\u308c\u307e\u3059\u3002<\/p>\n<table style=\"border-collapse: collapse; width: 100%;\" border=\"1\">\n<tbody>\n<tr>\n<th>\u6bb5\u968e<\/th>\n<th>\u63a5\u70b9<\/th>\n<th>\u60f3\u5b9a\u3055\u308c\u308b\u884c\u52d5<\/th>\n<\/tr>\n<tr>\n<td>\u8cfc\u5165\u524d\u3067\u60c5\u5831\u53ce\u96c6\u306e\u6bb5\u968e<\/td>\n<td>\u30fbCM<br \/>\n\u30fbWeb\u30b5\u30a4\u30c8<br \/>\n\u30fb\u307e\u3068\u3081\u30b5\u30a4\u30c8<br \/>\n\u30fb\u53e3\u30b3\u30df<br \/>\n\u30fbSNS<\/td>\n<td>\u30fb\u305f\u307e\u305f\u307e\u5e83\u544a\u306a\u3069\u3067\u898b\u304b\u3051\u305f\u3060\u3051<br \/>\n\u30fb\u5546\u54c1\u306b\u3064\u3044\u3066\u3082\u3046\u5c11\u3057\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044<br \/>\n\u30fb\u4ed6\u306e\u5546\u54c1\u3068\u6bd4\u8f03\u3057\u3066\u307f\u3088\u3046<\/td>\n<\/tr>\n<tr>\n<td>\u8cfc\u5165\u4e2d\u306e\u6bb5\u968e<\/td>\n<td>\u30fb\u5e97\u8217\u3067\u306e\u63a5\u5ba2<br \/>\n\u30fbEC\u30b5\u30a4\u30c8\u306e\u6c7a\u6e08\u30da\u30fc\u30b8<\/td>\n<td>\u30fb\u5e97\u54e1\u306e\u5bfe\u5fdc\u306f\u3069\u3046\u304b\uff1f<br \/>\n\u30fb\u3044\u3064\u307e\u3067\u3053\u306e\u4fa1\u683c\u3067\u8cb7\u3048\u308b\u306e\u304b\u77e5\u308a\u305f\u3044<br \/>\n\u30fb\u6c7a\u6e08\u307e\u3067\u306b\u6642\u9593\u304c\u304b\u304b\u308b<\/td>\n<\/tr>\n<tr>\n<td>\u8cfc\u5165\u5f8c\u306e\u6bb5\u968e<\/td>\n<td>\u30fb\u30e1\u30eb\u30de\u30ac<br \/>\n\u30fbSNS<br \/>\n\u30fb\u554f\u3044\u5408\u308f\u305b\u6642\u306e\u5bfe\u5fdc<\/td>\n<td>\u30fb\u65b0\u5546\u54c1\u3084\u30af\u30fc\u30dd\u30f3\u306e\u60c5\u5831\u3092\u77e5\u308a\u305f\u3044<br \/>\n\u30fb\u53cb\u9054\u306b\u3082\u52e7\u3081\u3066\u307f\u3088\u3046\u304b\u306a<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u9867\u5ba2\u306e\u884c\u52d5\u3084\u8003\u3048\u65b9\u3092\u77e5\u308b\u3053\u3068\u3067\u3001\u73fe\u5728\u306e\u9867\u5ba2\u4f53\u9a13\u306b\u3064\u3044\u3066\u628a\u63e1\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3>\u3010\u30dd\u30a4\u30f3\u30c82\u3011\u9867\u5ba2\u8a55\u4fa1\u3092\u8abf\u67fb\u3057\u3066\u8ab2\u984c\u3092\u660e\u78ba\u306b\u3059\u308b<\/h3>\n<p>\u7d9a\u3044\u3066\u3001\u9867\u5ba2\u8a55\u4fa1\u3092\u78ba\u304b\u3081\u308b\u305f\u3081\u306b\u3001<strong>\u5e97\u8217\u3084Web\u30b5\u30a4\u30c8\u3067\u306e\u884c\u52d5\u5c65\u6b74\u3092\u8abf\u3079\u305f\u308a\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u306a\u3069\u3092\u884c\u3063\u305f\u308a\u3057\u3066\u30c7\u30fc\u30bf\u3092\u96c6\u3081\u307e\u3057\u3087\u3046<\/strong>\u3002<\/p>\n<p>\u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3059\u308c\u3070\u3001\u5ba2\u89b3\u7684\u306b\u9867\u5ba2\u306e\u884c\u52d5\u304c\u308f\u304b\u308b\u306e\u3067\u3001\u4eca\u5f8c\u306e\u8ab2\u984c\u3082\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u306a\u304a\u3001\u9867\u5ba2\u306e\u8981\u671b\u3084\u4e0d\u6e80\u3092\u89e3\u6c7a\u3059\u308b\u3060\u3051\u3067\u306f\u4e0d\u5341\u5206\u3067\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u306b\u4fa1\u5024\u3092\u611f\u3058\u3066\u4ed6\u306e\u9867\u5ba2\u306b\u52e7\u3081\u305f\u304f\u306a\u308b\u304f\u3089\u3044\u307e\u3067\u9867\u5ba2\u4f53\u9a13\u3092\u4e0a\u3052\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3>\u3010\u30dd\u30a4\u30f3\u30c83\u3011\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