{"id":16752,"date":"2026-01-27T07:41:29","date_gmt":"2026-01-26T22:41:29","guid":{"rendered":"https:\/\/kaiwa.cloud\/media\/?p=16752"},"modified":"2026-01-27T07:41:29","modified_gmt":"2026-01-26T22:41:29","slug":"phone-training-materials-for-new-employees","status":"publish","type":"post","link":"https:\/\/kaiwa.cloud\/media\/telephone-work\/tel-support\/phone-training-materials-for-new-employees\/","title":{"rendered":"\u65b0\u4eba\u6559\u80b2\u306b\u4f7f\u3048\u308b\u96fb\u8a71\u5bfe\u5fdc\u6559\u6750\u3068\u306f\uff1f\u57fa\u672c\u304b\u3089\u5fdc\u7528\u7de8\u307e\u3067\u89e3\u8aac"},"content":{"rendered":"<p>\u300c\u96fb\u8a71\u5bfe\u5fdc\u306e\u6559\u6750\u3092\u4f5c\u308a\u305f\u3044\u300d\u300c\u65b0\u4eba\u304c\u96fb\u8a71\u306b\u51fa\u3089\u308c\u308b\u307e\u3067\u6642\u9593\u304c\u304b\u304b\u308b\u2026\u2026\u300d<\/p>\n<p>\u3053\u306e\u3088\u3046\u306a\u8ab2\u984c\u3092\u62b1\u3048\u3066\u3044\u307e\u305b\u3093\u304b\uff1f<\/p>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u306f\u3001\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3068\u3057\u3066\u4f01\u696d\u306e\u5370\u8c61\u3092\u5de6\u53f3\u3059\u308b\u91cd\u8981\u306a\u696d\u52d9\u3067\u3059\u304c\u3001\u4e0d\u6163\u308c\u306a\u65b0\u5165\u793e\u54e1\u304c\u62c5\u5f53\u3059\u308b\u3068\u3064\u307e\u305a\u304d\u3084\u3059\u3044\u4e00\u9762\u304c\u3042\u308a\u307e\u3059\u3002\u96fb\u8a71\u306b\u82e6\u624b\u610f\u8b58\u3092\u6301\u3064\u793e\u54e1\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u65b0\u4eba\u6559\u80b2\u306b\u304a\u3044\u3066\u306f\u96fb\u8a71\u5bfe\u5fdc\u6559\u6750\u3092\u7528\u610f\u3057\u3001\u96fb\u8a71\u5bfe\u5fdc\u30b9\u30ad\u30eb\u3092\u8eab\u306b\u3064\u3051\u3066\u3082\u3089\u3046\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001<strong>\u65b0\u4eba\u6559\u80b2\u3067\u5f79\u7acb\u3064\u96fb\u8a71\u5bfe\u5fdc\u6559\u6750\u306e\u8003\u3048\u65b9\u304b\u3089\u3001\u57fa\u672c\u7de8\u30fb\u5b9f\u8df5\u7de8\u30fb\u5fdc\u7528\u7de8\u306b\u5206\u3051\u305f\u6559\u6750\u306e\u4f5c\u308a\u65b9\u3001\u3055\u3089\u306b\u6559\u80b2\u52b9\u679c\u3092\u9ad8\u3081\u308b\u9032\u3081\u65b9<\/strong>\u307e\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<div 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title=\"\u30ab\u30a4\u30af\u30e9\u306e\u901a\u8a71\u9332\u97f3\u6a5f\u80fd\u3092\u30c1\u30a7\u30c3\u30af\" href=\"https:\/\/kaiwa.cloud\/resources\/tel_correspondence\/\r\n\/?utm_source=media&amp;utm_medium=article_btn&amp;utm_campaign=\" target=\"_blank\" rel=\"noopener\">\u30ab\u30a4\u30af\u30e9\u306e\u96fb\u8a71\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u30c1\u30a7\u30c3\u30af<\/a><br \/><\/span><span style=\"font-weight: 400;\">\u25b2\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306f\u3053\u3061\u3089\u304b\u3089<\/span><\/p>\r\n<\/div>\n<h2>\u65b0\u4eba\u6559\u80b2\u3067\u96fb\u8a71\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u30fb\u6559\u6750\u304c\u5f79\u7acb\u3064\u7406\u7531<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees1.jpeg\" alt=\"\" width=\"1200\" height=\"800\" class=\"aligncenter size-full wp-image-16769\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees1.jpeg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees1-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees1-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees1-768x512.jpeg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" 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class=\"is-style-border_sg\">\n<p>\u25bc\u30de\u30cb\u30e5\u30a2\u30eb\u3068\u6559\u6750\u306e\u9055\u3044<\/p>\n<ul>\n<li>\u30de\u30cb\u30e5\u30a2\u30eb\uff1d\u57fa\u790e\u77e5\u8b58\u30fb\u30de\u30ca\u30fc\u306a\u3069\u3001\u3042\u3089\u304b\u3058\u3081\u6c7a\u3081\u3089\u308c\u305f\u696d\u52d9\u30d5\u30ed\u30fc\u3084\u3001\u73fe\u5834\u3067\u8ff7\u308f\u305a\u884c\u52d5\u3059\u308b\u305f\u3081\u306e\u624b\u9806\u304c\u308f\u304b\u308b\u624b\u5f15\u66f8<\/li>\n<li>\u6559\u6750\uff1d\u7814\u4fee\u306a\u3069\u306e\u6559\u80b2\u3067\u96fb\u8a71\u5bfe\u5fdc\u306e\u65b9\u91dd\u30fb\u8003\u3048\u65b9\u3092\u8eab\u306b\u3064\u3051\u308b\u305f\u3081\u306e\u5b66\u7fd2\u30d7\u30ed\u30b0\u30e9\u30e0<\/li>\n<\/ul>\n<\/div>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u306f\u65b0\u4eba\u304c\u6700\u521d\u306b\u3064\u307e\u305a\u304d\u3084\u3059\u3044\u696d\u52d9\u3060\u304b\u3089\u3053\u305d\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u3067\u7406\u89e3\u3057\u3001\u6559\u6750\u3067\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3059\u308b\u8a2d\u8a08\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n<p>\u30de\u30cb\u30e5\u30a2\u30eb\u4f5c\u6210\u306b\u95a2\u3057\u3066\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2024\/07\/Telephone-support-manual-1-300x172.