{"id":12362,"date":"2024-08-31T16:30:46","date_gmt":"2024-08-31T07:30:46","guid":{"rendered":"https:\/\/kaiwa.cloud\/media\/?p=12362"},"modified":"2025-07-13T20:48:14","modified_gmt":"2025-07-13T11:48:14","slug":"customer-harassment-prevention","status":"publish","type":"post","link":"https:\/\/kaiwa.cloud\/media\/telephone-work\/customer-harassment\/customer-harassment-prevention\/","title":{"rendered":"\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u5b8c\u5168\u30ac\u30a4\u30c9\uff01\u8b1b\u3058\u308b\u3079\u304d\u5bfe\u7b567\u3064\u3068\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb"},"content":{"rendered":"<p>\u30ab\u30b9\u30cf\u30e9\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff09\u3068\u306f\u3001\u9867\u5ba2\u304b\u3089\u5f93\u696d\u54e1\u306b\u5bfe\u3059\u308b\u7406\u4e0d\u5c3d\u306a\u30af\u30ec\u30fc\u30e0\u3084\u8a00\u52d5\u306e\u3053\u3068\u3067\u3059\u3002\u8fd1\u5e74\u3001\u3053\u3046\u3057\u305f\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u306b\u60a9\u3080\u4f01\u696d\u304c\u5897\u3048\u3066\u304a\u308a\u3001\u3068\u304f\u306b\u63a5\u5ba2\u696d\u52d9\u306b\u5f93\u4e8b\u3059\u308b\u5f93\u696d\u54e1\u304c\u88ab\u5bb3\u306b\u906d\u3046\u30b1\u30fc\u30b9\u304c\u591a\u304f\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u4f01\u696d\u304c\u30ab\u30b9\u30cf\u30e9\u306b\u5bfe\u3057\u3066\u9069\u5207\u306a\u5bfe\u7b56\u3092\u304a\u3053\u306a\u3046\u3053\u3068\u306f\u3001\u5f93\u696d\u54e1\u306e\u5b89\u5168\u3068\u7cbe\u795e\u7684\u5065\u5eb7\u3092\u5b88\u308b\u305f\u3081\u306b\u5927\u5207<\/strong>\u3067\u3059\u3002\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30ab\u30b9\u30cf\u30e9\u306b\u5bfe\u3057\u3066\u4f01\u696d\u304c\u3068\u308b\u3079\u304d\u5177\u4f53\u7684\u306a\u5bfe\u7b56\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30cf\u30e9\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u4e16\u306e\u4e2d\u306e\u52d5\u304d\u3084\u4e8b\u4f8b\u3092\u77e5\u3063\u3066\u304a\u304f\u3053\u3068\u3082\u5927\u5207\u3067\u3059\u3002\u30ab\u30a4\u30af\u30e9\u3067\u306f\u3001\u30ab\u30b9\u30cf\u30e9\u306e\u4e8b\u4f8b\u3084\u7a2e\u985e\u3001\u30af\u30ec\u30fc\u30e0\u3068\u306e\u9055\u3044\u306a\u3069\u304c\u308f\u304b\u308b<strong>\u793e\u52b4\u58eb\u76e3\u4fee\u306e\u304a\u5f79\u7acb\u3061\u8cc7\u6599\u3092\u7528\u610f<\/strong>\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4f01\u696d\u304c\u8b1b\u3058\u308b\u3079\u304d\u5bfe\u7b56\u3082\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u4e0b\u8a18\u3088\u308a\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3066\u3054\u6d3b\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n<div 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src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-2.jpg\" alt=\"\" width=\"1200\" height=\"899\" class=\"aligncenter size-full wp-image-14952\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-2.jpg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-2-300x225.jpg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-2-1024x767.jpg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-2-768x575.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" 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href=\"https:\/\/www.mhlw.go.jp\/content\/11900000\/000915233.pdf\" target=\"_blank\" rel=\"noopener\">\u539a\u751f\u52b4\u50cd\u7701\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u5bfe\u7b56\u4f01\u696d\u30de\u30cb\u30e5\u30a2\u30eb\u300d7P<\/a><\/p><\/blockquote>\n<p><strong>\u66b4\u8a00\u3084\u66b4\u529b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u9577\u6642\u9593\u306e\u62d8\u675f\u3084\u57f7\u62d7\u306a\u30af\u30ec\u30fc\u30e0\u306a\u3069\u3082\u30ab\u30b9\u30cf\u30e9\u306b\u8a72\u5f53<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30cf\u30e9\u306e\u5b9a\u7fa9\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3042\u308f\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2024\/08\/customer-harassment-300x181.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/customer-harassment\/customer-harassment\/\">\u30ab\u30b9\u30cf\u30e9\u3068\u306f\uff1f\u610f\u5473\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\uff01\u4f01\u696d\u306b\u8d77\u3053\u308b\u30ea\u30b9\u30af\u3068\u4eca\u3059\u3050\u3084\u308b\u3079\u304d\u5bfe\u7b56\u3082\u7d39\u4ecb<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u8fd1\u5e74\u3001\u9867\u5ba2\u304b\u3089\u306e\u60aa\u8cea\u306a\u30af\u30ec\u30fc\u30e0\u3084\u7406\u4e0d\u5c3d\u306a\u8981\u6c42\u3001\u5f93\u696d\u54e1\u3078\u306e\u66b4\u8a00\u306a\u3069\u306e\u30ab\u30b9\u30cf\u30e9\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff09\u306b\u60a9\u3080\u4f01\u696d\u304c\u5897\u52a0\u3057\u3066\u3044\u307e\u3059\u3002 \u30ab\u30b9\u30cf\u30e9\u306b\u5bfe\u3057\u3066\u6b63\u3057\u3044\u5bfe\u5fdc\u3092...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/p>\n<h3>2.\u30ab\u30b9\u30cf\u30e9\u3068\u30af\u30ec\u30fc\u30e0\u306e\u9055\u3044<\/h3>\n<p>\u30ab\u30b9\u30cf\u30e9\u3068\u30af\u30ec\u30fc\u30e0\u306f\u4f3c\u3066\u3044\u308b\u3088\u3046\u3067\u3059\u304c\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u81ea\u793e\u306b\u4f55\u304b\u904e\u5931\u304c\u3042\u308a\u3001\u9867\u5ba2\u306e\u4e3b\u5f35\u304c\u59a5\u5f53\u306a\u3082\u306e\u306e\u5834\u5408\u306f\u3001\u30ab\u30b9\u30cf\u30e9\u3067\u306f\u306a\u304f\u30af\u30ec\u30fc\u30e0\u3067\u3059\u3002<\/p>\n<p>\u305f\u3060\u3057\u3001\u5148\u307b\u3069\u306e\u5b9a\u7fa9\u306b\u3082\u3042\u308b\u3088\u3046\u306b\u4e3b\u5f35\u5185\u5bb9\u306b\u6b63\u5f53\u6027\u304c\u3042\u3063\u3066\u3082\u3001\u66b4\u529b\u3084\u66b4\u8a00\u306a\u3069\u304c\u3042\u308c\u3070\u30ab\u30b9\u30cf\u30e9\u306b\u8a72\u5f53\u3057\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30cf\u30e9\u304b\u30af\u30ec\u30fc\u30e0\u3092\u898b\u5206\u3051\u308b\u969b\u306f\u3001\u307e\u305a\u4e3b\u5f35\u5185\u5bb9\u306b\u6b63\u5f53\u6027\u304c\u3042\u308b\u304b\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002\u3082\u3057<strong>\u6b63\u5f53\u6027\u304c\u3042\u3063\u3066\u3082\u3001\u66b4\u8a00\u3084\u66b4\u529b\u3001\u9577\u6642\u9593\u306e\u62d8\u675f\u3001\u7121\u7406\u306a\u8981\u6c42\u304c\u3042\u308b\u5834\u5408\u306f\u30ab\u30b9\u30cf\u30e9\u3068\u6349\u3048\u3089\u308c\u307e\u3059\u3002<\/strong><\/p>\n<p>\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u306f\u30ab\u30b9\u30cf\u30e9\u3068\u30af\u30ec\u30fc\u30e0\u306e\u9055\u3044\u3092\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Differences-between-customer-harassment-claims-3-300x200.