u65bd\u7b56\u3084\u691c\u8a3c\u3092\u884c\u3046<\/h3>\n<p>\u8ab2\u984c\u304c\u660e\u78ba\u5316\u3057\u305f\u3089\u3001\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u65bd\u7b56\u3092\u7acb\u3066\u5b9f\u884c\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u307e\u305f\u3001\u65bd\u7b56\u3092\u5b9f\u884c\u3059\u308b\u3060\u3051\u3067\u306f\u8db3\u308a\u307e\u305b\u3093\u3002\u65bd\u7b56\u3092\u884c\u3063\u305f\u7d50\u679c\u3092\u898b\u306a\u304c\u3089\u3001\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u304c\u3069\u3046\u5909\u5316\u3057\u305f\u306e\u304b\u3001\u5225\u306e\u65bd\u7b56\u306b\u5909\u3048\u305f\u65b9\u304c\u3088\u3044\u306e\u304b\u8003\u3048\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>1\u56de\u306e\u65bd\u7b56\u3067\u6210\u679c\u304c\u51fa\u308b\u3068\u306f\u9650\u3089\u306a\u3044\u3067\u3059\u304c\u3001<strong>\u4f55\u5ea6\u3082\u4eee\u8aac\u3092\u7acb\u3066\u5b9f\u884c\u304a\u3088\u3073\u691c\u8a3c\u3059\u308c\u3070\u3001\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u304c\u5411\u4e0a\u3057\u3084\u3059\u304f<\/strong>\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u306a\u304a\u3001\u30b5\u30fc\u30d3\u30b9\u5229\u7528\u5f8c\u306e\u6bb5\u968e\u3067\u306f\u3001\u304a\u3082\u3066\u306a\u3057\u306b\u3064\u306a\u304c\u308b\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n<p>\u304a\u3082\u3066\u306a\u3057\u306e\u63a5\u5ba2\u306b\u5f79\u7acb\u3064\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3082\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>[clink url=&#8221;https:\/\/kaiwa.cloud\/media\/customer\/hospitality-tool\/&#8221;]<\/p>\n<h2>\u9867\u5ba2\u4f53\u9a13\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u306a\u3089\u300e\u30ab\u30a4\u30af\u30e9\u300f\u304c\u304a\u3059\u3059\u3081\uff01<\/h2>\n<div class=\"p-blogParts post_content\" data-partsID=\"13781\">\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/07\/top-1024x441.png\" alt=\"\" class=\"wp-image-17984\"\/><\/figure>\n<\/div>\n<p>\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u306f\u3001\u81ea\u793e\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8cfc\u5165\u3057\u3066\u3082\u3089\u3046\u305f\u3081\u306e\u65bd\u7b56\u3060\u3051\u3067\u306a\u304f\u3001\u5229\u7528\u5f8c\u3082\u9867\u5ba2\u3068\u63a5\u70b9\u3092\u6301\u3061\u7d9a\u3051\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u308f\u304b\u3089\u306a\u3044\u70b9\u3084\u82e6\u60c5\u306b\u3064\u3044\u3066\u96fb\u8a71\u3092\u53d7\u3051\u305f\u969b\u306b\u3001\u62c5\u5f53\u8005\u306e\u5bfe\u5fdc\u304c\u3088\u304f\u306a\u304b\u3063\u305f\u308a\u8fd4\u7b54\u306b\u6642\u9593\u304c\u304b\u304b\u308a\u3059\u304e\u305f\u308a\u3059\u308b\u3068\u3001\u4e8c\u5ea6\u3068\u5229\u7528\u3057\u3066\u3082\u3089\u3048\u306a\u304f\u306a\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001<strong>\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u5229\u7528\u5f8c\u3082\u3001\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u5411\u4e0a\u3055\u305b\u308b\u4ed5\u7d44\u307f\u304c\u5fc5\u8981<\/strong>\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u3088\u3046\u306a\u4ed5\u7d44\u307f\u3092\u5c0e\u5165\u3057\u305f\u3044\u306e\u3067\u3042\u308c\u3070\u3001\u30af\u30e9\u30a6\u30c9\u578bCTI\u30b5\u30fc\u30d3\u30b9\u306e\u30ab\u30a4\u30af\u30e9\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<p><a