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/tel-support\/telephone-correspondence-manual\/\">\u96fb\u8a71\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u57fa\u672c\u7684\u306a\u6d41\u308c\u304b\u30893\u30b9\u30c6\u30c3\u30d7\u306e\u4f5c\u6210\u65b9\u6cd5\u307e\u3067\u89e3\u8aac<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u96fb\u8a71\u5bfe\u5fdc\u306e\u54c1\u8cea\u304c\u7d71\u4e00\u3067\u304d\u305a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u4f4e\u4e0b\u3057\u306a\u3044\u304b\u3068\u304a\u60a9\u307f\u306e\u4f01\u696d\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002 \u96fb\u8a71\u5bfe\u5fdc\u54c1\u8cea\u306e\u5411\u4e0a\u306e\u305f\u3081\u306b\u306f\u3001\u96fb\u8a71\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u304c\u304a\u3059\u3059\u3081\u3067\u3059...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<a href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/tel-support\/telephone-correspondence-manual\/\"><\/a><\/p>\n<p>\u6b21\u306e\u7ae0\u3067\u306f\u6559\u6750\u306e\u4f5c\u308a\u65b9\u3092\u307f\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n<h2>\u96fb\u8a71\u5bfe\u5fdc\u6559\u6750\u3092\u4f5c\u308b\u3068\u304d\u306b\u6574\u7406\u3059\u3079\u304d\u3053\u3068<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees10.jpeg\" alt=\"\" width=\"1200\" height=\"800\" class=\"size-full wp-image-16770\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees10.jpeg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees10-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees10-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees10-768x512.jpeg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u6559\u6750\u3092\u4f5c\u308b\u969b\u306b\u306f\u3001\u5fc5\u8981\u60c5\u5831\u3092\u6574\u7406\u3059\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u307e\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306b\u306f<strong>\u300c\u8ab0\u306b\u5411\u3051\u3066\u3069\u306e\u3088\u3046\u306a\u6559\u6750\u3092\u4f5c\u308b\u306e\u304b\u300d\u3092\u660e\u78ba\u306b\u3059\u308b<\/strong>\u3053\u3068\u3067\u3059\u3002<\/p>\n<div class=\"is-style-border_sg\">\n<p>\u25bc\u6574\u7406\u3059\u308b\u5185\u5bb9<\/p>\n<ul>\n<li>\u5bfe\u8c61\u8005\uff1a\u96fb\u8a71\u5bfe\u5fdc\u306b\u4e0d\u6163\u308c\u306a\u793e\u54e1\u3000\u306a\u3069<\/li>\n<li>\u96fb\u8a71\u306e\u983b\u5ea6\u3068\u3088\u304f\u3042\u308b\u7528\u4ef6<\/li>\n<li>\u9054\u6210\u76ee\u6a19\uff1a\u96fb\u8a71\u306b\u51fa\u30661\u4eba\u3067\u5224\u65ad\u3067\u304d\u308b\u30ec\u30d9\u30eb\u3000\u306a\u3069<\/li>\n<li>\u5b9f\u969b\u306e\u96fb\u8a71\u5bfe\u5fdc\u4e8b\u4f8b\uff1a\u6559\u6750\u5316\u3067\u304d\u308b\u5b9f\u4f8b\u3001\u5931\u6557\u30fb\u6210\u529f\u4f8b\u3092\u30d4\u30c3\u30af\u30a2\u30c3\u30d7<\/li>\n<li>\u6559\u6750\u306e\u5f62\u5f0f\uff1a\u30c6\u30ad\u30b9\u30c8\uff08\u30de\u30cb\u30e5\u30a2\u30eb\uff09\u3001\u52d5\u753b\uff08e\u30e9\u30fc\u30cb\u30f3\u30b0\uff09\u3001\u97f3\u58f0\uff08\u5b9f\u969b\u306e\u9332\u97f3\uff09\u306a\u3069<\/li>\n<\/ul>\n<\/div>\n<p>\u793e\u5185\u306e\u96fb\u8a71\u696d\u52d9\u3092\u632f\u308a\u8fd4\u308a\u3053\u308c\u3089\u3092\u6574\u7406\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002\u6b21\u306e\u7ae0\u3067\u306f\u3001\u5177\u4f53\u7684\u306a\u6559\u6750\u306e\u4f5c\u6210\u306b\u9032\u3093\u3067\u3044\u304d\u307e\u3059\u3002<\/p>\n<h2>\u3010\u57fa\u672c\u7de8\u3011\u96fb\u8a71\u5bfe\u5fdc\u306e\u57fa\u790e\u3068\u5b9a\u578b\u30d5\u30ec\u30fc\u30ba\u3092\u899a\u3048\u3066\u3082\u3089\u3046<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees3.jpeg\" alt=\"\" width=\"1200\" height=\"800\" class=\"aligncenter size-full