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/customer-harassment\/customer-harassment-complaints\/\">\u305d\u308c\u6b63\u5f53\u306a\u30af\u30ec\u30fc\u30e0\uff1f\u30ab\u30b9\u30cf\u30e9\u3068\u306e\u9055\u3044\u3084\u898b\u5206\u3051\u65b9\u304b\u3089\u5bfe\u7b56\u307e\u3067\u5fb9\u5e95\u89e3\u8aac<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u8fd1\u5e74\u3001\u8a71\u984c\u306b\u3042\u304c\u308b\u3053\u3068\u304c\u591a\u304f\u306a\u3063\u3066\u304d\u305f\u30ab\u30b9\u30cf\u30e9\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff09\u3067\u3059\u304c\u3001\u30af\u30ec\u30fc\u30e0\u3068\u540c\u3058\u6587\u8108\u3067\u4f7f\u7528\u3055\u308c\u308b\u3053\u3068\u3082\u3042\u308b\u305f\u3081\u300c\u4e21\u8005\u306e\u9055\u3044\u306f\u3069\u3053\u306b\u3042\u308b\uff1f\u300d\u3068\u7591...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/p>\n<h3>3.\u30ab\u30b9\u30cf\u30e9\u306e\u5177\u4f53\u4f8b<\/h3>\n<p>\u30ab\u30b9\u30cf\u30e9\u306b\u5bfe\u3057\u3066\u9069\u5207\u306a\u5bfe\u7b56\u3092\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u307e\u305a\u3069\u306e\u3088\u3046\u306a\u8a00\u52d5\u304c\u30ab\u30b9\u30cf\u30e9\u306b\u8a72\u5f53\u3059\u308b\u306e\u304b\u3092\u628a\u63e1\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u539a\u751f\u52b4\u50cd\u7701\u306e\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3067\u306f\u3001\u30ab\u30b9\u30cf\u30e9\u3092\u300c\u696d\u52d9\u4e0a\u3001\u901a\u5e38\u8a31\u5bb9\u3055\u308c\u308b\u7bc4\u56f2\u3092\u8d85\u3048\u305f\u8a00\u52d5\u300d\u3068\u5b9a\u7fa9\u3057\u3066\u3044\u307e\u3059\u3002\u306a\u304b\u3067\u3082\u3001\u4ee5\u4e0b\u306e\u8868\u306b\u307e\u3068\u3081\u305f\u7cbe\u795e\u7684\u30fb\u8eab\u4f53\u7684\u30fb\u6027\u7684\u306a\u653b\u6483\u3084\u3001\u7d99\u7d9a\u7684\u30fb\u62d8\u675f\u7684\u306a\u8a00\u52d5\u304c\u30ab\u30b9\u30cf\u30e9\u306b\u8a72\u5f53\u3059\u308b\u5178\u578b\u4f8b\u3067\u3059\u3002<\/p>\n<p>\u4ee5\u4e0b\u306e\u8868\u3067\u306f\u3001<strong>\u4ee3\u8868\u7684\u306a5\u3064\u306e\u30d1\u30bf\u30fc\u30f3\u306b\u5206\u985e\u3057\u3001\u305d\u308c\u305e\u308c\u306e\u5177\u4f53\u4f8b<\/strong>\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n<table>\n<thead>\n<tr>\n<th>\u533a\u5206<\/th>\n<th>\u5177\u4f53\u4f8b<\/th>\n<th>\u7279\u5fb4\u30fb\u6ce8\u610f\u70b9<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<th>\u7cbe\u795e\u7684\u306a\u653b\u6483<\/th>\n<td>\n<ul>\n<li>\u300c\u3053\u3093\u306a\u3053\u3068\u3082\u3067\u304d\u306a\u3044\u306e\u304b\uff01\u300d\u3068\u6012\u9cf4\u308b<\/li>\n<li>\u4ed6\u306e\u5ba2\u306e\u524d\u3067\u5ef6\u3005\u3068\u53f1\u8cac\u3059\u308b<\/li>\n<\/ul>\n<\/td>\n<td>\u5a01\u5727\u7684\u306a\u614b\u5ea6\u3084\u4eba\u683c\u5426\u5b9a\u3002\u696d\u52d9\u306e\u7bc4\u56f2\u3092\u8d85\u3048\u308b\u767a\u8a00\u304c\u7e70\u308a\u8fd4\u3055\u308c\u308b<\/td>\n<\/tr>\n<tr>\n<th>\u8eab\u4f53\u7684\u306a\u653b\u6483<\/th>\n<td>\n<ul>\n<li>\u5546\u54c1\u3092\u6295\u3052\u308b<\/li>\n<li>\u30ab\u30a6\u30f3\u30bf\u30fc\u3092\u53e9\u304f<\/li>\n<\/ul>\n<\/td>\n<td>\u8eab\u4f53\u3084\u7269\u306b\u5bfe\u3057\u3066\u66b4\u529b\u7684\u306a\u884c\u52d5\u3002\u5f93\u696d\u54e1\u306e\u5b89\u5168\u304c\u8105\u304b\u3055\u308c\u308b<\/td>\n<\/tr>\n<tr>\n<th>\u6027\u7684\u306a\u8a00\u52d5<\/th>\n<td>\n<ul>\n<li>\u300c\u5f7c\u6c0f\u3044\u308b\u306e\uff1f\u300d\u3068\u3057\u3064\u3053\u304f\u805e\u304f<\/li>\n<li>\u4f53\u306b\u89e6\u308c\u308b<\/li>\n<\/ul>\n<\/td>\n<td>\u4e0d\u9069\u5207\u306a\u767a\u8a00\u30fb\u63a5\u89e6\u3002\u30bb\u30af\u30cf\u30e9\u3068\u3057\u3066\u306e\u5074\u9762\u3082<\/td>\n<\/tr>\n<tr>\n<th>\u7d99\u7d9a\u30fb\u57f7\u62d7\u306a\u8a00\u52d5<\/th>\n<td>\n<ul>\n<li>\u6bce\u65e5\u306e\u3088\u3046\u306b\u540c\u3058\u30af\u30ec\u30fc\u30e0\u3092\u7e70\u308a\u8fd4\u3059<\/li>\n<li>\u55b6\u696d\u6642\u9593\u5916\u306b\u79c1\u7528\u756a\u53f7\u3078\u9023\u7d61\u3059\u308b<\/li>\n<\/ul>\n<\/td>\n<td>\u6b63\u5f53\u306a\u82e6\u60c5\u306e\u7bc4\u56f2\u3092\u8d85\u3048\u305f\u7c98\u7740\u7684\u306a\u884c\u52d5<\/td>\n<\/tr>\n<tr>\n<th>\u62d8\u675f\u7684\u306a\u8a00\u52d5<\/th>\n<td>\n<ul>\n<li>\u300c\u8cac\u4efb\u8005\u304c\u6765\u308b\u307e\u3067\u52d5\u304f\u306a\u300d\u3068\u4f55\u5206\u9593\u306b\u3082\u308f\u305f\u3063\u3066\u62d8\u675f\u3059\u308b<\/li>\n<li>\u9577\u6642\u9593\u306e\u96fb\u8a71\u3092\u5207\u3089\u305b\u306a\u3044<\/li>\n<\/ul>\n<\/td>\n<td>\u5f93\u696d\u54e1\u306e\u6642\u9593\u3084\u884c\u52d5\u306e\u81ea\u7531\u3092\u4e0d\u5f53\u306b\u5236\u9650<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u5358\u306a\u308b\u4e0d\u6e80\u306e\u8868\u660e\u3068\u306f\u7570\u306a\u308a\u3001\u76f8\u624b\u306e\u6a29\u5229\u3084\u4eba\u683c\u3092\u8457\u3057\u304f\u4fb5\u5bb3\u3059\u308b\u3088\u3046\u306a\u884c\u70ba\u306f\u3001\u3059\u3079\u3066\u30ab\u30b9\u30cf\u30e9\u306b\u8a72\u5f53\u3057\u307e\u3059\u3002<\/p>\n<p>\u3068\u304f\u306b\u3001\u73fe\u5834\u306e\u5f93\u696d\u54e1\u306f\u300c\u3069\u3053\u307e\u3067\u304c\u6b63\u5f53\u306a\u30af\u30ec\u30fc\u30e0\u3067\u3001\u3069\u3053\u304b\u3089\u304c\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u304b\u300d\u306e\u5224\u65ad\u306b\u60a9\u3080\u3053\u3068\u304c\u591a\u3044\u305f\u3081\u3001\u3053\u3046\u3057\u305f\u5177\u4f53\u4f8b\u3092\u5171\u6709\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u5bfe\u7b56\u306e\u7b2c\u4e00\u6b69\u3067\u3059\u3002<\/p>\n<p>\u3088\u308a\u8a73\u3057\u3044\u696d\u7a2e\u5225\u306e\u4e8b\u4f8b\u3084\u3001\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u306b\u6d3b\u7528\u3067\u304d\u308b\u4e8b\u4f8b\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u3082\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/09\/Kashara-case-1-300x200.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/customer-harassment\/customer-harassment-case\/\">\u30ab\u30b9\u30cf\u30e9\u4e8b\u4f8b5\u9078\u3068\u696d\u7a2e\u5225\u306e\u5178\u578b\u4f8b\u3092\u89e3\u8aac\uff01\u5bfe\u7b56\u65b9\u6cd5\u3082\u7d39\u4ecb<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u300c\u3069\u3053\u304b\u3089\u304c\u30ab\u30b9\u30cf\u30e9\u306b\u306a\u308b\u306e\u304b\u300d\u300c\u4ed6\u306e\u4f1a\u793e\u3067\u306f\u3069\u3093\u306a\u88ab\u5bb3\u304c\u3042\u308b\u306e\u304b\u300d \u73fe\u5834\u3067\u30ab\u30b9\u30cf\u30e9\u306b\u76f4\u9762\u3057\u305f\u3068\u304d\u3001\u3053\u3046\u3057\u305f\u7591\u554f\u3092\u6301\u3064\u62c5\u5f53\u8005\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002 \u30ab\u30b9\u30cf\u30e9\u306f\u696d...