href=\"https:\/\/kaiwa.cloud\/case\/046\/?utm_source=media_article\">\u30ab\u30a4\u30af\u30e9\u3092\u5c0e\u5165\u3057\u305f\u682a\u5f0f\u4f1a\u793e\u7a42\u7a4d\u4f4f\u5b85<\/a>\u3067\u306f\u3001\u30e1\u30e2\u6a5f\u80fd\u306b\u3088\u308b\u4fdd\u7559\u6642\u9593\u306e\u6e1b\u5c11\u3084\u53d7\u96fb\u6642\u306b\u9867\u5ba2\u60c5\u5831\u3092\u898b\u306a\u304c\u3089\u5bfe\u5fdc\u3067\u304d\u305f\u305f\u3081\u3001\u5229\u7528\u8005\u306e\u53cd\u5fdc\u304c\u597d\u8ee2\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001\u5f93\u696d\u54e1\u306e\u696d\u52d9\u52b9\u7387\u3082\u30a2\u30c3\u30d7\u3057\u305f\u305f\u3081\u3001\u7cbe\u795e\u7684\u8ca0\u62c5\u3082\u89e3\u6d88\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30ea\u30d4\u30fc\u30bf\u30fc\u306e\u5897\u52a0\u3084\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u6301\u3061\u7d9a\u3051\u308b\u305f\u3081\u306b\u30ab\u30a4\u30af\u30e9\u3092\u5c0e\u5165\u3057\u305f\u3044\u306e\u3067\u3042\u308c\u3070\u3001\u4ee5\u4e0b\u306e\u30da\u30fc\u30b8\u3088\u308a\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306e\u4e0a\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"is-style-btn_normal red_\">\r\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\uff3c\u696d\u52d9\u52b9\u7387\u5316\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u30a2\u30c3\u30d7\u3092\u5b9f\u73fe\uff01\uff0f<br \/><\/span><span style=\"font-weight: 400;\"><a class=\"q_button  sz_l bt_blue\" title=\"\u30ab\u30a4\u30af\u30e9\u304c\u3088\u304f\u308f\u304b\u308b\u8cc7\u6599\u306f\u3053\u3061\u3089\" href=\"https:\/\/kaiwa.cloud\/request\/?utm_source=media&amp;utm_medium=article_btn&amp;utm_campaign=&amp;utm_content=to3set\" target=\"_blank\" rel=\"noopener\">\u30ab\u30a4\u30af\u30e9\u304c\u3088\u304f\u308f\u304b\u308b\u8cc7\u6599\u306f\u3053\u3061\u3089<\/a><br \/><\/span><span style=\"font-weight: 400;\">\u25b2\u305f\u3063\u305f4\u3064\u306e\u56de\u7b54\u3067\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u53ef\u80fd<\/span><\/p>\r\n<\/div>\n<h2>\u307e\u3068\u3081\uff1a\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u53ce\u76ca\u30a2\u30c3\u30d7\u306e\u305f\u3081\u306b\u306f\u9867\u5ba2\u4f53\u9a13(CX)\u304c\u91cd\u8981<\/h2>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-4605\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_279054943-1024x683.jpeg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_279054943-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_279054943-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_279054943-768x512.jpeg 768w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_279054943-1536x1024.jpeg 1536w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_279054943-2048x1365.