wp-image-16771\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees3.jpeg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees3-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees3-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees3-768x512.jpeg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>\u6574\u7406\u3057\u305f\u5185\u5bb9\u3092\u3082\u3068\u306b\u3001\u4ee5\u4e0b\u306e\u9806\u3067<strong>\u57fa\u790e\u304c\u5b66\u3079\u308b\u6559\u6750\u3092\u4f5c\u6210<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u96fb\u8a71\u5bfe\u5fdc\u306e\u57fa\u672c\u30de\u30ca\u30fc\u30fb\u6d41\u308c\u3092\u6574\u7406<\/li>\n<li>\u3059\u3050\u4f7f\u3048\u308b\u5b9a\u578b\u30d5\u30ec\u30fc\u30ba\u3092\u7528\u610f<\/li>\n<li>\u96fb\u8a71\u5bfe\u5fdc\u3068\u3042\u308f\u305b\u3066\u899a\u3048\u308b\u3079\u304d\u5185\u5bb9\u3092\u63d0\u793a<\/li>\n<\/ol>\n<p>\u3059\u3067\u306b\u30de\u30cb\u30e5\u30a2\u30eb\u304c\u3042\u308b\u5834\u5408\u306f\u3001<strong>\u5185\u5bb9\u3092\u898b\u76f4\u3057\u305f\u3046\u3048\u3067\u3001\u7814\u4fee\u7528\u306b\u308f\u304b\u308a\u3084\u3059\u304f\u6574\u7406\u3057\u305f\u6559\u6750\u3068\u3057\u3066\u88dc\u8db3<\/strong>\u3057\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u304c\u306a\u3044\u5834\u5408\u306f\u3001\u57fa\u790e\u304b\u3089\u5fdc\u7528\u307e\u3067\u7dcf\u62ec\u3067\u304d\u308b\u6559\u6750\u3092\u4f5c\u308b\u306e\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<p>\u305d\u308c\u3067\u306f\u5177\u4f53\u7684\u306b\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u96fb\u8a71\u5bfe\u5fdc\u306e\u57fa\u672c\u30de\u30ca\u30fc\u30fb\u6d41\u308c\u3092\u6574\u7406<\/h3>\n<p>\u307e\u305a\u3001<strong>\u96fb\u8a71\u306e\u958b\u59cb\u304b\u3089\u7d42\u4e86\u307e\u3067\u306e\u4e00\u9023\u306e\u6d41\u308c\u3092\u6574\u7406<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<p>\u3053\u3053\u3067\u306f\u3001\u7c21\u5358\u306b6\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u5206\u3051\u3066\u307e\u3068\u3081\u3066\u307f\u307e\u3057\u305f\u3002<\/p>\n<table>\n<thead>\n<tr>\n<th>\u6d41\u308c<\/th>\n<th>\u57fa\u672c\u30de\u30ca\u30fc<\/th>\n<th>\u30d5\u30ec\u30fc\u30ba\u4f8b<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<th>1.\u96fb\u8a71\u3092\u53d7\u3051\u308b\u3068\u304d<\/th>\n<td>3\u30b3\u30fc\u30eb\u4ee5\u5185\u306b\u51fa\u308b<\/td>\n<td>\u300c\u304a\u96fb\u8a71\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002\u25cb\u25cb\uff08\u4f1a\u793e\u540d\uff09\u3067\u3054\u3056\u3044\u307e\u3059\u300d<\/td>\n<\/tr>\n<tr>\n<th>2.\u540d\u4e57\u308a\u65b9<\/th>\n<td>\u4f1a\u793e\u540d\u3001\u90e8\u7f72\u540d\u3001\u6c0f\u540d\u306e\u9806\u3067\u540d\u4e57\u308b<\/td>\n<td>\u300c\u3007\u3007\u682a\u5f0f\u4f1a\u793e\u3001\u25b3\u25b3\u90e8\u306e\u25a1\u25a1\u3067\u3054\u3056\u3044\u307e\u3059\u300d<\/td>\n<\/tr>\n<tr>\n<th>3.\u7528\u4ef6\u306e\u78ba\u8a8d<\/th>\n<td>\u76f8\u624b\u306e\u540d\u524d\u3068\u7528\u4ef6\u3092\u30e1\u30e2\u306b\u53d6\u308a\u306a\u304c\u3089\u78ba\u8a8d\u3059\u308b<\/td>\n<td>\u300c\u6050\u308c\u5165\u308a\u307e\u3059\u304c\u3001\u304a\u540d\u524d\u3092\u304a\u4f3a\u3044\u3057\u3066\u3082\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\u300d<br \/>\n\u300c\u3069\u306e\u3088\u3046\u306a\u3054\u7528\u4ef6\u3067\u3057\u3087\u3046\u304b\u300d<\/td>\n<\/tr>\n<tr>\n<th>4.\u96fb\u8a71\u306e\u53d6\u308a\u6b21\u304e<\/th>\n<td>\u96fb\u8a71\u3092\u4fdd\u7559\u3057\u3001\u62c5\u5f53\u8005\u306e\u5728\u5e2d\u30fb\u4e0d\u5728\u3092\u78ba\u8a8d\u3059\u308b<\/td>\n<td>\u300c\u62c5\u5f53\u8005\u306b\u304a\u3064\u306a\u304e\u3044\u305f\u3057\u307e\u3059\u306e\u3067\u3001\u5c11\u3005\u304a\u5f85\u3061\u304f\u3060\u3055\u3044\u300d<\/p>\n<p>\u300c\u305f\u3060\u3044\u307e\u3007\u3007\u306f\u5e2d\u3092\u5916\u3057\u3066\u304a\u308a\u307e\u3059\u3002\u623b\u308a\u6b21\u7b2c\u3054\u9023\u7d61\u3092\u5dee\u3057\u4e0a\u3052\u3066\u3082\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\u300d<\/td>\n<\/tr>\n<tr>\n<th>5.\u5fa9\u5531\u30fb\u78ba\u8a8d\u306e\u4ed5\u65b9<\/th>\n<td>\u7528\u4ef6\u3092\u4f3a\u3046\u969b\u3001\u91cd\u8981\u4e8b\u9805\uff08\u65e5\u6642\u30fb\u6570\u91cf\u30fb\u540d\u524d\u306a\u3069\uff09\u3092\u5fa9\u5531\u3001\u78ba\u8a8d\u3059\u308b<\/td>\n<td>\u300c\u5ff5\u306e\u305f\u3081\u78ba\u8a8d\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002\uff08\u91cd\u8981\u4e8b\u9805\u3092\u7e70\u308a\u8fd4\u3059\uff09\u300d<br \/>\n\u300c\u3007\u3007\u3067\u304a\u9593\u9055\u3044\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u300d<\/td>\n<\/tr>\n<tr>\n<th>6.\u96fb\u8a71\u306e\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u65b9\u6cd5<\/th>\n<td>\u8cea\u554f\u306e\u6709\u7121\u3092\u78ba\u8a8d\u5f8c\u3001\u304a\u793c\u3001\u76f8\u624b\u304c\u5207\u3063\u3066\u304b\u3089\u53d7\u8a71\u5668\u3092\u7f6e\u304f<\/td>\n<td>\u300c\u307b\u304b\u306b\u3054\u4e0d\u660e\u70b9\u306f\u3054\u3056\u3044\u307e\u3059\u3067\u3057\u3087\u3046\u304b\u300d<br \/>\n\u300c\u672c\u65e5\u306f\u304a\u96fb\u8a71\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u3002\u5931\u793c\u3044\u305f\u3057\u307e\u3059\u300d<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u306e\u57fa\u672c\u30de\u30ca\u30fc\u306e\u8a73\u7d30\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2024\/11\/Telephone-support-office-work-11-300x200.