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/p>\n<h3>4.\u30ab\u30b9\u30cf\u30e9\u304c\u5897\u3048\u3066\u3044\u308b\u80cc\u666f<\/h3>\n<p><strong>\u30ab\u30b9\u30cf\u30e9\u304c\u5897\u52a0\u3057\u3066\u3044\u308b\u80cc\u666f\u306b\u306f\u3001\u793e\u4f1a\u74b0\u5883\u3084\u6280\u8853\u306e\u767a\u5c55\u304c\u95a2\u4fc2<\/strong>\u3057\u3066\u3044\u307e\u3059\u3002\u5177\u4f53\u7684\u306a\u7406\u7531\u3092\u4ee5\u4e0b\u306e\u8868\u306b\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li>\u9867\u5ba2\u5074\u3082\u4f01\u696d\u306b\u5bfe\u3059\u308b\u610f\u898b\u306a\u3069\u3092\u6c17\u8efd\u306b\u767a\u8a00\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f<\/li>\n<li>\u533f\u540d\u6027\u304c\u9ad8\u3044\u306e\u3067\u8ab9\u8b17\u4e2d\u50b7\u304c\u751f\u307e\u308c\u3084\u3059\u3044\u72b6\u6cc1\u306b\u306a\u3063\u3066\u3044\u308b<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<th>SNS\u306e\u666e\u53ca\u3068\u9867\u5ba2\u306e\u610f\u898b\u306e\u767a\u4fe1\u306e\u5bb9\u6613\u3055<\/th>\n<td>\n<ul>\n<li>\u9867\u5ba2\u5074\u3082\u4f01\u696d\u306b\u5bfe\u3059\u308b\u610f\u898b\u306a\u3069\u3092\u6c17\u8efd\u306b\u767a\u8a00\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f<\/li>\n<li>\u533f\u540d\u6027\u304c\u9ad8\u3044\u306e\u3067\u8ab9\u8b17\u4e2d\u50b7\u304c\u751f\u307e\u308c\u3084\u3059\u3044\u72b6\u6cc1\u306b\u306a\u3063\u3066\u3044\u308b<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<th>\u904e\u5270\u306a\u30b5\u30fc\u30d3\u30b9\u7af6\u4e89\u3068\u9867\u5ba2\u306e\u6642\u4ee3<\/th>\n<td>\n<ul>\n<li>\u9867\u5ba2\u5074\u3082\u4f01\u696d\u306b\u5bfe\u3059\u308b\u610f\u898b\u306a\u3069\u3092\u6c17\u8efd\u306b\u767a\u8a00\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f<\/li>\n<li>\u533f\u540d\u6027\u304c\u9ad8\u3044\u306e\u3067\u8ab9\u8b17\u4e2d\u50b7\u304c\u751f\u307e\u308c\u3084\u3059\u3044\u72b6\u6cc1\u306b\u306a\u3063\u3066\u3044\u308b<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u3053\u308c\u3089\u306e\u8981\u56e0\u304c\u8907\u96d1\u306b\u7d61\u307f\u5408\u3044\u3001\u30ab\u30b9\u30cf\u30e9\u306e\u5897\u52a0\u306b\u3064\u306a\u304c\u3063\u3066\u3044\u308b\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<h2>\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u3092\u653e\u7f6e\u3059\u308b\u3053\u3068\u3067\u8d77\u3053\u308b\u30ea\u30b9\u30af\u3068\u306f\uff1f<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-3.jpg\" alt=\"\" width=\"1200\" height=\"831\" class=\"aligncenter size-full wp-image-14953\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-3.jpg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-3-300x208.jpg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-3-1024x709.jpg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-3-768x532.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>\u4f01\u696d\u306b\u3068\u3063\u3066<strong>\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u3092\u3057\u306a\u3044\u3068\u8d77\u3053\u308b\u30ea\u30b9\u30af<\/strong>\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u5f93\u696d\u54e1\u306e\u5fc3\u8eab\u3078\u306e\u5f71\u97ff\u3068\u96e2\u8077\u30ea\u30b9\u30af<\/li>\n<li>\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u3078\u306e\u5f71\u97ff<\/li>\n<li>\u4f01\u696d\u30d6\u30e9\u30f3\u30c9\u3084\u6cd5\u7684\u8cac\u4efb\u3078\u306e\u6ce2\u53ca<\/li>\n<\/ol>\n<p>\u3068\u304f\u306b\u3001\u5f93\u696d\u54e1\u306f\u30ab\u30b9\u30cf\u30e9\u306e\u5f71\u97ff\u3092\u53d7\u3051\u3084\u3059\u3044\u7acb\u5834\u3067\u3059\u3002\u305d\u308c\u305e\u308c\u3069\u306e\u3088\u3046\u306a\u30ea\u30b9\u30af\u304c\u3042\u308b\u306e\u304b\u3001\u8a73\u3057\u304f\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>1.\u5f93\u696d\u54e1\u306e\u5fc3\u8eab\u3078\u306e\u5f71\u97ff\u3068\u96e2\u8077\u30ea\u30b9\u30af<\/h3>\n<p>\u307e\u305a\u306f\u3001\u5f93\u696d\u54e1\u3078\u306e\u5f71\u97ff\u3092\u914d\u616e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<strong>\u5f93\u696d\u54e1\u306f\u30ab\u30b9\u30cf\u30e9\u306e\u88ab\u5bb3\u306e\u5f53\u4e8b\u8005\u306b\u306a\u308a\u3084\u3059\u304f\u3001\u5b9f\u969b\u306b\u66b4\u529b\u3084\u66b4\u8a00\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u4e00\u756a\u9ad8\u3044<\/strong>\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30cf\u30e9\u304c\u304d\u3063\u304b\u3051\u3068\u306a\u308a\u3001\u9000\u8077\u306b\u3064\u306a\u304c\u308b\u30b1\u30fc\u30b9\u3082\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u5f93\u696d\u54e1\u304c\u6bb4\u308b\u8e74\u308b\u306a\u3069\u306e\u66b4\u884c\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u306a\u3044\u3088\u3046\u306b\u3001\u307e\u305a\u306f\u5b89\u5168\u306e\u78ba\u4fdd\u304c\u5927\u5207\u3067\u3059\u3002\u307e\u305f\u3001\u66b4\u8a00\u306a\u3069\u306b\u3088\u308a\u7cbe\u795e\u9762\u306b\u5f71\u97ff\u304c\u306a\u3044\u3088\u3046\u306b\u914d\u616e\u3059\u308b\u5fc5\u8981\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001SNS\u3078\u306e\u6295\u7a3f\u304c\u304d\u3063\u304b\u3051\u3068\u306a\u308b\u500b\u4eba\u60c5\u5831\u306e\u6d41\u51fa\u306b\u3082\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002\u500b\u4eba\u60c5\u5831\u304c\u6d41\u51fa\u3057\u3066\u3057\u307e\u3046\u3068\u3001\u30b9\u30c8\u30fc\u30ab\u30fc\u88ab\u5bb3\u306a\u3069\u306e\u30ea\u30b9\u30af\u3082\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n<p>\u5f93\u696d\u54e1\u3092\u5b88\u308b\u305f\u3081\u306b\u306f\u3001\u540d\u672d\u306b\u30d5\u30eb\u30cd\u30fc\u30e0\u3092\u8a18\u8f09\u3057\u306a\u3044\u3001\u30d3\u30b8\u30cd\u30b9\u30cd\u30fc\u30e0\u3092\u4f7f\u3046\u306a\u3069\u306e\u5bfe\u7b56\u304c\u5fc5\u9808\u3067\u3059\u3002<\/p>\n<p>\u5b9f\u969b\u306b\u30ab\u30b9\u30cf\u30e9\u304c\u8d77\u304d\u305f\u969b\u306e\u5bfe\u7b56\u3068\u3057\u3066\u306f\u3001\u4e0a\u53f8\u304c\u5bfe\u5fdc\u3092\u4ee3\u308f\u308b\u30fb\u5185\u5bb9\u306b\u3088\u3063\u3066\u306f\u8b66\u5bdf\u306b\u9023\u7d61\u3059\u308b\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n<h3>2.