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u3060\u3051\u3067\u306f\u3001\u53ce\u76ca\u30a2\u30c3\u30d7\u3059\u308b\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u304c\u5fc5\u8981\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n<p>\u307e\u305a\u306f<strong>\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u306e\u72b6\u6cc1\u3092\u628a\u63e1\u3057\u3001\u3055\u307e\u3056\u307e\u306a\u30c7\u30fc\u30bf\u3092\u96c6\u3081\u3066\u8ab2\u984c\u3092\u660e\u78ba\u5316\u3059\u308b\u306e\u304c\u304a\u3059\u3059\u3081<\/strong>\u3067\u3059\u3002\u305d\u3057\u3066\u3001\u6539\u5584\u65bd\u7b56\u3092\u5b9f\u884c\u3057\u3066\u691c\u8a3c\u3057\u30011\u3064\u305a\u3064\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u9ad8\u3081\u3066\u3044\u304f\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u306a\u304a\u3001\u96fb\u8a71\u5bfe\u5fdc\u306b\u304a\u3051\u308b\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u9ad8\u3081\u305f\u3044\u65b9\u306b\u306f\u3001\u30ab\u30a4\u30af\u30e9\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002\u30ab\u30a4\u30af\u30e9\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u60c5\u5831\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3057\u305f\u3046\u3048\u3067\u96fb\u8a71\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u7d50\u679c\u30ea\u30d4\u30fc\u30bf\u30fc\u3078\u624b\u539a\u3044\u5bfe\u5fdc\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u30ab\u30a4\u30af\u30e9\u306e\u6a5f\u80fd\u3084\u5c0e\u5165\u4e8b\u4f8b\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u65b9\u306f\u3001\u4ee5\u4e0b\u306e\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306e\u4e0a\u3001\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"is-style-btn_normal red_\">\r\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\uff3c\u696d\u52d9\u52b9\u7387\u5316\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u30a2\u30c3\u30d7\u3092\u5b9f\u73fe\uff01\uff0f<br \/><\/span><span style=\"font-weight: 400;\"><a class=\"q_button  sz_l bt_blue\" title=\"\u30ab\u30a4\u30af\u30e9\u304c\u3088\u304f\u308f\u304b\u308b\u8cc7\u6599\u306f\u3053\u3061\u3089\" href=\"https:\/\/kaiwa.cloud\/request\/?utm_source=media&amp;utm_medium=article_btn&amp;utm_campaign=&amp;utm_content=to3set\" target=\"_blank\" rel=\"noopener\">\u30ab\u30a4\u30af\u30e9\u304c\u3088\u304f\u308f\u304b\u308b\u8cc7\u6599\u306f\u3053\u3061\u3089<\/a><br \/><\/span><span style=\"font-weight: 400;\">\u25b2\u305f\u3063\u305f4\u3064\u306e\u56de\u7b54\u3067\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u53ef\u80fd<\/span><\/p>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u300c\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u5dee\u5225\u5316\u3092\u56f3\u308b\u9867\u5ba2\u4f53\u9a13\u3063\u3066\u4f55\u3060\u308d\u3046\u300d \u300c\u9867\u5ba2\u4f53\u9a13\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u826f\u3044\u3093\u3060\u308d\u3046\u300d \u3068\u60a9\u3093\u3067\u306f\u3044\u307e\u305b\u3093\u304b\uff1f \u6025\u901f\u306b\u60c5\u5831\u5316\u793e\u4f1a\u304c\u767a\u5c55\u3057\u3001\u4f01\u696d\u3068\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u5897\u3048\u305f\u3044\u307e\u3001\u3053\u306e\u3088\u3046\u306a\u60a9\u307f\u3092\u62b1\u3048\u3066\u3044\u308b\u65b9 [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":4600,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"swell_btn_cv_data":""},"categories":[6],"tags":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"\u897f\u5c71\u96c4\u8cb4\"\/>\n\t<meta name=\"google-site-verification\" content=\"cpkYUaf8iDkFZaKBSVqhKusZuQICv4GKvafX28Re4Hg\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"ja_JP\" \/>\n\t\t<meta property=\"og:site_name\" content=\"\u30ab\u30a4\u30af\u30e9.mag\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb | \u30ab\u30a4\u30af\u30e9.mag\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_267001947-scaled.jpeg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_267001947-scaled.jpeg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2021-11-03T22:00:25+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2025-03-06T12:56:18+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:site\" content=\"@KaiwaCloud\" \/>\n\t\t<meta name=\"twitter:title\" content=\"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb | \u30ab\u30a4\u30af\u30e9.mag\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_267001947-scaled.jpeg\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/#article\",\"name\":\"\\u9867\\u5ba2\\u4f53\\u9a13\\u4fa1\\u5024\\uff08CX\\uff09\\u3068\\u306f\\uff1f \\u91cd\\u8981\\u8996\\u3055\\u308c\\u3066\\u3044\\u308b\\u7406\\u7531\\u3084\\u6210\\u529f\\u4e8b\\u4f8b\\u3092\\u7d39\\u4ecb | \\u30ab\\u30a4\\u30af\\u30e9.mag\",\"headline\":\"\\u9867\\u5ba2\\u4f53\\u9a13\\u4fa1\\u5024\\uff08CX\\uff09\\u3068\\u306f\\uff1f \\u91cd\\u8981\\u8996\\u3055\\u308c\\u3066\\u3044\\u308b\\u7406\\u7531\\u3084\\u6210\\u529f\\u4e8b\\u4f8b\\u3092\\u7d39\\u4ecb\",\"author\":{\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/author\\\/nishiyama\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/AdobeStock_267001947-scaled.jpeg\",\"width\":2560,\"height\":1707},\"datePublished\":\"2021-11-04T07:00:25+09:00\",\"dateModified\":\"2025-03-06T21:56:18+09:00\",\"inLanguage\":\"ja\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/#webpage\"},\"articleSection\":\"\\u9867\\u5ba2\\u7ba1\\u7406\\u30fbCRM\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/kaiwa.cloud\\\/media\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/category\\\/crm-tools\\\/#listItem\",\"name\":\"\\u9867\\u5ba2\\u7ba1\\u7406\\u30fb\\u5bfe\\u5fdc\\u30c4\\u30fc\\u30eb\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/category\\\/crm-tools\\\/#listItem\",\"position\":2,\"name\":\"\\u9867\\u5ba2\\u7ba1\\u7406\\u30fb\\u5bfe\\u5fdc\\u30c4\\u30fc\\u30eb\",\"item\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/category\\\/crm-tools\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/category\\\/crm-tools\\\/crm\\\/#listItem\",\"name\":\"\\u9867\\u5ba2\\u7ba1\\u7406\\u30fbCRM\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/category\\\/crm-tools\\\/crm\\\/#listItem\",\"position\":3,\"name\":\"\\u9867\\u5ba2\\u7ba1\\u7406\\u30fbCRM\",\"item\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/category\\\/crm-tools\\\/crm\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/#listItem\",\"name\":\"\\u9867\\u5ba2\\u4f53\\u9a13\\u4fa1\\u5024\\uff08CX\\uff09\\u3068\\u306f\\uff1f \\u91cd\\u8981\\u8996\\u3055\\u308c\\u3066\\u3044\\u308b\\u7406\\u7531\\u3084\\u6210\\u529f\\u4e8b\\u4f8b\\u3092\\u7d39\\u4ecb\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/category\\\/crm-tools\\\/#listItem\",\"name\":\"\\u9867\\u5ba2\\u7ba1\\u7406\\u30fb\\u5bfe\\u5fdc\\u30c4\\u30fc\\u30eb\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/#listItem\",\"position\":4,\"name\":\"\\u9867\\u5ba2\\u4f53\\u9a13\\u4fa1\\u5024\\uff08CX\\uff09\\u3068\\u306f\\uff1f \\u91cd\\u8981\\u8996\\u3055\\u308c\\u3066\\u3044\\u308b\\u7406\\u7531\\u3084\\u6210\\u529f\\u4e8b\\u4f8b\\u3092\\u7d39\\u4ecb\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/category\\\/crm-tools\\\/crm\\\/#listItem\",\"name\":\"\\u9867\\u5ba2\\u7ba1\\u7406\\u30fbCRM\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/#organization\",\"name\":\"\\u30ab\\u30a4\\u30af\\u30e9.mag\",\"description\":\"\\u96fb\\u8a71\\u696d\\u52d9\\u3084\\u901a\\u8a71\\u9332\\u97f3\\u3001\\u30af\\u30ec\\u30fc\\u30e0\\u5bfe\\u7b56\\u306a\\u3069CS\\u5411\\u4e0a\\u306b\\u5f79\\u7acb\\u3064\\u60c5\\u5831\\u3092\\u304a\\u5c4a\\u3051\",\"url\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/author\\\/nishiyama\\\/#author\",\"url\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/author\\\/nishiyama\\\/\",\"name\":\"\\u897f\\u5c71\\u96c4\\u8cb4\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/#webpage\",\"url\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/\",\"name\":\"\\u9867\\u5ba2\\u4f53\\u9a13\\u4fa1\\u5024\\uff08CX\\uff09\\u3068\\u306f\\uff1f \\u91cd\\u8981\\u8996\\u3055\\u308c\\u3066\\u3044\\u308b\\u7406\\u7531\\u3084\\u6210\\u529f\\u4e8b\\u4f8b\\u3092\\u7d39\\u4ecb | \\u30ab\\u30a4\\u30af\\u30e9.mag\",\"inLanguage\":\"ja\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/author\\\/nishiyama\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/author\\\/nishiyama\\\/#author\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/AdobeStock_267001947-scaled.jpeg\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/#mainImage\",\"width\":2560,\"height\":1707},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/crm-tools\\\/crm\\\/customer_experience\\\/#mainImage\"},\"datePublished\":\"2021-11-04T07:00:25+09:00\",\"dateModified\":\"2025-03-06T21:56:18+09:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/#website\",\"url\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/\",\"name\":\"\\u30ab\\u30a4\\u30af\\u30e9.mag\",\"description\":\"\\u96fb\\u8a71\\u696d\\u52d9\\u3084\\u901a\\u8a71\\u9332\\u97f3\\u3001\\u30af\\u30ec\\u30fc\\u30e0\\u5bfe\\u7b56\\u306a\\u3069CS\\u5411\\u4e0a\\u306b\\u5f79\\u7acb\\u3064\\u60c5\\u5831\\u3092\\u304a\\u5c4a\\u3051\",\"inLanguage\":\"ja\",\"publisher\":{\"@id\":\"https:\\\/\\\/kaiwa.cloud\\\/media\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb | \u30ab\u30a4\u30af\u30e9.mag","description":"","canonical_url":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"google-site-verification":"cpkYUaf8iDkFZaKBSVqhKusZuQICv4GKvafX28Re4Hg","miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/#article","name":"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb | \u30ab\u30a4\u30af\u30e9.mag","headline":"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb","author":{"@id":"https:\/\/kaiwa.cloud\/media\/author\/nishiyama\/#author"},"publisher":{"@id":"https:\/\/kaiwa.cloud\/media\/#organization"},"image":{"@type":"ImageObject","url":"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_267001947-scaled.jpeg","width":2560,"height":1707},"datePublished":"2021-11-04T07:00:25+09:00","dateModified":"2025-03-06T21:56:18+09:00","inLanguage":"ja","mainEntityOfPage":{"@id":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/#webpage"},"isPartOf":{"@id":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/#webpage"},