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/tel-support\/telephone-support-office-work\/\">\u4e8b\u52d9\u8077\u306e\u96fb\u8a71\u5bfe\u5fdc\u30ac\u30a4\u30c9\uff01\u57fa\u672c\u30de\u30ca\u30fc\u304b\u3089\u899a\u3048\u3066\u304a\u304d\u305f\u3044\u5bfe\u5fdc\u306e\u30b3\u30c4\u307e\u3067\u7d39\u4ecb<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u4e8b\u52d9\u8077\u3067\u306f\u96fb\u8a71\u5bfe\u5fdc\u304c\u5fc5\u8981\u3068\u3055\u308c\u308b\u5834\u9762\u304c\u591a\u304f\u3042\u308a\u307e\u3059\u3002\u4f01\u696d\u3067\u3082\u3001\u30e1\u30fc\u30eb\u3084\u30c1\u30e3\u30c3\u30c8\u30c4\u30fc\u30eb\u306a\u3069\u3092\u7528\u3044\u305f\u30c6\u30ad\u30b9\u30c8\u30d9\u30fc\u30b9\u306e\u3084\u308a\u53d6\u308a\u3082\u5897\u3048\u3066\u3044\u307e\u3059\u304c\u3001\u307e\u3060\u307e\u3060\u96fb\u8a71\u306b\u3088\u308b...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n<h3>\u3059\u3050\u4f7f\u3048\u308b\u5b9a\u578b\u30d5\u30ec\u30fc\u30ba\u3092\u7528\u610f<\/h3>\n<p>\u6b21\u306b\u3001<strong>\u96fb\u8a71\u5bfe\u5fdc\u3067\u3088\u304f\u4f7f\u3046\u30d5\u30ec\u30fc\u30ba<\/strong>\u3092\u307e\u3068\u3081\u307e\u3059\u3002\u65b0\u5165\u793e\u54e1\u304c\u899a\u3048\u3066\u3059\u3050\u306b\u4f7f\u3048\u308b\u3088\u3046\u3001\u5b9a\u756a\u30d5\u30ec\u30fc\u30ba\u3092\u96c6\u3081\u3001\u63d0\u793a\u3059\u308b\u306e\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<p>\u53c2\u8003\u307e\u3067\u306b\u3001\u656c\u8a9e\u3068\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449\u3001\u6ce8\u610f\u304c\u5fc5\u8981\u306a\u8868\u73fe\u3092\u96c6\u3081\u307e\u3057\u305f\u3002<\/p>\n<table>\n<thead>\n<tr>\n<th>\u9805\u76ee<\/th>\n<th>\u30d5\u30ec\u30fc\u30ba\u4f8b<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<th>\u656c\u8a9e<\/th>\n<td>\n<ul>\n<li>\u627f\u8afe\u3059\u308b\u300c\u304b\u3057\u3053\u307e\u308a\u307e\u3057\u305f\u300d<\/li>\n<li>\u78ba\u8a8d\u3059\u308b\u300c\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3059\u306e\u3067\u3001\u5c11\u3005\u304a\u5f85\u3061\u304f\u3060\u3055\u3044\u300d<\/li>\n<li>\u4f1d\u8a00\u3092\u9810\u304b\u308b \u300c\u3007\u3007\u306b\u7533\u3057\u4f1d\u3048\u307e\u3059\u300d<\/li>\n<li>\u5f85\u3063\u3066\u3082\u3089\u3046 \u300c\u5c11\u3005\u304a\u5f85\u3061\u3044\u305f\u3060\u3051\u307e\u3059\u3067\u3057\u3087\u3046\u304b\u300d<\/li>\n<li>\u6298\u308a\u8fd4\u3057\u5bfe\u5fdc \u300c\u62c5\u5f53\u8005\u3088\u308a\u6298\u308a\u8fd4\u3057\u3054\u9023\u7d61\u3044\u305f\u3057\u307e\u3059\u300d<\/li>\n<li>\u4e86\u627f\u3092\u5f97\u308b\u300c\uff5e\u3057\u3066\u3082\u3088\u308d\u3057\u3044\u3067\u3057\u3087\u3046\u304b\u300d<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<th>\u30af\u30c3\u30b7\u30e7\u30f3\u8a00\u8449<\/th>\n<td>\u203b\u76f8\u624b\u306b\u4f9d\u983c\u3084\u8cea\u554f\u3092\u3059\u308b\u969b\u3001\u6c17\u6301\u3061\u306b\u914d\u616e\u3057\u3066\u4f1d\u3048\u308b\u8868\u73fe<\/p>\n<ul>\n<li>\u8cea\u554f\u3059\u308b\u300c\u6050\u308c\u5165\u308a\u307e\u3059\u304c\uff5e\u300d<\/li>\n<li>\u4f9d\u983c\u3059\u308b\u300c\u304a\u624b\u6570\u3067\u3059\u304c\uff5e\u300d<\/li>\n<li>\u5426\u5b9a\u30fb\u8a02\u6b63\u300c\u8aa0\u306b\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u304c\uff5e\u300d<\/li>\n<li>\u518d\u78ba\u8a8d \u300c\u5ff5\u306e\u305f\u3081\u78ba\u8a8d\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u304c\uff5e\u300d<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<th>\u6ce8\u610f\u304c\u5fc5\u8981\u306a\u8868\u73fe<\/th>\n<td>\u203b\u76f8\u624b\u306b\u5bfe\u3057\u3066\u7121\u793c\u306b\u306a\u308a\u304c\u3061\u306a\u8868\u73fe<\/p>\n<ul>\n<li>\u8aa4\u300c\u308f\u304b\u308a\u307e\u305b\u3093\u300d\u2192\u6b63\u300c\u78ba\u8a8d\u3044\u305f\u3057\u307e\u3059\u306e\u3067\u3001\u5c11\u3005\u304a\u5f85\u3061\u304f\u3060\u3055\u3044\u300d<\/li>\n<li>\u8aa4\u300c\u3067\u304d\u307e\u305b\u3093\u300d\u300c\u7121\u7406\u3067\u3059\u300d\u2192\u6b63\u300c\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u304c\u3001\u5bfe\u5fdc\u3044\u305f\u3057\u304b\u306d\u307e\u3059\u3002\u300d<\/li>\n<li>\u8aa4\u300c\u5f8c\u3067\u96fb\u8a71\u3057\u307e\u3059\u300d\u2192\u6b63\u300c\u6539\u3081\u3066\u3053\u3061\u3089\u304b\u3089\u304a\u96fb\u8a71\u3044\u305f\u3057\u307e\u3059\u3002\u300d<\/li>\n<li>\u8aa4\u300c\uff5e\u306b\u306a\u308a\u307e\u3059\u300d\u2192\u6b63\u300c\uff5e\u3067\u3054\u3056\u3044\u307e\u3059\u300d<