\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u3078\u306e\u5f71\u97ff<\/h3>\n<p>\u30ab\u30b9\u30cf\u30e9\u306f\u3001<strong>\u4ed6\u306e\u9867\u5ba2\u3078\u306e\u5f71\u97ff\u306b\u3082\u914d\u616e\u3057\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002<\/strong><\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u5e97\u5185\u3067\u5f93\u696d\u54e1\u306b\u5bfe\u3057\u3066\u66b4\u8a00\u3092\u8a00\u3063\u3066\u3044\u308b\u9867\u5ba2\u304c\u3044\u308b\u3068\u3001\u4ed6\u306e\u9867\u5ba2\u3082\u6016\u304c\u3063\u3066\u3057\u307e\u3063\u305f\u308a\u4e0d\u5feb\u306b\u601d\u3063\u3066\u3057\u307e\u3063\u305f\u308a\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u3067\u3059\u3002\u307e\u305f\u3001\u30ab\u30b9\u30cf\u30e9\u3078\u306e\u5bfe\u5fdc\u3067\u696d\u52d9\u304c\u9045\u308c\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4ed6\u306e\u9867\u5ba2\u3078\u306e\u5bfe\u5fdc\u304c\u5f8c\u56de\u3057\u306b\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n<p>\u52a0\u3048\u3066\u3001\u30ab\u30b9\u30cf\u30e9\u306b\u5bfe\u3057\u3066\u9069\u5207\u306b\u51e6\u7406\u3067\u304d\u306a\u3044\u73fe\u5834\u306b\u5c45\u5408\u308f\u305b\u305f\u9867\u5ba2\u304c\u300c\u591a\u5c11\u306e\u7121\u7406\u96e3\u984c\u3067\u3082\u62bc\u305b\u3070\u8981\u6c42\u3092\u98f2\u3093\u3067\u304f\u308c\u308b\u300d\u3068\u601d\u3063\u3066\u3057\u307e\u3044\u3001\u30ab\u30b9\u30cf\u30e9\u3092\u8a98\u767a\u3057\u3066\u3057\u307e\u3046\u3053\u3068\u3082\u907f\u3051\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n<h3>3.\u4f01\u696d\u30d6\u30e9\u30f3\u30c9\u3084\u6cd5\u7684\u8cac\u4efb\u3078\u306e\u6ce2\u53ca<\/h3>\n<p>\u30ab\u30b9\u30cf\u30e9\u3068\u805e\u304f\u3068\u3001\u66b4\u8a00\u3084\u66b4\u529b\u3092\u60f3\u50cf\u3059\u308b\u4eba\u304c\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u3057\u304b\u3057\u3001\u305d\u308c\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3084SNS\u3067\u4f01\u696d\u306e\u30a4\u30e1\u30fc\u30b8\u30c0\u30a6\u30f3\u306b\u3064\u306a\u304c\u308b\u66f8\u304d\u8fbc\u307f\u3092\u3055\u308c\u308b\u53ef\u80fd\u6027\u3082\u3042\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u60aa\u8cea\u306a\u30ab\u30b9\u30cf\u30e9\u304c\u7d9a\u304f\u3068\u3001\u5bfe\u5fdc\u306b\u75b2\u5f0a\u3057\u305f\u5f93\u696d\u54e1\u304c\u96e2\u8077\u3057\u3066\u3057\u307e\u3046\u6050\u308c\u3082\u3042\u308a\u307e\u3059\u3002\u5f93\u696d\u54e1\u306e\u96e2\u8077\u3082\u4f01\u696d\u306b\u3068\u3063\u3066\u306f\u3001\u5927\u304d\u306a\u640d\u5931\u3067\u3059\u3002<\/p>\n<p><strong>\u4f01\u696d\u306f\u6cd5\u5f8b\u306e\u89b3\u70b9\u304b\u3089\u3082\u30ab\u30b9\u30cf\u30e9\u306b\u5bfe\u7b56\u3092\u3057\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002<\/strong>\u305f\u3068\u3048\u3070\u3001<a href=\"https:\/\/www.mhlw.go.jp\/bunya\/roudoukijun\/roudoukeiyaku01\/dl\/13.pdf\" target=\"_blank\" rel=\"noopener\">\u52b4\u50cd\u5951\u7d04\u6cd55\u6761\uff1a\u5f93\u696d\u54e1\u3078\u306e\u5b89\u5168\u914d\u616e\u7fa9\u52d9<\/a>\u306b\u306f\u3001\u4f01\u696d\u306f\u5f93\u696d\u54e1\u306e\u5b89\u5168\u3092\u78ba\u4fdd\u3059\u308b\u7fa9\u52d9\u304c\u3042\u308b\u3053\u3068\u304c\u8a18\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4eee\u306b\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u3092\u6020\u3063\u305f\u5834\u5408\u306b\u306f\u3001\u5f93\u696d\u54e1\u304b\u3089\u640d\u5bb3\u8ce0\u511f\u8acb\u6c42\u3055\u308c\u304b\u306d\u307e\u305b\u3093\u3002<\/p>\n<p>\u30a4\u30e1\u30fc\u30b8\u30c0\u30a6\u30f3\u3084\u3001\u5f93\u696d\u54e1\u306e\u96e2\u8077\u3092\u907f\u3051\u308b\u305f\u3081\u306b\u3082\u3001\u30ab\u30b9\u30cf\u30e9\u3078\u306e\u5bfe\u7b56\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u306f\u3001\u30ab\u30b9\u30cf\u30e9\u306b\u95a2\u9023\u3059\u308b\u6cd5\u5f8b\u306e\u6700\u65b0\u306e\u52d5\u5411\u3092\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Kashara-law-4-300x152.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/customer-harassment\/customer-harassment-law\/\">\u30ab\u30b9\u30cf\u30e9\u306b\u95a2\u3059\u308b\u65b0\u6cd5\u304c\u6210\u7acb\uff01\u6cd5\u5f8b\u306e\u5185\u5bb9\u3084\u4f01\u696d\u304c\u5b88\u308b\u3079\u304d\u7fa9\u52d9\u30fb\u5bfe\u5fdc\u7b56\u3092\u89e3\u8aac<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u7406\u4e0d\u5c3d\u306a\u30af\u30ec\u30fc\u30e0\u3084\u5a01\u5727\u7684\u306a\u8a00\u52d5\u3092\u9867\u5ba2\u304b\u3089\u53d7\u3051\u308b\u300c\u30ab\u30b9\u30cf\u30e9\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff09\u300d\u306f\u3001\u8fd1\u5e74\u6df1\u523b\u306a\u793e\u4f1a\u554f\u984c\u3068\u3057\u3066\u6ce8\u76ee\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4f01\u696d\u304c\u3053\u308c\u307e\u3067\u81ea\u4e3b\u7684\u306b\u53d6\u308a...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/p>\n<h2>\u4f01\u696d\u304c\u4eca\u3059\u3050\u59cb\u3081\u308b\u3079\u304d\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b567\u9078<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-4.jpg\" alt=\"\" width=\"1200\" height=\"800\" class=\"aligncenter size-full wp-image-14954\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-4.jpg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-4-300x200.jpg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-4-1024x683.jpg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-4-768x512.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>\u3053\u3053\u304b\u3089\u306f\u3001\u4f01<strong>\u696d\u304c\u304a\u3053\u306a\u3046\u3079\u304d\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u30927\u3064\u7d39\u4ecb<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u4f5c\u6210\u3059\u308b<\/li>\n<li>\u30de\u30cb\u30e5\u30a2\u30eb\u306b\u57fa\u3065\u3044\u3066\u793e\u54e1\u7814\u4fee\u3092\u304a\u3053\u306a\u3046<\/li>\n<li>\u30af\u30ec\u30fc\u30e0\u3068\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u3092\u533a\u5225\u3067\u304d\u308b\u57fa\u6e96\u3092\u6c7a\u3081\u308b<\/li>\n<li>\u30ab\u30b9\u30cf\u30e9\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u4f53\u5236\u3092\u6574\u3048\u308b<\/li>\n<li>\u5f93\u696d\u54e1\u306e\u5b89\u5168\u3092\u78ba\u4fdd\u3067\u304d\u308b\u4f53\u5236\u3092\u4f5c\u308b<\/li>\n<li>\u5f53\u6642\u306e\u72b6\u6cc1\u3092\u78ba\u8a8d\u3067\u304d\u308b\u74b0\u5883\u3092\u6574\u3048\u308b<\/li>\n<li>\u5c02\u9580\u5bb6\u306b\u9023\u643a\u3067\u304d\u308b\u4f53\u5236\u3092\u4f5c\u308b<\/li>\n<\/ol>\n<p>\u305d\u308c\u305e\u308c\u9806\u756a\u306b\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>1.