"articleSection":"\u9867\u5ba2\u7ba1\u7406\u30fbCRM"},{"@type":"BreadcrumbList","@id":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/kaiwa.cloud\/media#listItem","position":1,"name":"Home","item":"https:\/\/kaiwa.cloud\/media","nextItem":{"@type":"ListItem","@id":"https:\/\/kaiwa.cloud\/media\/category\/crm-tools\/#listItem","name":"\u9867\u5ba2\u7ba1\u7406\u30fb\u5bfe\u5fdc\u30c4\u30fc\u30eb"}},{"@type":"ListItem","@id":"https:\/\/kaiwa.cloud\/media\/category\/crm-tools\/#listItem","position":2,"name":"\u9867\u5ba2\u7ba1\u7406\u30fb\u5bfe\u5fdc\u30c4\u30fc\u30eb","item":"https:\/\/kaiwa.cloud\/media\/category\/crm-tools\/","nextItem":{"@type":"ListItem","@id":"https:\/\/kaiwa.cloud\/media\/category\/crm-tools\/crm\/#listItem","name":"\u9867\u5ba2\u7ba1\u7406\u30fbCRM"},"previousItem":{"@type":"ListItem","@id":"https:\/\/kaiwa.cloud\/media#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/kaiwa.cloud\/media\/category\/crm-tools\/crm\/#listItem","position":3,"name":"\u9867\u5ba2\u7ba1\u7406\u30fbCRM","item":"https:\/\/kaiwa.cloud\/media\/category\/crm-tools\/crm\/","nextItem":{"@type":"ListItem","@id":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/#listItem","name":"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb"},"previousItem":{"@type":"ListItem","@id":"https:\/\/kaiwa.cloud\/media\/category\/crm-tools\/#listItem","name":"\u9867\u5ba2\u7ba1\u7406\u30fb\u5bfe\u5fdc\u30c4\u30fc\u30eb"}},{"@type":"ListItem","@id":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/#listItem","position":4,"name":"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb","previousItem":{"@type":"ListItem","@id":"https:\/\/kaiwa.cloud\/media\/category\/crm-tools\/crm\/#listItem","name":"\u9867\u5ba2\u7ba1\u7406\u30fbCRM"}}]},{"@type":"Organization","@id":"https:\/\/kaiwa.cloud\/media\/#organization","name":"\u30ab\u30a4\u30af\u30e9.mag","description":"\u96fb\u8a71\u696d\u52d9\u3084\u901a\u8a71\u9332\u97f3\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u7b56\u306a\u3069CS\u5411\u4e0a\u306b\u5f79\u7acb\u3064\u60c5\u5831\u3092\u304a\u5c4a\u3051","url":"https:\/\/kaiwa.cloud\/media\/"},{"@type":"Person","@id":"https:\/\/kaiwa.cloud\/media\/author\/nishiyama\/#author","url":"https:\/\/kaiwa.cloud\/media\/author\/nishiyama\/","name":"\u897f\u5c71\u96c4\u8cb4"},{"@type":"WebPage","@id":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/#webpage","url":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/","name":"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb | \u30ab\u30a4\u30af\u30e9.mag","inLanguage":"ja","isPartOf":{"@id":"https:\/\/kaiwa.cloud\/media\/#website"},"breadcrumb":{"@id":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/#breadcrumblist"},"author":{"@id":"https:\/\/kaiwa.cloud\/media\/author\/nishiyama\/#author"},"creator":{"@id":"https:\/\/kaiwa.cloud\/media\/author\/nishiyama\/#author"},"image":{"@type":"ImageObject","url":"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_267001947-scaled.jpeg","@id":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/#mainImage","width":2560,"height":1707},"primaryImageOfPage":{"@id":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/#mainImage"},"datePublished":"2021-11-04T07:00:25+09:00","dateModified":"2025-03-06T21:56:18+09:00"