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u306b\u5f79\u7acb\u3064\u4f8b\u6587\u3092\u3088\u308a\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u65b9\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3082\u3054\u6d3b\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2022\/01\/AdobeStock_274044106-300x200.jpeg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/tel-support\/telephone-answering\/\">\u3010\u4eca\u3059\u3050\u4f7f\u3048\u308b\u3011\u96fb\u8a71\u5bfe\u5fdc\u306b\u5f79\u7acb\u3064\u4f8b\u6587\u3092\u7dcf\u307e\u3068\u3081\uff5c\u30b7\u30fc\u30f3\u5225\u306e\u4f8b\u6587\u3082\u7d39\u4ecb<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u300c\u96fb\u8a71\u5bfe\u5fdc\u3078\u306e\u82e6\u624b\u610f\u8b58\u3092\u306a\u304f\u3057\u3001\u30b9\u30c8\u30ec\u30b9\u3092\u8efd\u6e1b\u3057\u305f\u3044\u300d \u300c\u793e\u54e1\u306e\u96fb\u8a71\u5bfe\u5fdc\u30b9\u30ad\u30eb\u5dee\u3092\u306a\u304f\u3057\u3001\u5168\u4f53\u7684\u306b\u54c1\u8cea\u5411\u4e0a\u3055\u305b\u305f\u3044\u300d \u3068\u60a9\u3093\u3067\u306f\u3044\u307e\u305b\u3093\u304b\u3002 \u96fb\u8a71\u5bfe\u5fdc\u306f\u3001\u4f01\u696d\u306b...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n<h3>\u96fb\u8a71\u5bfe\u5fdc\u3068\u3042\u308f\u305b\u3066\u899a\u3048\u308b\u3079\u304d\u5185\u5bb9\u3092\u63d0\u793a<\/h3>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u6559\u6750\u306b\u306f\u3001<strong>\u767a\u8a71\u3067\u5f79\u7acb\u3064\u30d5\u30ec\u30fc\u30ba\u3084\u30de\u30ca\u30fc\u306e\u307b\u304b\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u899a\u3048\u308b\u3079\u304d\u5185\u5bb9<\/strong>\u3082\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u793e\u5185\u30eb\u30fc\u30eb\u3092\u6c7a\u3081\u3066\u304a\u304f\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<div class=\"is-style-border_sg\">\n<p>\u25bc\u96fb\u8a71\u5bfe\u5fdc\u3068\u3042\u308f\u305b\u3066\u62bc\u3055\u3048\u308b\u3053\u3068<\/p>\n<ul>\n<li>\u4fdd\u7559\u30fb\u8ee2\u9001\u306e\u30eb\u30fc\u30eb<\/li>\n<li>\u6298\u308a\u8fd4\u3057\u5bfe\u5fdc\u306e\u624b\u9806<\/li>\n<li>\u30e1\u30e2\u306e\u53d6\u308a\u65b9\uff08\u8ab0\u30fb\u3044\u3064\u30fb\u4f55\u3092\u30fb\u3069\u3046\u3059\u308b\u304b\uff09<\/li>\n<\/ul>\n<\/div>\n<p>\u306a\u304b\u3067\u3082\u30e1\u30e2\u306e\u53d6\u308a\u65b9\u306f\u3001\u6163\u308c\u304c\u5fc5\u8981\u306a\u4f5c\u696d\u3067\u3059\u3002\u30b3\u30c4\u3092\u77e5\u308a\u305f\u3044\u65b9\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3082\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2023\/09\/Telephone-memo-template-4-300x214.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/tel-support\/telephone-memo-template\/\">\u96fb\u8a71\u5bfe\u5fdc\u306e\u30e1\u30e2\u306f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u5927\u5207\uff01\u57fa\u672c\u304b\u3089\u30aa\u30ea\u30b8\u30ca\u30eb\u307e\u3067\u5b8c\u5168\u30ac\u30a4\u30c9<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u300c\u96fb\u8a71\u5bfe\u5fdc\u3067\u4f55\u3092\u30e1\u30e2\u3059\u308c\u3070\u3044\u3044\u304b\u308f\u304b\u3089\u306a\u3044\u300d \u300c\u96fb\u8a71\u5bfe\u5fdc\u306e\u30e1\u30e2\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u6b32\u3057\u3044\u300d \u4e00\u822c\u7684\u306a\u96fb\u8a71\u5bfe\u5fdc\u306e\u30e1\u30e2\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306f\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3084\u5e02\u8ca9\u54c1\u3067\u898b\u3064\u304b\u308a\u307e\u3059...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n<h2>\u3010\u5b9f\u8df5\u7de8\u3011\u5b9f\u969b\u306e\u96fb\u8a71\u5bfe\u5fdc\u306b\u5373\u3057\u305f\u6559\u80b2\u3092\u3059\u308b<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees4.jpeg\" alt=\"\" width=\"1200\" height=\"655\" class=\"aligncenter size-full wp-image-16772\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees4.jpeg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees4-300x164.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees4-1024x559.