\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u4f5c\u6210\u3059\u308b<\/h3>\n<p>\u307e\u305a\u306f\u3001\u30ab\u30b9\u30cf\u30e9\u304c\u8d77\u304d\u305f\u3068\u304d\u306b\u3069\u306e\u3088\u3046\u306b\u5bfe\u5fdc\u3059\u308c\u3070\u3044\u3044\u306e\u304b\u3001<strong>\u4f01\u696d\u304c\u6307\u91dd\u3092\u793a\u3059\u3053\u3068\u304c\u5927\u5207<\/strong>\u3067\u3059\u3002\u5bfe\u5fdc\u3092\u5f93\u696d\u54e1\u306b\u4efb\u305b\u3066\u3044\u3066\u306f\u3001\u4f01\u696d\u3068\u3057\u3066\u4e00\u8cab\u3057\u305f\u5bfe\u51e6\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u30ab\u30b9\u30cf\u30e9\u3078\u306e\u5bfe\u7b56\u3092\u5168\u5f93\u696d\u54e1\u3067\u5171\u6709\u3067\u304d\u308b\u3088\u3046\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u4f5c\u6210\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u30de\u30cb\u30e5\u30a2\u30eb\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u5185\u5bb9\u3092\u76db\u308a\u8fbc\u307f\u307e\u3059\u3002<\/p>\n<table>\n<tbody>\n<tr>\n<th>\u57fa\u672c\u7684\u306a\u65b9\u91dd\u3084\u59ff\u52e2<\/th>\n<td>\u7d44\u7e54\u3068\u3057\u3066\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u306b\u3069\u306e\u3088\u3046\u306b\u53d6\u308a\u7d44\u3080\u304b\u57fa\u672c\u7684\u306a\u65b9\u91dd\u3084\u59ff\u52e2<\/td>\n<\/tr>\n<tr>\n<th>\u76f8\u8ac7\u30fb\u5831\u544a\u5148<\/th>\n<td>\u30ab\u30b9\u30cf\u30e9\u3092\u53d7\u3051\u305f\u5834\u5408\u306e\u76f8\u8ac7\u5148\u30fb\u5831\u544a\u5148<\/td>\n<\/tr>\n<tr>\n<th>\u73fe\u5834\u3067\u306e\u521d\u671f\u5bfe\u5fdc<\/th>\n<td>\u5b9f\u969b\u306b\u73fe\u5834\u3067\u30ab\u30b9\u30cf\u30e9\u304c\u8d77\u304d\u305f\u969b\u306e\u5177\u4f53\u7684\u306a\u5bfe\u5fdc<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u4f5c\u308b\u3053\u3068\u3067\u3001\u30ab\u30b9\u30cf\u30e9\u306b\u5bfe\u3057\u3066\u3059\u3050\u9069\u5207\u306a\u5bfe\u51e6\u304c\u3067\u304d\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3001\u4e8b\u524d\u306b\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u8aad\u3093\u3067\u304a\u304f\u3053\u3068\u3067\u3001\u3042\u308b\u7a0b\u5ea6\u306e\u5bfe\u5fdc\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30ab\u30b9\u30cf\u30e9\u306b\u5bfe\u3059\u308b\u59ff\u52e2\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u306f\u3001\u5f93\u696d\u54e1\u304c\u5b89\u5fc3\u3057\u3066\u50cd\u304f\u74b0\u5883\u3065\u304f\u308a\u306e\u4e00\u74b0\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u4f5c\u308a\u65b9\u3084\u5177\u4f53\u7684\u306a\u5185\u5bb9\u306f\u4e0b\u8a18\u306e\u8a18\u4e8b\u3067\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u3042\u308f\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Kashara-guidelines-1-300x200.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/customer-harassment\/customer-harassment-response-manual\/\">\u30ab\u30b9\u30cf\u30e9\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3092\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u306b\u843d\u3068\u3057\u8fbc\u30805\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/a>\n\t\t\t\t\t\t<span class=\"p-blogCard__excerpt\">\u30ab\u30b9\u30cf\u30e9\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff09\u306f\u3001\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u7528\u610f\u3059\u308b\u306a\u3069\u5f93\u696d\u54e1\u304c\u9069\u5207\u306a\u5bfe\u51e6\u304c\u3067\u304d\u308b\u74b0\u5883\u3092\u4f5c\u308b\u3053\u3068\u3067\u3001\u30c8\u30e9\u30d6\u30eb\u306e\u62e1\u5927\u3092\u9632\u3052\u307e\u3059\u3002\u307e\u305f\u3001\u30c8\u30e9\u30d6\u30eb\u3092\u6700\u5c0f...<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/p>\n<h3>2.\u30de\u30cb\u30e5\u30a2\u30eb\u306b\u57fa\u3065\u3044\u3066\u793e\u54e1\u7814\u4fee\u3092\u304a\u3053\u306a\u3046<\/h3>\n<p>\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u4f5c\u6210\u306f\u5927\u5207\u3067\u3059\u304c\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u4f5c\u6210\u3057\u305f\u3060\u3051\u3067\u306f\u5bfe\u7b56\u3068\u3057\u3066\u5341\u5206\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u5b9f\u969b\u306b<strong>\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u3082\u3068\u306b\u5f93\u696d\u54e1\u306b\u5bfe\u7b56\u306e\u5185\u5bb9\u3092\u5468\u77e5<\/strong>\u3055\u305b\u307e\u3059\u3002\u9069\u5b9c\u793e\u54e1\u7814\u4fee\u3092\u304a\u3053\u306a\u3044\u3001\u5177\u4f53\u7684\u306a\u5bfe\u7b56\u65b9\u6cd5\u3092\u4f1d\u3048\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u81ea\u793e\u3067\u793e\u54e1\u7814\u4fee\u3092\u304a\u3053\u306a\u3046\u30ea\u30bd\u30fc\u30b9\u304c\u306a\u3044\u5834\u5408\u3067\u3082\u3001\u539a\u751f\u52b4\u50cd\u7701\u306e\u52d5\u753b\u3092\u307f\u305f\u308a\u3001e\u30e9\u30fc\u30cb\u30f3\u30b0\u306a\u3069\u306e\u6559\u6750\u3092\u4f7f\u3063\u3066\u7814\u4fee\u3059\u308b\u65b9\u6cd5\u3082\u3042\u308a\u307e\u3059\u3002\u81ea\u793e\u306e\u30ea\u30bd\u30fc\u30b9\u306b\u3042\u308f\u305b\u3066\u7121\u7406\u306e\u306a\u3044\u7bc4\u56f2\u3067\u3001\u793e\u54e1\u7814\u4fee\u3092\u304a\u3053\u306a\u3044\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u307e\u305f\u3001\u4e0a\u53f8\u3084\u73fe\u5834\u76e3\u7763\u8005\u306a\u3069\u3001\u968e\u5c64\u5225\u306b\u5bfe\u7b56\u306e\u7814\u4fee\u3092\u304a\u3053\u306a\u3046\u3053\u3068\u3082\u5927\u5207\u3067\u3059\u3002\t\t\t<div class=\"p-blogCard -internal\" data-type=\"type1\" data-onclick=\"clickLink\">\n\t\t\t\t<div class=\"p-blogCard__inner\">\n\t\t\t\t\t<span class=\"p-blogCard__caption\">\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/span>\n\t\t\t\t\t<div class=\"p-blogCard__thumb c-postThumb\"><figure class=\"c-postThumb__figure\"><img src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/01\/Customer-Harassment-Training-3-300x200.jpg\" alt=\"\" class=\"c-postThumb__img u-obf-cover\" width=\"320\" height=\"180\"><\/figure><\/div>\t\t\t\t\t<div class=\"p-blogCard__body\">\n\t\t\t\t\t\t<a class=\"p-blogCard__title\" href=\"https:\/\/kaiwa.cloud\/media\/telephone-work\/customer-harassment\/customer-harassment-training\/\">\u793e\u54e1\u3092\u5b88\u308b\u30ab\u30b9\u30cf\u30e9\u7814\u4fee\u3068\u306f\uff1f\u5931\u6557\u3057\u306a\u3044\u5b9f\u65bd\u6cd5\u30687\u3064\u306e\u5fc5\u9808\u9805\u76ee<\/a>\n\t\t\t\t\t\t<span 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decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-5.jpg\" alt=\"\" width=\"1200\" height=\"800\" class=\"aligncenter size-full wp-image-14955\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-5.jpg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-5-300x200.jpg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-5-1024x683.jpg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-5-768x512.