},{"@type":"WebSite","@id":"https:\/\/kaiwa.cloud\/media\/#website","url":"https:\/\/kaiwa.cloud\/media\/","name":"\u30ab\u30a4\u30af\u30e9.mag","description":"\u96fb\u8a71\u696d\u52d9\u3084\u901a\u8a71\u9332\u97f3\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u7b56\u306a\u3069CS\u5411\u4e0a\u306b\u5f79\u7acb\u3064\u60c5\u5831\u3092\u304a\u5c4a\u3051","inLanguage":"ja","publisher":{"@id":"https:\/\/kaiwa.cloud\/media\/#organization"}}]},"og:locale":"ja_JP","og:site_name":"\u30ab\u30a4\u30af\u30e9.mag","og:type":"article","og:title":"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb | \u30ab\u30a4\u30af\u30e9.mag","og:url":"https:\/\/kaiwa.cloud\/media\/crm-tools\/crm\/customer_experience\/","og:image":"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_267001947-scaled.jpeg","og:image:secure_url":"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_267001947-scaled.jpeg","og:image:width":2560,"og:image:height":1707,"article:published_time":"2021-11-03T22:00:25+00:00","article:modified_time":"2025-03-06T12:56:18+00:00","twitter:card":"summary","twitter:site":"@KaiwaCloud","twitter:title":"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff09\u3068\u306f\uff1f \u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u7406\u7531\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb | \u30ab\u30a4\u30af\u30e9.mag","twitter:image":"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2021\/10\/AdobeStock_267001947-scaled.jpeg"},"aioseo_meta_data":{"post_id":"4594","title":null,"description":null,"keywords":[],"keyphrases":{"focus":[],"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":[],"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"Article","isEnabled":true},"graphs":[]},"schema_type":"none","schema_type_options":"{\"article\":{\"articleType\":\"BlogPosting\"},\"course\":{\"name\":\"\",\"description\":\"\",\"provider\":\"\"},\"faq\":{\"pages\":[]},\"product\":{\"reviews\":[]},\"recipe\":{\"ingredients\":[],\"instructions\":[],\"keywords\":[]},\"software\":{\"reviews\":[],\"operatingSystems\":[]},\"webPage\":{\"webPageType\":\"WebPage\"},\"book\":[],\"event\":[],\"jobPosting\":[],\"music\":[],\"person\":[],\"restaurant\":[],\"service\":[],\"video\":[]}","pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","location":null,"local_seo":null,"limit_modified_date":false,"created":"2021-10-27 05:38:54","updated":"2025-03-06 13:05:37","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":null},"_links":{"self":[{"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/posts\/4594"}],"collection":[{"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/comments?post=4594"}],"version-history":[{"count":11,"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/posts\/4594\/revisions"}],"predecessor-version":[{"id":14155,"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/posts\/4594\/revisions\/14155"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/media\/4600"}],"wp:attachment":[{"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/media?parent=4594"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/categories?post=4594"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kaiwa.cloud\/media\/wp-json\/wp\/v2\/tags?post=4594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}