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees4-768x419.jpeg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>\u524d\u7ae0\u3067\u306f\u57fa\u672c\u7de8\u3067\u30a4\u30f3\u30d7\u30c3\u30c8\u3059\u3079\u304d\u57fa\u790e\u77e5\u8b58\u3092\u62bc\u3055\u3048\u3066\u304d\u307e\u3057\u305f\u3002\u672c\u7ae0\u3067\u306f\u3001<strong>\u5b9f\u8df5\u7de8\u3068\u3057\u3066\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u4e2d\u5fc3\u306e\u6559\u6750\u3092\u4f5c\u6210<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306b\u306f\u4ee5\u4e0b\u306e2\u70b9\u3067\u3059\u3002<\/p>\n<ol>\n<li>\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u30f3\u30b0\u7528\u30b7\u30ca\u30ea\u30aa\u3092\u4f5c\u6210<\/li>\n<li>\u3088\u304f\u3042\u308b\u30df\u30b9\u30fb\u5931\u6557\u4f8b\u3092\u6559\u6750\u5316<\/li>\n<\/ol>\n<p>\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h3>\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u30f3\u30b0\u7528\u30b7\u30ca\u30ea\u30aa\u3092\u4f5c\u6210<\/h3>\n<p>\u307e\u305a\u3001<strong>\u5b9f\u969b\u306e\u96fb\u8a71\u5bfe\u5fdc\u4e8b\u4f8b\u3092\u3082\u3068\u306b\u3001\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u30f3\u30b0\u7528\u306e\u30b7\u30ca\u30ea\u30aa\u3092\u7528\u610f<\/strong>\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u3088\u304f\u3042\u308b\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u30b7\u30ca\u30ea\u30aa\u5316\u3057\u3001\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4f7f\u7528\u3057\u3066\u7df4\u7fd2\u3057\u3066\u3082\u3089\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u3068\u304d\u30012\u4eba\u305a\u3064\u96fb\u8a71\u5bfe\u5fdc\u3092\u3059\u308b\u65b0\u4eba\u5f79\u3068\u9867\u5ba2\u5f79\u306b\u5206\u304b\u308c\u3066\u3001\u4ea4\u4e92\u306b\u7df4\u7fd2\u3059\u308c\u3070\u3001\u305d\u308c\u305e\u308c\u306e\u72b6\u6cc1\u3084\u53d6\u308b\u3079\u304d\u5bfe\u5fdc\u65b9\u6cd5\u3092\u7406\u89e3\u3057\u3084\u3059\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u52a0\u3048\u3066\u3001\u30b7\u30ca\u30ea\u30aa\u306b\u306f\u60f3\u5b9a\u5916\u306e\u8cea\u554f\u3082\u76db\u308a\u8fbc\u3093\u3067\u307f\u3066\u304f\u3060\u3055\u3044\u3002\u5bfe\u5fdc\u306b\u6163\u308c\u3066\u304d\u305f\u65b0\u4eba\u304c\u3001\u72b6\u6cc1\u306b\u3042\u3063\u305f\u5224\u65ad\u529b\u3092\u990a\u3044\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3>\u3088\u304f\u3042\u308b\u30df\u30b9\u30fb\u5931\u6557\u4f8b\u3092\u6559\u6750\u5316<\/h3>\n<p>\u6b21\u306b\u3001\u65b0\u4eba\u304c\u3064\u307e\u305a\u304d\u3084\u3059\u3044<strong>\u96fb\u8a71\u5bfe\u5fdc\u306e\u30df\u30b9\u3084\u5931\u6557\u4f8b\u3092\u3001\u6bb5\u968e\u3092\u8ffd\u3063\u3066\u96fb\u8a71\u5bfe\u5fdc\u6559\u6750\u306b<\/strong>\u307e\u3068\u3081\u307e\u3059\u3002\u3042\u3089\u304b\u3058\u3081\u300c\u9593\u9055\u3048\u3084\u3059\u3044\u5bfe\u5fdc\u300d\u3092\u6574\u7406\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u5b9f\u969b\u306e\u96fb\u8a71\u5bfe\u5fdc\u6642\u306b\u3082\u51b7\u9759\u306b\u5224\u65ad\u3057\u3084\u3059\u304f\u306a\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n<p>\u6559\u6750\u306b\u306f\u5358\u306b\u6b63\u89e3\u3092\u793a\u3059\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u306a\u305c\u9593\u9055\u3048\u305f\u306e\u304b\u3092\u89e3\u8aac\u3057\u3001\u6b63\u3057\u3044\u5bfe\u5fdc\u65b9\u6cd5\u3092\u63d0\u793a\u3057\u307e\u3059\u3002\u53c2\u8003\u307e\u3067\u306b\u3001\u9593\u9055\u3048\u305f\u7406\u7531\u3068\u6b63\u3057\u3044\u5bfe\u5fdc\u6cd5\u306e\u793a\u3057\u65b9\u306e\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<div class=\"is-style-border_sg\">\n<p>\u25bc\u62c5\u5f53\u8005\u304c\u4e0d\u5728\u306a\u306e\u306b\u300c\u25cb\u25cb\u306f\u4eca\u3044\u307e\u305b\u3093\u300d\u3068\u7b54\u3048\u3066\u3057\u307e\u3063\u305f\u5834\u5408<\/p>\n<ol>\n<li>\u4e0d\u9069\u5207\u306a\u7406\u7531\uff1a \u76f8\u624b\u306b\u96d1\u306a\u5370\u8c61\u3092\u4e0e\u3048\u3084\u3059\u304f\u3001\u30af\u30ec\u30fc\u30e0\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u305f\u3081<\/li>\n<li>\u6b63\u3057\u3044\u5bfe\u51e6\u6cd5\uff1a\u8b1d\u7f6a\u3057\u3066\u4f1d\u3048\u76f4\u3057\u3001\u305d\u306e\u5f8c\u306e\u5bfe\u5fdc\u3092\u63d0\u6848\u3059\u308b<br 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height=\"800\" class=\"aligncenter size-full wp-image-16773\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees5.jpeg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees5-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees5-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees5-768x512.jpeg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" 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srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees6.jpeg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees6-300x200.jpeg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees6-1024x683.jpeg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/01\/phone-training-materials-for-new-employees6-768x512.jpeg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u6559\u6750\u306e\u4f5c\u6210\u65b9\u6cd5\u3084\u76db\u308a\u8fbc\u3080\u5185\u5bb9\u3092\u8ffd\u3063\u3066\u304d\u307e\u3057\u305f\u304c\u3001\u91cd\u8981\u306a\u306e\u306f\u3001\u305d\u308c\u3089\u3092\u3057\u3063\u304b\u308a\u3068<strong>\u30a4\u30f3\u30d7\u30c3\u30c8\u3057\u3001\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3068\u632f\u308a\u8fd4\u308a\u3092\u901a\u3057\u3066\u8eab\u306b\u3064\u3051\u3066\u3082\u3089\u3046<\/strong>\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u672c\u7ae0\u3067\u306f\u3001\u65b0\u4eba\u6559\u80b2\u3067\u3001\u6bb5\u968e\u7684\u306b\u300c1.