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><strong>\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u306f\u3001\u5f93\u696d\u54e1\u3092\u5b88\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u4f01\u696d\u306b\u3082\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/strong>\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u3092\u304a\u3053\u306a\u3048\u3070\u3001\u4ee5\u4e0b\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u751f\u7523\u6027\u306e\u5411\u4e0a<\/li>\n<li>\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u5b9a\u7740\u7387\u306e\u6539\u5584<\/li>\n<li>\u30d6\u30e9\u30f3\u30c9\u30a4\u30e1\u30fc\u30b8\u306e\u5411\u4e0a<\/li>\n<\/ol>\n<p>\u3053\u306e\u7ae0\u3067\u306f\u3001\u4f01\u696d\u304c\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u3092\u304a\u3053\u306a\u3046\u3053\u3068\u306b\u3088\u3063\u3066\u5f97\u3089\u308c\u308b3\u3064\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>1.\u751f\u7523\u6027\u306e\u5411\u4e0a<\/h3>\n<p>\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u3092\u9069\u5207\u306b\u5b9f\u65bd\u3057\u3001<strong>\u5f93\u696d\u54e1\u304c\u30b9\u30c8\u30ec\u30b9\u306a\u304f\u5feb\u9069\u306a\u74b0\u5883\u3067\u50cd\u3051\u308b\u3068\u3001\u751f\u7523\u6027\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>\u306a\u305c\u306a\u3089\u3001\u4e0d\u5f53\u306a\u8981\u6c42\u3084\u904e\u5270\u306a\u5bfe\u5fdc\u6642\u9593\u304c\u306a\u304f\u306a\u308b\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u306f\u672c\u6765\u306e\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u7d50\u679c\u3001\u696d\u52d9\u52b9\u7387\u304c\u4e0a\u304c\u308a\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<h3>2.\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u5b9a\u7740\u7387\u306e\u6539\u5584<\/h3>\n<p>\u30ab\u30b9\u30cf\u30e9\u3078\u306e\u5bfe\u7b56\u304c\u3068\u3089\u308c\u3066\u3044\u308b\u8077\u5834\u3067\u306f\u3001\u5f93\u696d\u54e1\u3082\u300c\u81ea\u5206\u305f\u3061\u306f\u5b88\u3089\u308c\u3066\u3044\u308b\u300d\u3068\u5b89\u5fc3\u611f\u3092\u6301\u3066\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u5b89\u5fc3\u611f\u304b\u3089\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u30a2\u30c3\u30d7\u306b\u3064\u306a\u304c\u308a\u3001\u7d50\u679c\u7684\u306b<strong>\u50cd\u304d\u3084\u3059\u3044\u8077\u5834\u3067\u3042\u308b\u3068\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3082\u9ad8\u307e\u308a\u5b9a\u7740\u7387\u306e\u6539\u5584\u306b\u3082\u52b9\u679c\u7684<\/strong>\u3067\u3059\u3002<\/p>\n<p>\u5f93\u696d\u54e1\u306e\u5b9a\u7740\u7387\u304c\u5411\u4e0a\u3059\u308c\u3070\u3001\u63a1\u7528\u30b3\u30b9\u30c8\u306e\u524a\u6e1b\u3084\u4eba\u6750\u80b2\u6210\u306e\u52b9\u7387\u5316\u306b\u3082\u3064\u306a\u304c\u308a\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3>3.\u30d6\u30e9\u30f3\u30c9\u30a4\u30e1\u30fc\u30b8\u306e\u5411\u4e0a<\/h3>\n<p>\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u3092\u3057\u3063\u304b\u308a\u3068\u304a\u3053\u306a\u3063\u3066\u3044\u308b\u4f01\u696d\u306f\u3001<strong>\u300c\u5f93\u696d\u54e1\u3092\u5927\u5207\u306b\u3059\u308b\u4f01\u696d\u300d\u3068\u3057\u3066\u3001\u793e\u4f1a\u7684\u306b\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u307e\u3059\u3002<\/strong><\/p>\n<p>\u305d\u306e\u7d50\u679c\u3001\u30d6\u30e9\u30f3\u30c9\u30a4\u30e1\u30fc\u30b8\u306e\u5411\u4e0a\u306b\u8ca2\u732e\u3057\u3001\u6c42\u8077\u8005\u3078\u306e\u30a2\u30d4\u30fc\u30eb\u306b\u3082\u306a\u308a\u3001\u9867\u5ba2\u304b\u3089\u306e\u4fe1\u983c\u7372\u5f97\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u826f\u3044\u4eba\u6750\u3092\u7372\u5f97\u3057\u3084\u3059\u304f\u306a\u308b\u3053\u3068\u306f\u3001\u4f01\u696d\u306e\u6210\u9577\u306b\u3068\u3063\u3066\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002<\/p>\n<h2>\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u306e\u6210\u529f\u4e8b\u4f8b\u3068\u5c0e\u5165\u52b9\u679c<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-6.jpg\" alt=\"\" width=\"1200\" height=\"686\" class=\"aligncenter size-full wp-image-14956\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-6.jpg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-6-300x172.jpg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-6-1024x585.jpg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-6-768x439.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>\u30ab\u30b9\u30cf\u30e9\u306f\u3001<strong>\u5358\u306b\u300c\u73fe\u5834\u306e\u52aa\u529b\u300d\u3060\u3051\u3067\u9632\u3052\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/strong>\u4f01\u696d\u5168\u4f53\u3067\u65b9\u91dd\u3092\u793a\u3057\u3001\u73fe\u5834\u3068\u9023\u643a\u3057\u305f\u5bfe\u7b56\u3092\u7d99\u7d9a\u7684\u306b\u304a\u3053\u306a\u3046\u3053\u3068\u304c\u3001\u5b9f\u52b9\u6027\u306e\u3042\u308b\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u306b\u306f\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n<p>\u3053\u3053\u3067\u306f\u3001\u5b9f\u969b\u306b\u539a\u751f\u52b4\u50cd\u7701\u306e\u4e8b\u4f8b\u96c6\u3067\u7d39\u4ecb\u3055\u308c\u305f\u4f01\u696d\u306e\u53d6\u308a\u7d44\u307f\u304b\u3089\u3001\u5177\u4f53\u7684\u306a\u65bd\u7b56\u3068\u305d\u306e\u52b9\u679c\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u5e97\u8217\u3067\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u5171\u6709\u3068\u73fe\u5834\u5bfe\u5fdc\u529b\u306e\u5f37\u5316<\/li>\n<li>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u82e6\u60c5\u5bfe\u5fdc\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u5f37\u5316<\/li>\n<li>SNS\u3067\u306e\u3064\u304d\u307e\u3068\u3044\u884c\u70ba\u304b\u3089\u500b\u4eba\u60c5\u5831\u3092\u5b88\u308b\u5bfe\u7b56\u3092\u5f37\u5316<\/li>\n<\/ol>\n<p>\u305d\u308c\u305e\u308c\u8a73\u3057\u304f\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>1.