\u57fa\u790e\u300d\u300c2.\u5b9f\u8df5\u300d\u300c3.\u5fdc\u7528\u7de8\u300d\u307e\u3067\u306e\u9032\u3081\u65b9\u30922\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u5206\u3051\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u6559\u6750\u5b66\u7fd2\u3068\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3067\u5b9a\u7740\u3055\u305b\u308b<\/li>\n<li>\u5b9a\u671f\u7684\u306a\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068\u632f\u308a\u8fd4\u308a\u3092\u304a\u3053\u306a\u3046<\/li>\n<\/ol>\n<p>\u306a\u304a\u3001\u52b9\u679c\u7684\u306a\u6559\u80b2\u306e\u30b3\u30c4\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u3082\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2026\/05\/telephone-answer-newcomer-1-300x169.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/tel-support\/telephone-answer-newcomer\/\">\u96fb\u8a71\u5bfe\u5fdc\u306e\u57fa\u672c\u3092\u65b0\u4eba\u306b\u4f1d\u3048\u308b\u306b\u306f\uff1f\u5177\u4f53\u7684\u306a\u30d5\u30ec\u30fc\u30ba\u304b\u3089\u6559\u80b2\u306e\u30b3\u30c4\u307e\u3067\u7d39\u4ecb<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u300c\u96fb\u8a71\u5bfe\u5fdc\u3092\u3057\u305f\u304c\u3089\u306a\u3044\u65b0\u4eba\u304c\u3044\u3066\u56f0\u3063\u3066\u3044\u308b\u300d \u300c\u65b0\u4eba\u306e\u30b9\u30c8\u30ec\u30b9\u306b\u306a\u3089\u306a\u3044\u6559\u80b2\u65b9\u6cd5\u3092\u77e5\u308a\u305f\u3044\u3051\u3069\u3001\u4f55\u304b\u3089\u59cb\u3081\u308c\u3070\u3044\u3044\u3093\u3060\u308d\u3046\u300d \u3053\u306e\u3088\u3046\u306b\u304a\u60a9\u307f\u3067\u306f\u3042\u308a\u307e\u305b\u3093...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n<h3>\u6559\u6750\u5b66\u7fd2\u3068\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3067\u5b9a\u7740\u3055\u305b\u308b<\/h3>\n<p>\u300c1.\u57fa\u790e\u300d\u300c2.\u5b9f\u8df5\u300d\u300c3.\u5fdc\u7528\u7de8\u300d\u3078\u3068\u3001\u6559\u6750\u3092\u4f7f\u7528\u3057\u3066\u30b9\u30c6\u30c3\u30d7\u30a2\u30c3\u30d7\u3057\u3066\u3044\u304f\u904e\u7a0b\u3067\u306f\u3001<strong>\u6559\u6750\u3067\u30a4\u30f3\u30d7\u30c3\u30c8\u3092\u884c\u3044\u3001\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3092\u3059\u308b\u3053\u3068\u3067\u30b9\u30ad\u30eb\u306e\u5b9a\u7740\u3092<\/strong>\u76ee\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>1\u306f\u5ea7\u5b66\u30012\u306f\u57fa\u672c\u306e\u6d41\u308c\u306e\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u30013\u306f\u65b0\u4eba\u540c\u58eb\u30fb\u5148\u8f29\u3068\u7df4\u7fd2\u3059\u308b\u306a\u3069\u306e\u65b9\u6cd5\u3092\u3068\u308a\u307e\u3057\u3087\u3046\u3002\u305f\u3068\u3048\u3070\u3001\u96fb\u8a71\u5bfe\u5fdc\u6559\u6750\u306e\u57fa\u672c\u7de8\u3067\u306f\u5ea7\u5b66\u3001\u5b9f\u8df5\u7de8\u3067\u7df4\u7fd2\u3057\u3001\u5fdc\u7528\u7de8\u3067\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306a\u3069\u306e\u8003\u3048\u65b9\u3084\u65b9\u91dd\u3092\u5b66\u3073\u307e\u3059\u3002<\/p>\n<p>\u305d\u3057\u3066\u5341\u5206\u306b\u7df4\u7fd2\u3057\u305f\u5f8c\u306f\u3001\u5b9f\u969b\u306b\u96fb\u8a71\u5bfe\u5fdc\u3092\u304a\u3053\u306a\u3044\u307e\u3059\u3002<\/p>\n<h3>\u5b9a\u671f\u7684\u306a\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068\u632f\u308a\u8fd4\u308a\u3092\u304a\u3053\u306a\u3046<\/h3>\n<p>\u5b9f\u969b\u306b<strong>\u96fb\u8a71\u5bfe\u5fdc\u3092\u3057\u3066\u3082\u3089\u3044\u306a\u304c\u3089\u3001\u5b9a\u671f\u7684\u306a\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068\u632f\u308a\u8fd4\u308a\u3092\u304a\u3053\u306a\u3046<\/strong>\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u6559\u6750\u306b\u3088\u3063\u3066\u521d\u671f\u30ec\u30d9\u30eb\u306f\u5747\u4e00\u5316\u3067\u304d\u307e\u3059\u304c\u3001\u5b9f\u52d9\u3092\u91cd\u306d\u308b\u3046\u3061\u306b\u81ea\u5df1\u6d41\u306e\u5bfe\u5fdc\u306b\u306a\u308a\u3084\u3059\u3044\u305f\u3081\u3001\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068\u632f\u308a\u8fd4\u308a\u3092\u304a\u3053\u306a\u3046\u3053\u3068\u3067\u5bfe\u5fdc\u54c1\u8cea\u306e\u3070\u3