\u5e97\u8217\u3067\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u5171\u6709\u3068\u73fe\u5834\u5bfe\u5fdc\u529b\u306e\u5f37\u5316<\/h3>\n<p>\u682a\u5f0f\u4f1a\u793e\u30a4\u30c8\u30fc\u30e8\u30fc\u30ab\u5802\u69d8\u306f\u3001\u5168\u56fd130\u5e97\u8217\u306b\u5171\u901a\u306e\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u914d\u5e03\u3057\u3001\u30c8\u30e9\u30d6\u30eb\u767a\u751f\u6642\u306b\u5373\u53c2\u7167\u3067\u304d\u308b\u3088\u3046\u4f53\u5236\u3092\u6574\u5099\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u672c\u793e\u306e\u304a\u5ba2\u69d8\u76f8\u8ac7\u90e8\u304c\u57fa\u672c\u65b9\u91dd\u3092\u7b56\u5b9a\u3057\u3001UA\u30bc\u30f3\u30bb\u30f3\u3084\u539a\u52b4\u7701\u30de\u30cb\u30e5\u30a2\u30eb\u3001ACAP\u76e3\u4fee\u30cf\u30f3\u30c9\u30d6\u30c3\u30af\u306a\u3069\u3092\u3082\u3068\u306b\u5185\u5bb9\u3092\u69cb\u7bc9\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u3068\u304f\u306b\u8a55\u4fa1\u3055\u308c\u305f\u306e\u306f\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u4e00\u65b9\u901a\u884c\u3067\u306f\u306a\u304f\u3001<strong>\u300c\u73fe\u5834\u306e\u58f0\u3092\u53cd\u6620\u3057\u306a\u304c\u3089\u968f\u6642\u6539\u5584\u3059\u308b\u300d<\/strong>\u904b\u7528\u59ff\u52e2\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u300c2\u56de\u4ee5\u4e0a\u540c\u3058\u76f8\u624b\u304b\u3089\u767a\u751f\u3057\u305f\u5834\u5408\u300d\u306e\u5bfe\u5fdc\u30d5\u30ed\u30fc\u3092\u660e\u6587\u5316<\/li>\n<li>\u5e97\u9577\u30fb\u58f2\u5834\u8cac\u4efb\u8005\u30fb\u7d71\u62ec\u30de\u30cd\u30b8\u30e3\u30fc\u306a\u3069\u5f79\u8077\u5225\u306b\u968e\u5c64\u5225\u7814\u4fee\u3092\u5b9f\u65bd<\/li>\n<li>\u5f93\u696d\u54e1\u306b\u306f\u300c\u30de\u30cb\u30e5\u30a2\u30eb\u306f\u9053\u6a19\u3067\u3042\u308a\u3001\u7d76\u5bfe\u89e3\u3067\u306f\u306a\u3044\u300d\u3068\u660e\u793a\u3057\u3001\u67d4\u8edf\u306a\u5bfe\u5fdc\u3092\u63a8\u5968<\/li>\n<\/ul>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u30de\u30cb\u30e5\u30a2\u30eb\uff0b\u7814\u4fee\u3067\u73fe\u5834\u306e\u5bfe\u5fdc\u529b\u3092\u5e95\u4e0a\u3052\u3057\u305f\u70b9\u304c\u3001\u5236\u5ea6\u306e\u5f62\u9ab8\u5316\u3092\u9632\u304e\u307e\u3057\u305f\u3002<\/p>\n<p>\u53c2\u8003\uff1a<a href=\"https:\/\/www.no-harassment.mhlw.go.jp\/customers-measures\/archives\/4\" target=\"_blank\" rel=\"noopener\">\u539a\u751f\u52b4\u50cd\u7701\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u4f01\u696d\u4e8b\u4f8b\u300c\u682a\u5f0f\u4f1a\u793e\u30a4\u30c8\u30fc\u30e8\u30fc\u30ab\u5802\u300d<\/a><\/p>\n<h3>2.\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u82e6\u60c5\u5bfe\u5fdc\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u5f37\u5316<\/h3>\n<p>\u30e4\u30de\u30c8\u904b\u8f38\u682a\u5f0f\u4f1a\u793e\u69d8\u306f\u3001\u7e70\u308a\u8fd4\u3055\u308c\u308b\u66b4\u8a00\u306b\u3088\u308a\u3001\u3042\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c1\u304b\u6708\u306e\u696d\u52d9\u4f11\u6b62\u306b\u8ffd\u3044\u8fbc\u307e\u308c\u305f\u3053\u3068\u3092\u5951\u6a5f\u306b\u3001\u7d4c\u55b6\u5c64\u304c\u300c\u793e\u54e1\u306e\u5065\u5168\u306a\u696d\u52d9\u3092\u5b88\u308b\u300d\u3068\u660e\u8a00\u3057\u307e\u3059\u3002\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u304c\u5168\u793e\u30ec\u30d9\u30eb\u3067\u672c\u683c\u59cb\u52d5\u3057\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li>\u300c\u30ab\u30b9\u30cf\u30e9\u767a\u8a00\u30ea\u30b9\u30c8\u300d\u3084\u300c\u5bfe\u5fdc\u6587\u8a00\u96c6\u300d\u3092\u542b\u3081\u305f\u5b9f\u52d9\u7528\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u6574\u5099<\/li>\n<li>\u7814\u4fee\u306b\u3088\u308b\u5468\u77e5\u3068\u3001\u5bfe\u5fdc\u30d5\u30ed\u30fc\u306e\u7fd2\u719f\u3092\u5fb9\u5e95<\/li>\n<li>\u5bfe\u5fdc\u30ec\u30dd\u30fc\u30c8\u3092\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u5316\u3057\u3001\u5168\u793e\u3067\u5171\u6709\u30fb\u8a18\u9332\u3092\u84c4\u7a4d<\/li>\n<\/ul>\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u5bfe\u5fdc\u306b\u60a9\u3093\u3067\u3044\u305f\u793e\u54e1\u304c\u300c\u81ea\u5df1\u8cac\u4efb\u3067\u62b1\u3048\u8fbc\u3080\u300d\u610f\u8b58\u304b\u3089\u89e3\u653e\u3055\u308c\u3001<strong>\u300c\u4f1a\u793e\u304c\u5b88\u3063\u3066\u304f\u308c\u308b\u300d\u5b89\u5fc3\u611f\u3068\u3001\u6bc5\u7136\u3068\u3057\u305f\u5bfe\u5fdc\u6587\u5316\u306e\u6d78\u900f\u304c\u5b9f\u73fe<\/strong>\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u53c2\u8003\uff1a<a href=\"https:\/\/www.no-harassment.mhlw.go.jp\/customers-measures\/archives\/1\" target=\"_blank\" rel=\"noopener\">\u539a\u751f\u52b4\u50cd\u7701\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u4f01\u696d\u4e8b\u4f8b\u300c\u30e4\u30de\u30c8\u904b\u8f38\u682a\u5f0f\u4f1a\u793e\u300d<\/a><\/p>\n<h3>3.SNS\u3067\u306e\u3064\u304d\u307e\u3068\u3044\u884c\u70ba\u304b\u3089\u500b\u4eba\u60c5\u5831\u3092\u5b88\u308b\u5bfe\u7b56\u3092\u5f37\u5316<\/h3>\n<p>\u30bf\u30ea\u30fc\u30ba\u30b3\u30fc\u30d2\u30fc\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\u69d8\u3067\u306f\u3001\u30b9\u30bf\u30c3\u30d5\u304cSNS\u3067\u691c\u7d22\u30fb\u63a5\u89e6\u3055\u308c\u308b\u4e8b\u6848\u304c\u767a\u751f\u3057\u3001\u5f93\u6765\u306e\u5bfe\u5fdc\u3067\u306f\u9650\u754c\u304c\u3042\u308b\u3068\u5224\u65ad\u3057\u307e\u3057\u305f\u3002\u672c\u793e\u304c\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u306e\u691c\u8a0e\u3092\u958b\u59cb\u3057\u3001\u30cd\u30fc\u30e0\u30d7\u30ec\u30fc\u30c8\u306e\u500b\u4eba\u60c5\u5831\u3092\u898b\u76f4\u3059\u5177\u4f53\u7b56\u3092\u5b9f\u65bd\u3057\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li>\u30d5\u30eb\u30cd\u30fc\u30e0\u8868\u8a18\u3092\u3084\u3081\u3001\u30a4\u30cb\u30b7\u30e3\u30eb\u8868\u793a\u306b\u5909\u66f4<\/li>\n<li>\u793e\u5185\u3067\u306f\u8ab0\u304c\u5bfe\u5fdc\u3057\u305f\u304b\u78ba\u8a8d\u53ef\u80fd\u3060\u304c\u3001\u5916\u90e8\u306b\u306f\u500b\u4eba\u304c\u7279\u5b9a\u3055\u308c\u306a\u3044\u4ed5\u69d8<\/li>\n<li>\u300c\u540d\u524d\u3092\u77e5\u3089\u308c\u3066\u5f53\u7136\u300d\u306e\u5f93\u6765\u306e\u767a\u60f3\u3092\u6368\u3066\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u5b89\u5fc3\u611f\u3068\u30ea\u30b9\u30af\u56de\u907f\u3092\u4e21\u7acb<\/li>\n<\/ul>\n<p>\u3053\u306e\u5bfe\u7b56\u306b\u3088\u308a\u3001<strong>SNS\u306b\u3088\u308b\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u4fb5\u5bb3\u3078\u306e\u6291\u6b62\u52b9\u679c\u304c\u9ad8\u307e\u308a\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u7cbe\u795e\u7684\u306a\u4e0d\u5b89\u3082\u8efd\u6e1b<\/strong>\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>\u53c2\u8003\uff1a<a href=\"https:\/\/www.no-harassment.mhlw.go.jp\/customers-measures\/archives\/7\" target=\"_blank\" rel=\"noopener\">\u539a\u751f\u52b4\u50cd\u7701\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u4f01\u696d\u4e8b\u4f8b\u300c\u30bf\u30ea\u30fc\u30ba\u30b3\u30fc\u30d2\u30fc\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\u300d<\/a><\/p>\n<p>\u3053\u308c\u30893\u793e\u306e\u4e8b\u4f8b\u306b\u5171\u901a\u3059\u308b\u306e\u306f\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u300c\u6d3b\u304d\u305f\u4ed5\u7d44\u307f\u300d\u3068\u3057\u3066\u904b\u7528\u3057\u3001\u5f93\u696d\u54e1\u3092\u5b88\u308b\u59ff\u52e2\u3092\u660e\u78ba\u306b\u793a\u3057\u3066\u3044\u308b\u70b9\u3067\u3059\u3002\u5358\u306a\u308b\u5f62\u5f0f\u7684\u306a\u53d6\u308a\u7d44\u307f\u3067\u306f\u306a\u304f\u3001\u73fe\u5834\u304c\u5b9f\u611f\u3067\u304d\u308b\u5b89\u5fc3\u611f\u3084\u5bfe\u5fdc\u529b\u5411\u4e0a\u306b\u3064\u306a\u304c\u3063\u3066\u3044\u308b\u3053\u3068\u304c\u3001\u6210\u529f\u306e\u9375\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<h2>\u696d\u7a2e\u5225\u306b\u307f\u308b\u30ab\u30b9\u30cf\u30e9\u306e\u50be\u5411\u3068\u5bfe\u5fdc\u306e\u5de5\u592b<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-7.jpg\" alt=\"\" width=\"1200\" height=\"800\" class=\"aligncenter size-full wp-image-14957\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-7.jpg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-7-300x200.jpg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-7-1024x683.jpg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-7-768x512.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u306f\u696d\u754c\u5171\u901a\u306e\u8ab2\u984c\u3067\u3059\u304c\u3001<strong>\u696d\u7a2e\u3054\u3068\u306b\u767a\u751f\u3057\u3084\u3059\u3044\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u306e\u50be\u5411\u3084\u3001\u9069\u5207\u306a\u5bfe\u5fdc\u7b56\u306f\u7570\u306a\u308a\u307e\u3059\u3002<\/strong>\u305d\u308c\u305e\u308c\u306e\u696d\u754c\u3067\u5b9f\u969b\u306b\u8d77\u3053\u3063\u3066\u3044\u308b\u4e8b\u8c61\u306b\u5373\u3057\u305f\u5bfe\u7b56\u3092\u8b1b\u3058\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u5b9f\u52b9\u6027\u306e\u3042\u308b\u30ab\u30b9\u30cf\u30e9\u9632\u6b62\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u3053\u3053\u3067\u306f\u3001\u4ee5\u4e0b\u306e3\u3064\u306e\u696d\u7a2e\u3092\u4f8b\u306b\u3001\u305d\u308c\u305e\u308c\u306e\u50be\u5411\u3068\u5bfe\u5fdc\u306e\u5de5\u592b\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u98f2\u98df\u30fb\u63a5\u5ba2\u696d\u3067\u306e\u5bfe\u5fdc\u30dd\u30a4\u30f3\u30c8<\/li>\n<li>\u4ecb\u8b77\u30fb\u533b\u7642\u696d\u754c\u3067\u306e\u5bfe\u5fdc\u30dd\u30a4\u30f3\u30c8<\/li>\n<li>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u5bfe\u7b56\u30dd\u30a4\u30f3\u30c8<\/li>\n<\/ol>\n<p>\u305d\u308c\u305e\u308c\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3>1.\u98f2\u98df\u30fb\u63a5\u5ba2\u696d\u3067\u306e\u5bfe\u5fdc\u30dd\u30a4\u30f3\u30c8<\/h3>\n<p>\u98f2\u98df\u5e97\u3084\u5c0f\u58f2\u5e97\u8217\u306f\u3001\u5e97<strong>\u5185\u3067\u306e\u66b4\u8a00\u3084\u66b4\u529b\u3001\u7121\u511f\u63d0\u4f9b\u306e\u8981\u6c42\u306a\u3069\u904e\u5270\u306a\u30af\u30ec\u30fc\u30e0\u304c\u767a\u751f\u3057\u3084\u3059\u3044\u696d\u7a2e<\/strong>\u3067\u3059\u3002\u307e\u305f\u3001\u30b9\u30bf\u30c3\u30d5\u3092\u540d\u6307\u3057\u3067SNS\u306b\u6652\u3059\u884c\u70ba\u3084\u3001\u4eba\u683c\u653b\u6483\u306b\u767a\u5c55\u3059\u308b\u30b1\u30fc\u30b9\u3082\u307f\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u3053\u3046\u3057\u305f\u30ab\u30b9\u30cf\u30e9\u3078\u306e\u5bfe\u5fdc\u306f\u4ee5\u4e0b\u304c\u6709\u52b9\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u540d\u672d\u306b\u306f\u30a4\u30cb\u30b7\u30e3\u30eb\u3084\u5f79\u8077\u540d\u3092\u8a18\u8f09\u3057\u3066\u500b\u4eba\u7279\u5b9a\u3092\u9632\u6b62\u3059\u308b<\/li>\n<li>\u9332\u97f3\u30fb\u9632\u72af\u30ab\u30e1\u30e9\u3092\u8a2d\u7f6e\u3057\u3066\u8a18\u9332\u3092\u6b8b\u3059<\/li>\n<li>\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u6574\u5099\u3057\u3001\u5e97\u9577\u30fb\u526f\u5e97\u9577\u304c\u521d\u52d5\u5bfe\u5fdc\u3092\u5fb9\u5e95\u3059\u308b<\/li>\n<li>\u4e0a\u53f8\u3078\u306e\u5831\u544a\u57fa\u6e96\u3092\u660e\u78ba\u306b\u3057\u3001\u73fe\u5834\u5224\u65ad\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b<\/li>\n<li>\u300c\u8ff7\u60d1\u884c\u70ba\u306f\u9000\u5e97\u3092\u304a\u9858\u3044\u3059\u308b\u300d\u306a\u3069\u306e\u63b2\u793a\u7269\u3092\u8a2d\u7f6e\u3057\u3001\u6291\u6b62\u529b\u3092\u9ad8\u3081\u308b<\/li>\n<\/ul>\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u5b89\u5fc3\u611f\u3092\u4fdd\u3061\u3064\u3064\u3001\u6bc5\u7136\u3068\u3057\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3>2.\u4ecb\u8b77\u30fb\u533b\u7642\u696d\u754c\u3067\u306e\u5bfe\u5fdc\u30dd\u30a4\u30f3\u30c8<\/h3>\n<p>\u4ecb\u8b77\u3084\u533b\u7642\u73fe\u5834\u3067\u306f\u3001<strong>\u60a3\u8005\u3084\u305d\u306e\u5bb6\u65cf\u304b\u3089\u306e\u66b4\u8a00\u30fb\u66b4\u529b\u3001\u8077\u54e1\u3078\u306e\u904e\u5e72\u6e09\u304c\u554f\u984c\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/strong>\u300c\u3042\u306e\u8077\u54e1\u3092\u5916\u305b\u300d\u306a\u3069\u306e\u8981\u6c42\u3084\u3001\u6cbb\u7642\u30fb\u4ecb\u8b77\u65b9\u91dd\u3078\u306e\u57f7\u62d7\u306a\u4ecb\u5165\u3082\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u5bfe\u5fdc\u4f8b\u306f\u4e0b\u8a18\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u5168\u8077\u54e1\u306b\u30ab\u30b9\u30cf\u30e9\u5bfe\u5fdc\u30d5\u30ed\u30fc\u3092\u5171\u6709\u3057\u3001\u8ff7\u308f\u305a\u5bfe\u5fdc\u3067\u304d\u308b\u4f53\u5236\u3092\u6574\u5099\u3059\u308b<\/li>\n<li>\u540d\u672d\u306f\u5f79\u8077\u30fb\u82d7\u5b57\u307e\u3067\u306b\u9650\u5b9a\u3057\u3001\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u3092\u4fdd\u8b77\u3059\u308b<\/li>\n<li>1\u4eba\u3067\u306f\u5bfe\u5fdc\u305b\u305a\u3001\u5fc5\u305a\u8907\u6570\u540d\u3067\u306e\u5fdc\u5bfe\u3092\u57fa\u672c\u3068\u3059\u308b<\/li>\n<li>\u65e5\u8a8c\u3084\u4f1a\u8a71\u30ed\u30b0\u3092\u6b8b\u3057\u3001\u5ba2\u89b3\u7684\u306a\u4e8b\u5b9f\u3092\u8a18\u9332\u3059\u308b<\/li>\n<li>\u7cbe\u795e\u7684\u8ca0\u62c5\u304c\u5927\u304d\u3044\u305f\u3081\u3001\u30e1\u30f3\u30bf\u30eb\u30b1\u30a2\u306e\u4ed5\u7d44\u307f\u3092\u4f75\u8a2d\u3057\u7d99\u7d9a\u7684\u306b\u30b5\u30dd\u30fc\u30c8\u3059\u308b<\/li>\n<\/ul>\n<p>\u3053\u306e\u3088\u3046\u306a\u5bfe\u5fdc\u306b\u3088\u308a\u3001\u8077\u54e1\u306e\u5b89\u5fc3\u611f\u304c\u4fdd\u305f\u308c\u3001\u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decoding=\"async\" src=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-8.jpg\" alt=\"\" width=\"1200\" height=\"800\" class=\"aligncenter size-full wp-image-14958\" srcset=\"https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-8.jpg 1200w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-8-300x200.jpg 300w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-8-1024x683.jpg 1024w, https:\/\/kaiwa.cloud\/media\/wp-content\/uploads\/2025\/07\/Countermeasures-against-harassment-8-768x512.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" 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