089\u3064\u304d\u3092\u9632\u304e\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068\u632f\u308a\u8fd4\u308a\u306b\u3088\u308a\u3001\u5c0f\u3055\u306a\u30df\u30b9\u3092\u898b\u9003\u3055\u305a\u3001\u65e9\u671f\u306b\u4fee\u6b63\u3057\u307e\u3057\u3087\u3046\u3002\u3053\u306e\u3088\u3046\u306b\u3001\u96fb\u8a71\u6559\u80b2\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u307e\u3067\u542b\u3081\u3066\u8a2d\u8a08\u3059\u308b\u3053\u3068\u3067\u3001\u96fb\u8a71\u5bfe\u5fdc\u30b9\u30ad\u30eb\u3092\u5b89\u5b9a\u3055\u305b\u308b\u3053\u3068\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u5bfe\u5fdc\u54c1\u8cea\u306e\u3070\u3089\u3064\u304d\u3084\u30df\u30b9\u3092\u9632\u3050\u305f\u3081\u306b\u3082\u3001\u5b9a\u671f\u7684\u306a\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u305f\u3060\u3057\u3001\u300c\u65b0\u4eba\u306e\u96fb\u8a71\u5bfe\u5fdc\u3092\u3053\u307e\u3081\u306b\u805e\u3044\u3066\u78ba\u8a8d\u3059\u308b\u4f59\u529b\u304c\u306a\u3044\u300d\u65b9\u3082\u3044\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u305d\u306e\u3088\u3046\u306a<strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304c\u3057\u306b\u304f\u3044\u72b6\u6cc1\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u6d3b\u7528\u3067\u6539\u5584\u304c\u671f\u5f85<\/strong>\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2>\u30d9\u30c6\u30e9\u30f3\u306e\u96fb\u8a71\u5bfe\u5fdc\u3092\u300c\u751f\u304d\u305f\u6559\u6750\u300d\u306b\u3067\u304d\u308b\u30ab\u30a4\u30af\u30e9<\/h2>\n<div class=\"p-blogParts post_content\" data-partsID=\"13786\">\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/01\/25.01_\u96fb\u8a71\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30ebLP-1-1024x492.png\" alt=\"\" class=\"wp-image-13780\"\/><\/figure>\n<\/div>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u6559\u6750\u3092\u6d3b\u7528\u3057\u305f\u65b0\u4eba\u6559\u80b2\u3067\u306f\u3001\u30a4\u30f3\u30d7\u30c3\u30c8\u3068\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3001\u305d\u3057\u3066\u5b9f\u8df5\u3068\u632f\u308a\u8fd4\u308a\u306b\u3088\u3063\u3066\u7d99\u7d9a\u7684\u306a\u6559\u80b2\u304c\u91cd\u8981\u3067\u3042\u308b\u3053\u3068\u3092\u307f\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>\u3057\u304b\u3057\u306a\u304c\u3089\u3001\u65b0\u5165\u793e\u54e1\u306e\u96fb\u8a71\u3092\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3057\u305f\u308a\u3001\u9332\u97f3\u3092\u805e\u304d\u76f4\u3057\u305f\u308a\u3068\u624b\u9593\u304c\u304b\u304b\u308b\u306e\u3082\u5b9f\u969b\u306e\u3068\u3053\u308d\u3067\u3059\u3002<\/p>\n<p>\u305d\u3053\u3067<strong>\u901a\u8a71\u9332\u97f3\u3068\u6587\u5b57\u8d77\u3053\u3057\u3001\u307e\u305f\u65b0\u4eba\u306e\u96fb\u8a71\u5bfe\u5fdc\u5c65\u6b74\u3092\u4e00\u5143\u7684\u306b\u78ba\u8a8d\u3067\u304d\u308b\u30c4\u30fc\u30eb<\/strong>\u304c\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u30ab\u30a4\u30af\u30e9\u3067\u306f\u3001\u4ee5\u4e0b\u306e\u6a5f\u80fd\u3067\u96fb\u8a71\u5bfe\u5fdc\u306e\u72b6\u6cc1\u3092\u8996\u899a\u7684\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u81ea\u52d5\u306e\u901a\u8a71\u9332\u97f3<\/strong><\/li>\n<li><strong>\u901a\u8a71\u306e\u6587\u5b57\u8d77\u3053\u3057<\/strong><\/li>\n<li><strong>\u4e0d\u9069\u5207\u306a\u8868\u73fe\u3092\u691c\u77e5<\/strong><\/li>\n<li><strong>AI\u8981\u7d04\u3068\u611f\u60c5\u30e9\u30d9\u30ea\u30f3\u30b0<\/strong><\/li>\n<li><strong>AI\u306b\u3088\u308b\u4f1a\u8a71\u54c1\u8cea\u5224\u5b9a<\/strong><\/li>\n<\/ul>\n<p>\u306a\u304b\u3067\u3082AI\u3092\u6d3b\u7528\u3057\u305f\u4f1a\u8a71\u54c1\u8cea\u5224\u5b9a\u6a5f\u80fd\u306f\u3001\u96fb\u8a71\u5bfe\u5fdc\u54c1\u8cea\u3092AI\u304c\u8a55\u4fa1\u3057\u3001\u5b9a\u671f\u7684\u306a\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068\u632f\u308a\u8fd4\u308a\u3092\u52b9\u7387\u5316\u3002<strong>AI\u304c\u901a\u8a71\u9332\u97f3\u30c7\u30fc\u30bf\u3092\u89e3\u6790\u3057\u3001\u7dcf\u5408\u8a55\u4fa1\u3068\u5171\u306b\u300c\u3088\u304b\u3063\u305f\u70b9\u30fb\u6539\u5584\u70b9\u300d\u3092\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30d9\u30c6\u30e9\u30f3\u793e\u54e1\u306e\u5bfe\u5fdc\u3092\u89e3\u6790\u3057\u3001\u53c2\u8003\u4f8b\u3068\u3057\u3066\u5b9f\u52d9\u306b\u5373\u3057\u305f\u6559\u6750\u4f5c\u308a\u306b\u6d3b\u304b\u3059\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u30ab\u30a4\u30af\u30e9\u306e\u6a5f\u80fd\u8a73\u7d30\u306f\u4ee5\u4e0b\u3088\u308a\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<div 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